Total 8 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

25%

3

Stars

0%

2

Stars

0%

1

Stars

13%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LC
Lily C.

Consulting, N/A employees

More than a year

1.0

poor support and broken app

Pros

It costs less than hiring a traditional property manager but that lower price really shows. Honestly the price is the only thing I can point to as a positive.

Cons

Support is extremely limited and they seem to stop replying around 3 PM PST even though they claim to be available until 6 PM PST. The website and mobile app both have a lot of technical problems and several app features simply do not work. Contracts are not stored anywhere that is easy to find or access. If you are new to renting I would not recommend it because you end up having to do a lot of the work yourself. On top of that they raised the pricing to $65 plus $395 for placement.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

1

CM
Coral M.

Computer Software, N/A employees

Less than 6 months

4.0

simple on any device

Pros

One of the things I enjoyed most while trying this software was how user friendly it feels and how simple it is to use. It's also open source which is a big plus and I can run it on both Windows and Mac OS without any trouble.

Cons

Support does reply quickly but I still think there are several areas that need refinement especially the user interface.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

CS
Christopher S.

Software Engineer, N/A employees

Less than 6 months

5.0

Many useful features

Pros

Getting started with it was simple thanks to its accessible design and practical feature set. Everything feels easy to use and the features included have been genuinely useful in daily work.

Cons

A few parts of the interface could still use a bit more polish but it does not take away much from the overall experience.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

RM
Ryan M.

Defense & Space, N/A employees

Less than a year

5.0

clean UI and promising value

Pros

It really cuts out a lot of the unnecessary middle layer that always felt like wasted money to me. There are still a few things I'd like to see improved but at this stage it feels like the best option available. I also have a lot of confidence that the company will keep making it better over time. The interface is lovely too.

Cons

Communication has been very good although I'd appreciate a quicker pace. I also think the app still has some work to do when it comes to building trust. I'm really happy with it now but deciding to make the switch was definitely not an easy choice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CS
Colin S.

Architecture & Planning, N/A employees

Less than 6 months

5.0

affordable and user friendly service

Pros

The platform is easy to use, the service has been excellent and the pricing is very affordable.

Cons

Getting everything set up took a little time but that was pretty much expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SK
Spencer K.

Hatchery Technician, N/A employees

Less than 6 months

5.0

Impeccable UX

Pros

Using this software feels incredibly flexible and the UX design throughout the platform is absolutely impeccable.

Cons

The thing I liked least about the software was the font used across most of the app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BR
Bala R.

Real Estate, N/A employees

Less than 6 months

5.0

reliable tools and constant updates

Pros

One of the best parts has been the digital lock and how simple communication is through the platform. The backend is also very solid with useful features like authentication, credit reports, rent collection and more. It's clear the product is still evolving too and I appreciate that new features are being added on a quarterly basis.

Cons

There is confusion about which features are available on the browser/web version versus the mobile app. Adding clarity and a consistent user interface across both platforms would help.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

ES
Esther S.

Operations Officer, N/A employees

Less than 6 months

4.0

clean features after setup

Pros

Once everything is configured properly the features are easy and simple to work with.

Cons

Getting started was a bit challenging even for basic tasks like adding or deleting photos. Setting up the locks also took some effort and several tries and the app to lock connection was the most frustrating part.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8