Anonymous
, 51-100 employees
“Powerful rate shopping insights
Pros
It covers all the rate shopping KPIs I usually need including rates, parity, ranking and events and the platform is very simple to work with. It's well built, user friendly and the data can be turned into action very quickly whether directly inside the platform or by exporting it to Excel for further analysis. The chat feature is especially useful when I need support since the team tends to reply fast and they're consistently helpful. I've used it across different regions including Europe and Mexico and the support teams have always been responsive. I rely on OTA Insight every day because it gives me real time competitor data and helps confirm that pricing decisions are aligned with the market. It's also quick to roll out and overall the value it delivers compared with the cost is very strong.
Cons
One improvement I'd like to see is a multi hotel view since right now the platform only allows analysis one property at a time.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8