Total 23 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

96%

4

Stars

0%

3

Stars

0%

2

Stars

4%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

BA
Bojana A.

Leisure, Travel & Tourism, N/A employees

Less than a year

5.0

Fair pricing and proactive customer care reps

Pros

The software setup was easy and simple. The pricing feels reasonable and fair for the value we receive. And whenever an issue arises the team resolves problems quickly with a helpful attitude and real follow-through. It's rare to find that combination of simplicity, affordability and responsive customer care all in one place.

Cons

There really isn't anything we dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Hospitality, N/A employees

More than a year

5.0

Booking sync saves hours

Pros

Using this software has been very easy and one of the best parts is how reservations from other websites automatically block those dates on my calendar.

Cons

At this point I don't have any complaints. Since I started using it I've been saving more than 2-3 hours every day and couldn't be happier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TR
Tomislav R.

Hospitality, N/A employees

Less than a year

5.0

Stable updates

Pros

A very easy to use software. It covers everything I need and even includes more than I expected plus it keeps getting updated regularly. Also the customer support team is responsive and helpful whenever an issue comes up that the software doesn't handle yet.

Cons

I can't think of any major downside. Whenever I ran into a problem it ended up being resolved through later software updates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DM
Danijela M.

Leisure, Travel & Tourism, N/A employees

More than a year

5.0

reliable booking control

Pros

Running things with this software makes daily work much simpler. It helps prevent double bookings completely and all the key information about the business is available within just a few clicks. The setup process is also simple and not complicated to install.

Cons

Nothing major comes to mind right now. If anything it would be nice to have a wider range of platforms available for connection.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DZ
Denis Z.

Hospitality, N/A employees

More than a year

5.0

Great support and usability

Pros

It has become a really valuable channel manager in my daily work. The software is very easy to use and what stands out even more is the HUGE level of support from their team. Even when an issue comes up their staff handles it within minutes.

Cons

Whenever anything goes wrong the support team fixes it literally within minutes (I haven't had that kind of experience anywhere else) and so I have no issues to talk about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

JM
Josip M.

Leisure, Travel & Tourism, N/A employees

More than a year

5.0

Amazing mobile booking

Pros

Has been very easy to use and the customer service has been excellent. It also helps that everything I need is available right from the mobile app and overall I'm happy with the product

Cons

Really don't have any complaints since everything has been working well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Leisure, Travel & Tourism, N/A employees

Less than 6 months

2.0

limited channels and billing issues

Pros

There's not a lot to praise here. The overall quality feels poor although customer service was at least okay.

Cons

Platform only connects with a very small number of channels which is already limiting and on top of that they charged my MX credit card even after I had stopped using the service.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

3

Functionality

3

SR
Suzana R.

Leisure, Travel & Tourism, N/A employees

More than a year

5.0

dependable reception help

Pros

It's a simple yet efficient all around system and the support team has been excellent.

Cons

I haven't run into any issues, it covers everything needed to manage reception!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IK
Ivo K.

Hospitality, N/A employees

More than a year

5.0

Fast, Responsive and feature rich

Pros

From day one the software has felt responsive, fast and simple to use and it includes many of the general features I need.

Cons

Still a few features are missing and some of the existing ones feel quite restrictive and don't really fit the needs of every user.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

DB
Dijana B.

Investment Management, N/A employees

More than a year

5.0

Quick setup

Pros

Working with the software has been simple and fast and the platform is very easy to use. On top of that the support team has been excellent whenever needed.

Cons

Everything has been working well for us and we haven't run into any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DM
Danica M.

Hospitality, N/A employees

More than a year

5.0

Everything in one dashboard

Pros

Takes a lot of the daily work off my plate by bringing several platforms together in one dashboard! Tracking is easy, setting prices is simple and the reporting and invoice features cover pretty much everything connected to running a rental business in Croatia. It has genuinely made my work much easier!

Cons

Mobile app still needs an upgrade so it can offer the same level of functions as the web version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MC
Milan C.

Hospitality, N/A employees

More than a year

5.0

booking tools that really deliver!

Pros

Getting started with it was very simple and it generally does what I need it to do without unnecessary trouble. The booking plugin is generally useful and the statistics feature is a nice addition for keeping track of performance.

Cons

That said the booking plugin still feels a bit limited in some areas. The Android app could use more development, the statistics need to be more detailed and the invoice creation options are fairly restricted.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

IS
Ivica S.

Hospitality, N/A employees

More than a year

5.0

very user friendly

Pros

It's very user friendly and really simple to use.

Cons

A few features can't be customized but aside from that everything works perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MI
Mario I.

Hospitality, N/A employees

More than a year

5.0

simple workflow

Pros

The platform feels very user friendly and makes managing a property really simple.

Cons

Only thing that could be better is having the available room count be completely accurate but as far as I know they're already working on that.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BO
Bruno O.

Leisure, Travel & Tourism, N/A employees

More than a year

5.0

ALL in one with constant upgrades

Pros

It covers everything in one place, keeps getting better with continuous improvements and new features and the support team is amazing!

Cons

It's an excellent piece of software and I still haven't come across anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GM
Goran M.

Hospitality, N/A employees

More than a year

5.0

handy app

Pros

Using this software has been really simple and the app is probably the part I appreciate most because it helps me handle my work more efficiently.

Cons

Honestly I have nothing negative to point out because I'm happy with everything about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VP
Verica P.

Hospitality, N/A employees

Less than a year

5.0

Great calendar and support

Pros

The support team is quick to respond with clear and efficient explanations and generally using the software is quite easy. The calendar works really well and is very accessible. We also haven't noticed any issues with the connection to OTAs.

Cons

At times a few options are harder to locate than they should be. For example changing the seasonal price list would be easier if it were placed in the same dropdown menu as the calendar.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

IG
Ivan G.

Leisure, Travel & Tourism, N/A employees

More than a year

5.0

daily rentals made easy

Pros

Handling daily rentals feels much more simple now than it did before.

Cons

Everything worked perfectly so I really don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BM
Boris M.

Hospitality, N/A employees

More than a year

5.0

Polishded UI

Pros

The UX/UI feels polished and user friendly and the customer support has been excellent. It comes across as a really solid company that's doing very well.

Cons

I don't have any complaints about it. Everything has been excellent and I really appreciate the team for building such a nice product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

AM
Anamarija M.

Hospitality, N/A employees

Less than a year

5.0

Simple daily organizer

Pros

Has been very easy to use and it really helps me stay organized throughout my workday.

Cons

Mobile app is still missing a few features but those could be fixed without much trouble. Right now I still need to go through the booking platform system when I want to create an invoice or modify a reservation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8