Guestpoint
Last Updated
Overview
Guestpoint centralizes reservations, guest engagement, and property tasks into one user-friendly platform. Though larger hotel chains may need more customization, its visual calendar, mobile booking engine, and integrated payments make it a smart choice for independent hotels and boutique properties aiming to boost efficiency and reduce OTA dependency.
Guestpoint Specifications
- Tenant Management
- Lease Management
- Rent Collection
- Maintenance Requests
Guestpoint Features
Online Booking Engine
Purpose-built for accommodations of all sizes, it seamlessly integrates with your property management system, helping you increase revenue, reduce reliance on third-party channels, and provide a smooth, user-friendly booking experience for your guests.
Channel Manager
This feature streamlines the management of your property's online distribution. With real-time updates, extended booking windows, and seamless access to platforms like Google Hotels and the Global Distribution System (GDS) via Reconline, it maximizes your property's visibility and booking potential.
Guestpoint Pay
Powered by ‘eWAY,’ it is designed to simplify and streamline your business payments with ease and security. This integrated payment processing solution works seamlessly within your property management system, allowing you to handle both online and in-person transactions efficiently.
Pros And Cons of Guestpoint
Pros
Color-coded reservation plan for instant occupancy overview
Supports automated emails and text messages
Extensive reports, including standard PMS data and lapsed guest insights
Cons
System may have issues logging live payments made at check-in
Might have occasional glitches with payment status
Guestpoint Reviews
Total 4 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Hospitality, 1-10 employees
More than a year
“Customer support is quick”
Pros
It is very easy to use and anytime we need help, support is right there for us always.
Cons
Everything is pretty simple and I would say it is a great tool to have.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
10
Functionality
10
Hospitality, 1-10 employees
More than a year
“Essential for hospitality businesses”
Pros
Guestpoint is very simple to understand and use. Despite how busy the reception and reservations can get, it keeps everything running smoothly. Plus if I ever face any challenges or have questions, the team responds quickly and is always extremely helpful. In short nothing is ever too much trouble.
Cons
I cannot think of anything at the moment. Everything is great so thank you.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 1-10 employees
More than a year
“They provide the best assistance”
Pros
There is a lot that I like about this tool. But one thing I like the most is the customer support. Because whenever I encounter any issues, I can easily reach out to support for help.
Cons
No cons to share as we find it very easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What languages does Guestpoint support?
Despite offering global support the primary interface supports only English.
Does Guestpoint offer a mobile app?
No, it doesn’t offer a mobile app.
What types of pricing plans does Guestpoint offer?
The software offers customized pricingplans. Get in touch with us for a tailored Guestpoint cost estimate.
Who are the typical users of Guestpoint?
The platform caters to businesses operating primarily in the hospitality and accommodation industry.
What level of support does Guestpoint offer?
Guestpoint offers support through phone, email, and help center.
Does Guestpoint offer an API?
The vendor hasn’t provided information about the API availability.
What other apps does Guestpoint integrate with?
Guestpoint software integrates with various third-party systems, including Airbnb, Booking.com, Xero and QuickBooks.