Guestpoint

Guestpoint

4 Review(s)

Overview

Guestpoint centralizes reservations, guest engagement, and property tasks into one user-friendly platform. Though larger hotel chains may need more customization, its visual calendar, mobile booking engine, and integrated payments make it a smart choice for independent hotels and boutique properties aiming to boost efficiency and reduce OTA dependency.

Overall Rating

Based on 4 users reviews

5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

Guestpoint Specifications

Tenant Management

Lease Management

Rent Collection

Maintenance Requests

View All Specifications

What Is Guestpoint?

Guestpoint is a comprehensive cloud-based property management system (PMS) tailored for hospitality businesses, providing support with reservations, guest engagement, and property maintenance. It covers booking management, guest communication, housekeeping records, channel management, and accounting integration into a single platform.

It enables property managers to gain real-time insights and full control over bookings across multiple channels through a mobile-optimized booking engine.

What Is Guestpoint Best For?

The platform is best known for its property management system; a standout feature that enables accommodation providers to manage bookings and room availability through a comprehensive dashboard.

The visual calendar within the dashboard lets users add, adjust, or move reservations with a simple drag-and-drop interface, making it easy to organize the property. Bookings, room slots, and quick response to guest inquiries are all possible through the interface.

Guestpoint Pricing

The vendor offers customized pricing plans, based on accommodation providers’ unique requirements. Contact us for a tailored Guestpoint pricing plan.

Guestpoint Integrations

GuestPoint integrates with numerous industry-standard applications, including:

Book a free Guestpoint demo to learn more about the available integration arrangements.

Who Is Guestpoint For?

Guestpoint is primarily designed for businesses in the accommodation and hospitality industry.

Is Guestpoint Right For You?

If your accommodation business struggles with fragmented booking channels, costly OTA commissions, manual administrative processes, or inconsistent guest communication, GuestPoint offers a simple solution. It centralizes reservation management, automates personalized messaging, increases direct bookings, and manages housekeeping efficiently, all aimed at improving operational efficiency and profitability for your business.

Still unsure whether Guestpoint fits your business needs? Connect with our customer support staff at (661) 384-7070 for further guidance.

Guestpoint Features

Purpose-built for accommodations of all sizes, it seamlessly integrates with your property management system, helping you increase revenue, reduce reliance on third-party channels, and provide a smooth, user-friendly booking experience for your guests.

See How It Works

This feature streamlines the management of your property's online distribution. With real-time updates, extended booking windows, and seamless access to platforms like Google Hotels and the Global Distribution System (GDS) via Reconline, it maximizes your property's visibility and booking potential.

See How It Works

Powered by ‘eWAY,’ it is designed to simplify and streamline your business payments with ease and security. This integrated payment processing solution works seamlessly within your property management system, allowing you to handle both online and in-person transactions efficiently.

See How It Works

Pros And Cons of Guestpoint

Pros

  • Color-coded reservation plan for instant occupancy overview

  • Supports automated emails and text messages

  • Extensive reports, including standard PMS data and lapsed guest insights

Cons

  • System may have issues logging live payments made at check-in

  • Might have occasional glitches with payment status

Guestpoint Reviews

Total 4 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

J

Joanne

Hospitality, 1-10 employees

More than a year

5.0
July 2023

Customer support is quick

Pros

It is very easy to use and anytime we need help, support is right there for us always.

Cons

Everything is pretty simple and I would say it is a great tool to have.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

10

J

Janet

Hospitality, 1-10 employees

More than a year

5.0
July 2023

Essential for hospitality businesses

Pros

Guestpoint is very simple to understand and use. Despite how busy the reception and reservations can get, it keeps everything running smoothly. Plus if I ever face any challenges or have questions, the team responds quickly and is always extremely helpful. In short nothing is ever too much trouble.

Cons

I cannot think of anything at the moment. Everything is great so thank you.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mandeep

Hospitality, 1-10 employees

More than a year

5.0
July 2023

They provide the best assistance

Pros

There is a lot that I like about this tool. But one thing I like the most is the customer support. Because whenever I encounter any issues, I can easily reach out to support for help.

Cons

No cons to share as we find it very easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Guestpoint offers support through phone, email, and help center.

Despite offering global support the primary interface supports only English.

The software offers customized pricingplans. Get in touch with us for a tailored Guestpoint cost estimate.

Guestpoint software integrates with various third-party systems, including Airbnb, Booking.com, Xero and QuickBooks.

The platform caters to businesses operating primarily in the hospitality and accommodation industry.

The vendor hasn’t provided information about the API availability.

No, it doesn’t offer a mobile app.