Last Updated

Overview

Semper simplifies hospitality operations by combining bookings, POS, housekeeping, and reporting in one cloud-based platform. While larger chains may need custom setups, it perfectly fits the needs of independent properties. If you run a hotel, lodge, or guesthouse and want fewer systems and smoother workflows, Semper is the perfect choice.

Semper Specifications

  • Property Accounting
  • Reporting and Analytics
  • Document Management
  • Alerts/Notifications

Semper Features

Online Booking Engine

This feature includes an integrated online booking engine that allows guests to make direct reservations from your website, reducing reliance on third-party channels and saving on commission fees. It also offers real-time availability and automatic updates to room inventory.

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Housekeeping Management

Semper’s housekeeping management feature helps automate and track the cleaning status of each room in real-time. It enables staff to easily update room status and helps in scheduling tasks to ensure a smooth transition between guest stays.

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Guest Management

The software helps hotels build lasting guest relationships through a centralized guest profile database. It stores contact information, preferences, and stay history, enabling personalized service and targeted marketing campaigns to encourage repeat bookings.

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Revenue Management

The software includes dynamic revenue management tools that help optimize room rates based on demand, seasonality, and competitor pricing. These features provide data-driven insights to help hotels maximize occupancy and increase revenue per available room.

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Pros And Cons of Semper

Pros

  • Intuitive interface for quick onboarding

  • Responsive customer support staff

  • Real-time dashboards with smart reporting

Cons

  • Limited customization for specific business needs

  • Slower performance with large datasets

Semper Reviews

Total 27 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

52%

4

Stars

33%

3

Stars

11%

2

Stars

0%

1

Stars

4%

Share your experience

AH
Achmat H.

Restaurants, 11-50 employees

More than a year

5.0

“reliable restaurant control”

Pros

Running our restaurant on this tool has been a really positive experience. The system is user-friendly and simple to work with and our staff picked it up quickly. Stock control is spot on and the waiters also find it simple to use in daily service. On top of that, the support team has been excellent always friendly, helpful and willing to assist when needed.

Cons

Only drawback we've come across is with the first recipe level inside a recipe-within-a-recipe setup. It creates units only, instead of allowing volume or weight as well which means we can't properly create bulk items.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

SB
Shaah B.

Hospitality, 11-50 employees

More than a year

4.0

“Cost-effective PMS”

Pros

This PMS is fairly simple to use and offers good value for the cost.

Cons

Response time is too long when it comes to more technical questions and the feedback on those issues could be better.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

9

Functionality

8

SF
Sandy F.

Hospitality, 1-10 employees

Less than 6 months

5.0

“Round the clock support !”

Pros

Having access to a 24 hour support center really feels like the cherry on top.

Cons

I honestly can't point to any faults with it. In nearly three months at the guest house I haven't had a single complaint.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Who are the typical users of Semper?

Semper features are suitable for businesses operating in the hospitality industry.

Does Semper offer a mobile app?

No, it does not offer a mobile app.

What type of pricing plan does Semper offer?

The vendor offers custom Semper price plans, starting $9/feature/month. Get in touch for a tailored Semper cost estimate your business’s specific needs!

What other apps does Semper integrate with?

The platform integrates with various third-party apps and systems, including Xero, Sage, Zapper, Flutterwave, Everlytic, and SiteMinder.

What level of support does Semper offer?

Semper offers support via phone, email, WhatsApp, and ticket system.

Does Semper offer an API?

Yes, the platform provides API access.

What languages does Semper support?

The platform supports the English language.