Total 5 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

20%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

JR
John R.

Real Estate, 1-10 employees

Free Trial

1.0

Poor support and ignored setup

Pros

At first glance this seemed promising. The website showcased plenty of features and it looked like it could be a solid fit for what I was looking for.

Cons

Biggest problem was the customer service! Because of that my account setup was never fully completed and the follow up emails I sent were simply ignored.

Rating Distribution

Ease of use

1

Value for money

2

Customer Support

1

Functionality

2

VR
Vanessa R.

Construction, 1-10 employees

Less than 6 months

5.0

all in one value for property managers!

Pros

The software is very simple to use and feels quite user friendly overall. It works especially well for property managers who want an all in one management platform without spending too much.

Cons

It still needs wider adoption in the market to help users connect with more customers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

AS
Alex s.

Medical Practice, 11-50 employees

Less than 6 months

5.0

Great for managers!!

Pros

Using this software has been very easy and the bidding feature is a big advantage. It's an ideal fit for property managers who want an all in one management tool without spending a lot.

Cons

Doesn't seem to be advertised very widely yet though hopefully that will change soon.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MG
Mary G.

Real Estate, 1-10 employees

Less than 6 months

4.0

Amazing rental features

Pros

The best part for me has been the outstanding customer support. I also really appreciate the transparency it provides for my tenants and my bookkeeper. Advertising a rental is simple and having listings syndicated across multiple sites (along with online applications, credit checks and rent payments) has been incredibly helpful. It's also useful that tenants can log in and review their lease payment terms anytime. The system sends advance reminders for upcoming rent due dates and everyone gets notified ahead of the lease anniversary date which helps ensure annual rent increases are handled within the required legal timeframe. Honestly I'm happy with every part of this program :)

Cons

There were a couple of minor bumps when I was setting up accounts for online payments. One property is owned by a trust so underwriting asked for additional documentation. In another case I ran into issues while trying to create a separate account for a different company. In both situations their support team responded quickly and helped me get past each obstacle.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

BN
Brad N.

Real Estate, 1-10 employees

Less than 6 months

5.0

outstanding property management tool

Pros

As a landlord having a free platform that automates nearly everything makes managing multiple properties much more convenient. It can even help increase rental income by letting prospective tenants submit higher offers. It's the most accessible and capable tool I've come across for self managing properties.

Cons

Honestly almost everything about it works really well. The only thing I'd like added down the road is more financial reporting options but even as it is now it's excellent!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8