Alander P.
Small Business, 11-50 employees
“realtime integrations that deliver”
Pros
The standout part for me is the hotel software integration. We work with several third party vendors to list our properties including Booking.com and Hotwire and connecting those platforms with this softwae keeps everything synced in real time. That kind of synchronization helps us optimize profits while also creating a better experience for our customers.
Cons
At this stage I really don't have any complaints about it. I haven't run into anything that felt disappointing or frustrating. Everything has been going well and the service has been excellent.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
6
Anjana R.
Mid Market, 51-100 employees
“All in one hotel efficiency boost”
Pros
Having everything in one place really helps improve efficiency and makes daily work much more convenient. It's been very useful for supporting guest satisfaction as well as profitability. A special mention goes to the interactive UI which makes the platform very user friendly and pleasant to work with.
Cons
Sometimes the website does not respond as quickly as expected which can occasionally get in the way of usability.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid Market, 51-100 employees
“Cost effective cloud hotel management”
Pros
Being a cloud based property management system, it's easy to use and quick to deploy. It also feels cost effective for what it offers.
Cons
Tougher part is integrating it with an existing ERP system and handling the migration of data from the current system into this one.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
6
Manav S.
Mid Market, 51-100 employees
“User friendly hotel operations hub”
Pros
Managing check ins, check outs and housekeeping is very simple with this platform. It's user friendly and the integration with a wide range of hotel booking websites makes access and daily operations much more convenient.
Cons
I don't have any drawbacks to mention at this point and I'm completely satisfied with the product.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Aditya J.
Small Business, 11-50 employees
“Complete growth booster”
Pros
It works as a complete management platform and I really appreciate that it even helps track and analyze smaller daily tasks. One of the biggest advantages is the free plan for small businesses which makes it easier for them to grow steadily while using the software.
Cons
Customer support is decent though there is still room for improvement. The features themselves are very good and fast but it would be even better if the team also offered integration services. Other than that everything else has been amazing.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
6
Mandeep S.
Mid Market, 51-100 employees
“Occupancy and revenue insights”
Pros
Very easy to manage availability with this software and it also makes it simple to understand occupancy analysis and review revenue reports on a daily, weekly and monthly basis.
Cons
User interface took a bit of time to learn and fully understand.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Anonymous
Mid Market, 51-100 employees
“Booking engine works really well”
Pros
The booking engine has been a really solid part of it and does exactly what I need it to do.
Cons
Payment facility still feels lacking and could use some improvement.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
7
Functionality
6
pronay d.
Small Business, 11-50 employees
“budget friendly hotel finder”
Pros
This app has been the best option for finding budget friendly hotels and properties at your destination.
Cons
The customer support team is very friendly and I don't have anything negative to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Muhammad Zubair S.
Small Business, 11-50 employees
“Helpful property planning tools”
Pros
Interface makes it possible to handle overall property management and planning while helping keep track of everything in one place.
Cons
I haven't come across anything that really works against this platform. However adding more features would be helpful as it continues to develop.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
6
Pradeep N.
Small Business, 11-50 employees
“clear calendar and pricing control”
Pros
Running both online and offline operations feels well connected with this cloud based solution. The calendar and pricing overview is clear and simple and adjusting rates by day or for each channel individually is very convenient.
Cons
At this point I don't have any complaints. Everything has been working very well so far.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
6
