Total 9 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

22%

4

Stars

67%

3

Stars

11%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

J
James

Real Estate, 1-10 employees

More than a year

4.0

Great product for managing complexity of the many units leases/tenants/payments

Pros

Most screens offer a comprehensive single-page view, eliminating the need to click through layers to see my entire portfolio at once.

Cons

Projections in reporting... looking ahead at financials will aid in deciding on capital improvements, marketing campaigns, etc...

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

R
Roger

Real Estate, 11-50 employees

More than a year

5.0

The perfect solution for small, medium and large landlords

Pros

It's completely automated. Input the data and let it operate seamlessly.

Cons

Doesn't substitute Quickbooks in accounting tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Alan

Real Estate, 11-50 employees

More than a year

4.0

Great Bang for your Buck

Pros

From my perspective, this software is one of the more intuitive and uncomplicated options on the market. Unlike others I've used, it avoids cluttering with unnecessary features or niche market tools. You can easily understand the basics and begin, though some company-specific nuances might need adjustment. Small to mid-sized rental businesses, particularly those without existing software, would greatly benefit from this product.

Cons

The team consistently works on updating and enhancing this software. Currently, our challenges involve managing leases and payments, and integrating online payment capabilities for roommates without a shared account. Another consideration is waiting for a lease to expire before renewing, which adds an extra step since we begin the process months in advance.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

J
John

Real Estate, 1-10 employees

Less than a year

4.0

Good enough BUT.....

Pros

I like its near-intuitive nature. Moving between different sections is effortless.

Cons

As I began entering properties and payments, I found it somewhat challenging. It felt a bit awkward at first, but I found ways to navigate through it. Customer support doesn't respond very quickly either. I asked them to restore the document templates that were previously available, but they either couldn't or didn't know how to do it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

5

Functionality

8

MM
Muhammad Mehran

Real Estate, 11-50 employees

Less than 6 months

3.0

Value of Money

Pros

The Property Management Software delivers outstanding value for its cost. It brings all stakeholders together on a single platform without additional subscriptions. Let me outline its modules. For BUILDINGS: You can input your entire portfolio with comprehensive details property type, units, location, and ownership information. For PROPERTIES: Manage unit details within buildings, monitor leases, and check vacancy status. TENANTS: Maintain records for current, past, and potential tenants, including screening services. LEASES: Oversee active, expired, and closed leases. PAYMENTS: Process payments and keep accounting records, though online collections are not implemented. ACCOUNTING: Limited capabilities for tracking income and expenses, with room for improvement noted in the "Cons" section. It also handles work orders, documents, and generates predefined reports.

Cons

Data validation issues are evident: The system allows for duplicate entries without any checks. For example, if Building No. 123 is already listed, it can be added again without notification. This problem extends across all sections. Moreover, when inputting an owner's name in the BUILDINGS module, it doesn't automatically appear in the Properties module, leading to repetitive manual entries. The LEASES module lacks a feature for lease reference numbers, essential for organized record-keeping. It also doesn't accommodate detailed payment terms such as multiple post-dated checks (PDCs) with varying dates, a common requirement. The Accounting Module is incomplete and cannot handle recording liabilities, assets, and equity details, necessitating the use of separate accounting software. Addressing these issues would greatly improve this software for property management.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

5

Functionality

6

C
Christy

Real Estate, N/A employees

Less than a year

5.0

Customer Service Is Excellent!

Pros

This cloud-based property management software is user-friendly and comprehensive. I like its ease of use and the quick response I get when contacting support via email.

Cons

At the moment, I can't think of any issues. I did need assistance setting up sub-accounts, but our representative responded promptly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

EP
Erik Paul

Real Estate, N/A employees

Free Trial

4.0

Works well with my ten properties

Pros

With its intuitive web interface and responsive customer support, this software meets all my needs effectively.

Cons

The accounting package doesn't include a field for the payee.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

7

Functionality

8

L
Lindsay

Real Estate, N/A employees

Free Trial

4.0

Still getting used to the new software.

Pros

It's pretty simple to find your way around.

Cons

Sometimes, it requires refreshing; if I stay logged in for too long, it may not save my inputs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

V
Vincent

Real Estate, N/A employees

Free Trial

4.0

Very user-friendly but room for improvement

Pros

Using this software is a breeze, and the vendor is always quick to respond.

Cons

It lacks robust accounting features (general ledger, reconciliation).

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8