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Guestpoint

Guestpoint

Last Updated Aug 1, 2025

Overview

Guestpoint centralizes reservations, guest engagement, and property tasks into one user-friendly platform. Though larger hotel chains may need more customization, its visual calendar, mobile booking engine, and integrated payments make it a smart choice for independent hotels and boutique properties aiming to boost efficiency and reduce OTA dependency.

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Overall Rating

Based on 4 users reviews

5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

What Is Guestpoint?

Guestpoint is a comprehensive cloud-based property management system (PMS) tailored for hospitality businesses, providing support with reservations, guest engagement, and property maintenance. It covers booking management, guest communication, housekeeping records, channel management, and accounting integration into a single platform.

It enables property managers to gain real-time insights and full control over bookings across multiple channels through a mobile-optimized booking engine.

What Is Guestpoint Best For?

The platform is best known for its property management system; a standout feature that enables accommodation providers to manage bookings and room availability through a comprehensive dashboard.

The visual calendar within the dashboard lets users add, adjust, or move reservations with a simple drag-and-drop interface, making it easy to organize the property. Bookings, room slots, and quick response to guest inquiries are all possible through the interface.

Guestpoint Pricing

The vendor offers customized pricing plans, based on accommodation providers’ unique requirements. Contact us for a tailored Guestpoint pricing plan.

Guestpoint Integrations

GuestPoint integrates with numerous industry-standard applications, including:

Book a free Guestpoint demo to learn more about the available integration arrangements.

Who Is Guestpoint For?

Guestpoint is primarily designed for businesses in the accommodation and hospitality industry.

Is Guestpoint Right For You?

If your accommodation business struggles with fragmented booking channels, costly OTA commissions, manual administrative processes, or inconsistent guest communication, GuestPoint offers a simple solution. It centralizes reservation management, automates personalized messaging, increases direct bookings, and manages housekeeping efficiently, all aimed at improving operational efficiency and profitability for your business.

Still unsure whether Guestpoint fits your business needs? Connect with our customer support staff at (661) 384-7070 for further guidance.

Pros And Cons of Guestpoint

Pros

  • Color-coded reservation plan for instant occupancy overview

  • Supports automated emails and text messages

  • Extensive reports, including standard PMS data and lapsed guest insights

Cons

  • System may have issues logging live payments made at check-in

  • Might have occasional glitches with payment status

Frequently Asked Questions

Guestpoint offers support through phone, email, and help center.

Despite offering global support the primary interface supports only English.

The software offers customized pricingplans. Get in touch with us for a tailored Guestpoint cost estimate.

Guestpoint software integrates with various third-party systems, including Airbnb, Booking.com, Xero and QuickBooks.

The platform caters to businesses operating primarily in the hospitality and accommodation industry.

The vendor hasn’t provided information about the API availability.

No, it doesn’t offer a mobile app.