Last Updated
Overview
Lodgify offers all-in-one property management software that streamlines operations and increases direct bookings. Despite some users reporting a need for better messaging inbox clarity, its seamless channel synchronization and intuitive interface make it a powerful choice for hosts aiming to build a scalable business.
Lodgify Specifications
- Tenant Management
- Lease Management
- Rent Collection
- Maintenance Requests
Lodgify Features
Guest Management
Lodgify software centralizes guest communication, enabling hosts to send automated messages and utilize an AI Assistant for prompt, customized responses. It streamlines interactions from booking to check-out, helping to build loyalty and save valuable time on daily tasks.
Reservation System
Lodgify features a reservation system that acts as a central hub for managing bookings, finances, and tasks from a single dashboard. Its multi-calendar synchronizes reservations from external channels, preventing overbookings and simplifying management with the mobile app.
Task Management
The platform simplifies property management by enabling users to create and assign recurring or specific jobs to team members. It facilitates efficient guest turnovers by tracking tasks, ensuring operations are transparent, and all assignments are completed promptly.
Unified Inbox
This functionality consolidates all guest messages from various booking platforms and direct websites into a single location. It saves time by eliminating the need to log into multiple accounts, improving response times with saved replies and AI assistance.
Reporting
The reporting tools provide valuable insights into business performance through comprehensive analytics. Users can monitor key metrics, such as revenue and occupancy rates, to make informed, data-driven decisions. The platform empowers managers to analyze business success over time.
Pros And Cons of Lodgify
Pros
Links all properties to calendar
Customizable booking website
Step-by-step channel setup guides
Cons
Reports locked to highest plan
Webpage connection issues
Lodgify Reviews
Total 25 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars88%
4
Stars8%
3
Stars0%
2
Stars4%
1
Stars0%
Share your experience
Karen A.
Accounting, 1-10 employees
More than a year
“has smart messaging”
Pros
Running everything across multiple booking platforms is much more manageable and it helps keep the business operating smoothly. The inbox messaging is easy to use and the AI options are really helpful when communicating with guests.
Cons
Finance and reporting features are fairly limited on the starter plan. I also can't view the full monthly calendar on my laptop when using it on a single screen.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Arash E.
Leisure, Travel & Tourism, 1-10 employees
Less than a year
“booking management win”
Pros
It has been a really powerful tool for us and it makes booking management much more manageable. The part I appreciate most though is the support team, they've been the standout feature for me.
Cons
Only thing it still doesn't offer is AI crawler support for the website. I really hope the developers add this in the future because a lot of younger people now search for accommodation through AI so it feels like something that should become a must have.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Leon C.
Hospitality, 1-10 employees
Less than 6 months
“adaptable listings and strong value”
Pros
Starting with the software was fairly simple and the setup process felt pretty easy. The listing management is accessible which makes daily use much more convenient. I also appreciate that payments can go straight to my bank account through the Stripe integration. Also customer support has responded quickly and overall it feels like really good value for the money.
Cons
The harder part was setting up the other channels that need to be managed alongside it. It would be much better if there were an information import/export option.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What level of support does Lodgify offer?
It offers a help center, form submission, and phone support options.
Who are the typical users of Lodgify?
The software is used by professionals working in hospitality, tourism, and real estate industries.
What types of pricing plans does Lodgify offer?
The software offers three pricing plans: Starter ($20/month + 1.9% booking fee), Professional ($50/month + 0% booking fee), and Ultimate ($ 73/month + 0% booking fee). Get a custom Lodgify price quotation today.
Does Lodgify offer an API?
Yes, the software offers an API to its users.
What other apps does Lodgify integrate with?
It integrates with Wyze, Lynx, Booking.com, Jana, Directo, Expedia, and Airbnb.
What language does Lodgify support?
It supports the English language.
Does Lodgify have a mobile app?
Yes, it offers a mobile app available on Android and iOS devices.