
MYBOS Reviews
Total 14 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars71%
4
Stars21%
3
Stars7%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Caitlyn
Hospitality, 11-50 employees
Less than a year
“By far the best tool I have used
Pros
I love how the software keeps the reception desk organized. Plus being able to document updates on maintenance and keep a digital key log really helps the reception team a lot.
Cons
So far I have not found any problems with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Darren
Facilities Services, 51-100 employees
More than a year
“Easy to access, no matter where I am
Pros
Since I am not tied to a desk, the mobile app makes it easy for me to work while on the go.
Cons
When upgrades happen, it takes a little time before we finally notice them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Tanya
Hospitality, 11-50 employees
Less than a year
“Working fine for now
Pros
The system works very well for communicating with residents and is easy for my team to use.
Cons
Up to now no downsides have been noticed but I am sure some will come up as we explore more features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Kelly
Real Estate, 11-50 employees
Less than 6 months
“Helps a lot with property management and upkeep
Pros
I will keep it short and sweet. MYBOS is a very user friendly system.
Cons
Well I think the inventory tool could use some improvements.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Olivia
Hospitality, 11-50 employees
Less than a year
“Excellent for team management in property & maintenance
Pros
It is an easy to use system for managing maintenance and schedules.
Cons
I'd like to see better inventory tools and possibly improvements to reporting and invoicing.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
8
Functionality
7
Greg
Real Estate, 1-10 employees
Less than a year
“Fairly easy to use!
Pros
As a cloud based system, MYBOS is simple to use and offers many functions we rely on daily to manage an apartment building with four large commercial spaces. Also the reporting features are great and provide monthly snapshots for building activities.
Cons
No complaints to share but I feel like it would be nice to have a live chat feature and the ability to automatically capture emails related to a case.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ann
Accounting, 1-10 employees
More than a year
“Improved our operations a lot
Pros
Integrating MYBOS has improved our daily operations and boosted overall productivity.
Cons
I cannot think of anything negative as the software does everything it promised.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Semir
Hospitality, 101-500 employees
More than a year
“Designed to suit all users
Pros
I love everything MYBOS offers and look forward to its future growth. The team's support is always available and extremely knowledgeable. Also the system's ease of use is proven to be essential because it allows all our staff members to use it properly.
Cons
Honestly nothing comes to my mind that I dislike about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dean
Construction, 500+ employees
More than a year
“Got some really helpful features
Pros
We find MYBOS system is easy to use and offers great quality and features.
Cons
There is not much that I don't like about it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Daryl
Building Materials, 11-50 employees
Less than 6 months
“Really practical solution
Pros
The software works smoothly with one function leading seamlessly into the next. Overall it is amazing.
Cons
Like all software it might have its problems but for now, I cannot ignore the fact how practical it is.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
James
Facilities Services, 51-100 employees
More than a year
“Leading building management software
Pros
This tool is quite perfect as navigating, reporting and creating work orders are all very simple for us with it.
Cons
I really cannot find anything wrong with the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gary
Hospitality, 500+ employees
Less than a year
“Saves me from a lot o hassle
Pros
I use MYBOS every day to track maintenance issues from all hotel departments and having one format saves me from juggling multiple formats.
Cons
There were a few issues with the app but it is improving steadily so I know it will be the best among all very soon.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Alessandro
Hospitality, 500+ employees
Less than a year
“Not what I thought of it
Pros
We can keep track of all maintenance jobs on the property and it is possible to attach documents like warranty files for future reference.
Cons
You cannot search or sort cases by assigned contractors. Every time we open a case it loads the first page instead of where we left off. Also it would be helpful if cases changed color after being read or updated.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
8
Functionality
3
Rebecca
Hospitality, 11-50 employees
Less than a year
“Ideal but it works slow at times
Pros
The mobile app is functional allowing me to add photos, warranties and quotes to jobs. Plus having a centralized, real-time system to log all maintenance helps me keep things on track with warranties. Also the customer support team is super amazing and always quick to respond.
Cons
Sometimes it takes a lot of time to go through the steps to enter data. It can be slow to load at times. Also we can only upload three photos per case. Plus more reporting options would be helpful too.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7