Showdigs Reviews
Total 47 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars79%
4
Stars19%
3
Stars2%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Michelle
Real Estate, 11-50 employees
More than a year
“Best property management help
Pros
This team cares about my workload and helps make the volume manageable. They are responsive and accommodating to new requests. We use them for move-out evaluations and showings. They are the best.
Cons
I don't have any issues with the service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Bryson
Real Estate, 11-50 employees
Less than 6 months
“Customer Service Rockstars
Pros
The software is intuitive and excellent, with an even better customer service team.
Cons
The software has more features than we currently need. A bulk billing option would be useful.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Sarah
Real Estate, 1-10 employees
“We love it
Pros
We're delighted with the service overall. It's effortless to use and has given us a lot more internal freedom and flexibility. The support is unbeatable.
Cons
I wish there were more time slots for occupied properties and the ability to schedule either Codebox or attended showings at each vacant property.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Christian
Real Estate, 11-50 employees
More than a year
“Great Software
Pros
The phone support is excellent, and the interface is very friendly.
Cons
It's a bit expensive, but I have no other concerns.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Joi
Real Estate, 1-10 employees
Less than 6 months
“Easy to use, easy to set up
Pros
I was impressed by how easy it was to set up and coordinate with my existing software. The customer support is excellent, and it's great to have my weekends back!
Cons
I have found the software easy to set up and use, with no difficulties.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
Real Estate, 11-50 employees
More than a year
“Great Platform for Providing More Showing Flexibility - Easy to Use and Wonderful Customer Support
Pros
We enjoy using this software to showcase our available rentals. The platform is intuitive and simple to operate, making property setup a quick process. Our office could start using this software immediately with minimal training, integrating it into our showing format quickly. We like that we can control the number of tours for a home and take over any tours with our in-house leasing agents if their schedules allow. Showdigs continuously updates and adds features to their platform, making it increasingly valuable for our staff.
Cons
When viewing upcoming tours, you can only sort by time, not by property. This makes it difficult to see all showings for a single property on the same day if they're spaced out. Also, if a tour gets canceled, the contact details for that lead disappear from the tour, so you have to go to the property page to find the prospect. These are minor issues, but they do add up when managing multiple properties at once.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Karen
Real Estate, 51-100 employees
Less than a year
“Excellent help!
Pros
Using it is quite intuitive, and there's ample assistance provided if you encounter any challenges with the product.
Cons
Occasionally, the system glitches and clients can't schedule appointments.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Kaydee
Real Estate, 11-50 employees
More than a year
“Showdigs Review
Pros
Offering on-demand, 24/7 showings for prospective tenants has been transformative. Most people prefer choosing their own viewing times rather than being told when to visit a property. This flexibility is impossible with traditional scheduling through our field agents, but the self-scheduling feature has been a significant success for our company.
Cons
Chasing down leads who cancel and reschedule appointments can be costly. We've also had instances where agents gave incorrect information to prospective tenants, which can hurt our reputation. Overall, the software is intuitive and has seen major improvements since we first implemented it.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Katie
Real Estate, 11-50 employees
More than a year
“Life Saver Showings Software!
Pros
I value its versatility and capability.
Cons
I don't like the interface; you can't switch between tour reports and the property easily.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Brandi
Real Estate, 11-50 employees
Less than 6 months
“Love the move out feature
Pros
It's fantastic for handling multiple move-outs at once when we can't be in several places simultaneously.
Cons
The software is generally easy to use. However, toggling through move-out photos can be cumbersome. It would be better if you could click through all the pictures in a larger format without opening and closing new screens.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
cody
Real Estate, 1-10 employees
More than a year
“Excellent time savee
Pros
It reduces my employees' travel time. On-demand showings help us rent homes quickly.
Cons
We spent about $10,000 in July and August, so it can get expensive, but it's worth it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashley
Real Estate, 11-50 employees
More than a year
“Showdigs is the digs!
Pros
I love everything about it! The procedure is incredibly easy and uncomplicated.
Cons
Nothing negative. They have implemented every suggestion we've made to improve their software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alina
Real Estate, 11-50 employees
More than a year
“We love showdigs.
Pros
It's easy to navigate and user-oriented, with customer support that is highly responsive and professional.
Cons
No complaints. We've used it for 1.5 years, and it has helped our business grow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevin
Real Estate, 11-50 employees
More than a year
“Quality scheduling option
Pros
The ability to show properties at any time, in all areas, is a significant advantage.
Cons
It can be costly if you have high traffic.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Jennifer
Real Estate, 1-10 employees
Less than a year
“Saves time and easy to use
Pros
It's easy to find and schedule showings, and quick to retrieve information on properties.
Cons
Sometimes, showings are canceled with too little notice.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Chris
Real Estate, 1-10 employees
More than a year
“It depends
Pros
The on-demand features are excellent, and the platform is user-oriented. Customer service is top-notch and readily available by phone.
Cons
There's a lack of customization and no incentives for the showing agents.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Natalie
Real Estate, 1-10 employees
Less than 6 months
“Valuable Addition
Pros
Extremely easy to use with excellent customer support.
Cons
I wish they had a phone number for directing prospects instead of just an email.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lindsey
Real Estate, 1-10 employees
More than a year
“Awesome Service!
Pros
This service is fantastic. It allows us to show properties faster, getting tenants in as soon as possible, and giving me more time to handle paperwork.
Cons
Occasionally, prospective tenants don't receive a confirmation text when scheduling a showing, but this is rare.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Everett
Real Estate, 11-50 employees
Less than a year
“My thoughts
Pros
I enjoy that it allows you to see everything in real-time, including contact information and cancellations.
Cons
People cancel appointments frequently, often at the last minute. This isn't the app's fault, but the ease of rescheduling or canceling contributes to it. Sometimes the app lags, freezes, or doesn't work properly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Alicia
Real Estate, 500+ employees
More than a year
“User friendly
Pros
It's simple to use, meets my needs, and works perfectly for what I require.
Cons
I like all the recent upgrades to the Showdigs software. I can't think of any other improvements needed at the moment. If I do, I'll let you know. Thanks for always listening to your customers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10