Semper Reviews

Pros

The platform is very user friendly and having everything bundled into one package is a big plus. The POS and reservation syncing works really well and makes daily operations much more convenient.

Cons

There are still a few missing features especially the ability to access stock and the POS online.

Pros

Support has been outstanding. Specifically the reps we worked with are the people I always turn to, love you guys!

Cons

There are occasional bugs here and there but they get resolved very quickly.

Pros

Whenever I need assistance the support team is consistently helpful especially two of their epresentatives.

Cons

Using the system can be frustrating because it is very slow and not user friendly.

Pros

Managing our property from a distance has become much more convenient especially with the new browser version. The reporting tools are also very useful and support every area of the business.

Cons

At this point, there's nothing I dislike about it.

Pros

Getting started with this software is very easy and using it day to day feels flexible. That simplicity makes it genuinely enjoyable to work with regularly.

Cons

At times new updates end up introducing additional issues.

Pros

Compared with other options this product really stood out because it was easy to use. It handled both tour groups and individual travelers which other programs we looked at couldn't manage. The record system lets you pull back a large amount of data and the information is quick to locate when needed. It was also simple to configure the system around our specific requirements.

Cons

Honestly there isn't anything I dislike or find frustrating about it.

Pros

Getting everything done in this platform is quick and easy and it really helps keep all the information organized in one organized place. The support has also been consistently exceptional from their team. Without their help things would have been much more difficult.

Cons

One thing I'd really like to see is built in WhatsApp integration. It would make direct communication with guests from inside the system much more convenient similar to how automated SMS and emails already work. I'm also planning to integrate Xero Accounting software but I found out today that there's a costly monthly fee for that which is disappointing.