MRI Residential Management Reviews

“Handles property tasks like a pro

Pros

MRI works smoothly with our property management software. We can process applications right from our system which helps reduce mistakes. Also their quick decisions let us turn applications into leases fast.

Cons

Occasionally it takes longer than expected to complete a criminal background check but I think that mostly depends on where the records are located.

“Reliable even after years

Pros

Although training was optional I learned by exploring at my own speed. All the tools are placed well. When I switched companies I found MRI had evolved with more tools but still kept the easy access I needed.

Cons

One thing I did not like is that if the company does not provide a lease for something like a 3 month term then MRI won't handle it as the system needs to cover everything completely.

“Good times working with MRI so far

Pros

I really like how simple it is to do bank reconciliations and enter journal entries. Plus the program's layout is also something I really like.

Cons

Sometimes it is hard to find the exact report I want to use. Also I don't like that I cannot have two reports open at the same time.

“Looks great but doesn't work great

Pros

The online leasing feature and ability to connect with other software options are strong points. It has solid general ledger functions and I feel like if the leasing side was improved it would be even better.

Cons

It is not very user friendly. Also I feel like I need programming skills just to create the reports necessary for running the business. Plus every support call means a 45 minute hold.

“Top residential software I have tried

Pros

There is a huge range of reports that greatly help us with marketing. Also errors can be easily fixed to keep reports accurate.

Cons

The software does not support paperless resident files as easily as other programs and attaching PDFs to resident accounts is not simple as I expected.

“Quite dependable

Pros

I have used MRI for nearly three years and it's essential for my daily work. Plus it integrates well with other programs like LRO Rainmaker which is a big advantage.

Cons

Well I wish there was a way to view multiple resident accounts simultaneously. Also it would be great if typing a resident's apartment number would automatically show their phone and email.

“Simplifies property management

Pros

It is great because it lets me see everything all in one spot. I also really like being able to check it on my phone. However I'd love a mobile app so I can check things when I am away from a computer.

Cons

Nothing to mention here.

“Happy with how it works

Pros

I like that they keep improving the product and aim to meet all our needs. I also very much like the upgrades that come automatically and I especially like how the web version of MRI shifted focus more towards commercial rather than just residential.

Cons

When we bought the software and went live we were promised features it didn't have yet. I think and hope they will add those later.