Real Estate, 500+ employees
More than a year
“They have a friendly team!”
Pros
The service is excellent and the team always responds really quickly whenever I reach out.
Cons
Honestly the team is quick to respond and really helpful when it comes to fixing issues. So no complaints to share.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 51-100 employees
Less than a year
“Fairly easy to use”
Pros
I find the platform pretty easy to use as it is very user friendly.
Cons
Updating the information certificate was pretty complicated and not as simple as I expected it to be.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Management Consulting, 11-50 employees
More than a year
“Reliable option”
Pros
What I like most is how simple and easy it is to navigate and use.
Cons
Sometimes the system works a bit slow but it is still usable and gets the job done for me.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 51-100 employees
More than a year
“Meets our expectations”
Pros
We handle over 140 properties and Shiftsuite takes care of creating our status certificates for nearly all of them. Plus the customer support is honestly the best I have ever experienced. I am not the most tech savvy but their team is always patient and kind which I really appreciate.
Cons
I don't have any issues to report. Maybe because I am not involved in the setup and just use it every day.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 1-10 employees
More than a year
“Saves time but there is room for improvement”
Pros
It saves me a lot of time tracking and issuing purchase orders. The maintenance history for each unit and building is easy to access and I get reminders for things like insurance expirations for contractors. Also preparing expense packages for the auditor is also pretty simple, with copies of invoices, purchase orders, calendars, task tracking and automatic notices for regular transactions like insurance or landscaping. The status certificates and CAO notices are especially impressive as they can be generated with just one click including all the necessary records and documents. Plus their security settings and user access controls are thorough and easy to customize.
Cons
Well it would be great to have a report builder, plus having the ability to save custom reports and access them easily would be awesome too. The emailing of statements could definitely be improved too. Also there are always small changes that could make it more useful. We have suggested a few things and they have actually implemented them. Their customer support is simply amazing and really open to feedback. That said I feel like the setup and installation process could still be smoother.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Management Consulting, 11-50 employees
Less than a year
“Proven quite helpful for us”
Pros
We use this software to help clients get Status Certificates when selling their condos. Also it is pretty essential to keep all information up to date and whenever documents like insurance certificates expire, Shiftsuite sends us reminders so we can update them promptly.
Cons
There is nothing I dislike. As for Status Certificates it has worked really well.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8