Lodgify Reviews

“Accessible dashboard”

Pros

Right away the interface feels accessible and simple to move around and the customer service is genuinely outstanding. The tech support team really goes the extra mile to troubleshoot problems and make sure everything is working the way it should. After the initial setup is done handling listings and daily operations becomes very easy.

Cons

A few parts of the website and listing workflows still feel a little difficult. At times I need to publish changes first and then return to the backend to undo or tweak something so the updates display correctly across platforms. It's a strange workaround but it does get the job done.

“phenomenal support and follow up”

Pros

Whenever I reach out to them the customer support has been phenomenal. They don't just answer my questions, they also follow up with detailed emails which has been really helpful!

Cons

There are still a few bugs I'd love to see fixed like only allowing even hour check ins and check outs and I also wish the pricing were a bit less expensive.

“adaptable listings and strong value”

Pros

Starting with the software was fairly simple and the setup process felt pretty easy. The listing management is accessible which makes daily use much more convenient. I also appreciate that payments can go straight to my bank account through the Stripe integration. Also customer support has responded quickly and overall it feels like really good value for the money.

Cons

The harder part was setting up the other channels that need to be managed alongside it. It would be much better if there were an information import/export option.

“booking management win”

Pros

It has been a really powerful tool for us and it makes booking management much more manageable. The part I appreciate most though is the support team, they've been the standout feature for me.

Cons

Only thing it still doesn't offer is AI crawler support for the website. I really hope the developers add this in the future because a lot of younger people now search for accommodation through AI so it feels like something that should become a must have.

“has smart messaging”

Pros

Running everything across multiple booking platforms is much more manageable and it helps keep the business operating smoothly. The inbox messaging is easy to use and the AI options are really helpful when communicating with guests.

Cons

Finance and reporting features are fairly limited on the starter plan. I also can't view the full monthly calendar on my laptop when using it on a single screen.