Showdigs Reviews

“Showdigs Review

Pros

Showdigs provides outstanding customer service, a wide range of essential features for our daily leasing operations, and excellent communication about new features, always asking for our input to enhance our business efficiency.

Cons

We are excited about the upcoming feature that will allow us to communicate with prospects directly on the Showdigs platform.

“Awesome!

Pros

Showdigs is fantastic; it has significantly improved our efficiency and daily operations.

Cons

The customer support team can be somewhat challenging to reach.

“Showdigs

Pros

I'm grateful for how it reduces the workload for our office staff. Getting it up and running and incorporating it into our daily operations was quite uncomplicated.

Cons

We wish the Showdigs software had better integration with the Appfolio guest card system. It should reflect when a prospect schedules a tour or visits a unit on the Appfolio side, and we would like a way to ensure all prospects receive communication from Showdigs after expressing interest. Additionally, it would be helpful to see communications with tenants of occupied units.

“Excellent customer service

Pros

The platform is easy to navigate, with detailed tour reports and timely responses from agents and staff.

Cons

I don't have any suggestions at this moment.

“Best product since excel for property management

Pros

It integrates well with prospects.

Cons

Some preset fields could benefit from having more options.

“When You Don't Want to Hire a Licensed Agent to Show

Pros

The service was excellent. I didn't need to hire an agent to show homes, as it was simple to set up. Showdigs handled agent qualifications and searches.

Cons

It is somewhat costly for a smaller business.

“Useful

Pros

It's relatively simple to use. It's beneficial for showings and tracking property activities.

Cons

Expanding the coverage area would be beneficial.

“Essential for me

Pros

Its primary function of in-person inspections provides peace of mind for showings. I like the prescreening features and its effectiveness with inspections.

Cons

The lack of integration with Buildium is limiting. It could be more flexible with different showing structures, such as scheduling open houses and restricted showings. Saving previously loaded tenant contact information would also be ideal.

“Easy to Use

Pros

The software is intuitive and simple.

Cons

I have no complaints at this time. Showdigs is open to suggestions and willing to make adjustments to improve the product.

“review

Pros

Implementation and use are easy. The reports are helpful, and the speed of showing reports is impressive.

Cons

Generally, the software performs well. However, I dislike that if a listing is paused for a long time, the showing details are deleted automatically, requiring reentry.

“Save time by using ShowDigs!

Pros

Setting up my property in Showdigs and using it for showings is easy. The software keeps improving.

Cons

I wish there was a button to instantly generate lists of past showings, scheduled showings, and canceled showings.

“great!

Pros

The platform is simple to use, and the Showdigs team is very customer-focused.

Cons

This doesn't apply to me. I think the platform is excellent.

“Showdigs makes my job possible!

Pros

I love that they handle initial inquiries, pre-screening, tour setup, tour completion, valuable feedback, and tracking results. This takes a lot of time and effort off my hands.

Cons

I don't have any negative comments. Thank you.

“Showdigs is a must have tool.

Pros

The software is an essential tool for property managers.

Cons

I would like to customize my dashboard. While I can select which category to view, it would be more effective if I could personalize the dashboard to my preferences.

“Game Changer - we have scaled up while providing a better product to our clients.

Pros

This software enables property managers to scale their business quickly. All showing inquiries are handled professionally. The team of realtors showing properties is very professional. Using a third party for showings ensures neutrality and helps with fair housing compliance. Outsourcing inspections allows property managers to focus on client and tenant communication. The option for self-showings in distant areas is an added benefit.

Cons

Integration was smooth. We are eager for more features.

“Useful and Convenient

Pros

It's almost a set-and-forget system unless staff wants to take over showings.

Cons

Our setup involves a mix of staff and Showdigs showings. The system doesn't fully accommodate this, so we had to find some workarounds.

“Property manager

Pros

It was easy to use and increases my productivity.

Cons

It can be a bit confusing initially, but the support team is available to answer all my questions.

“Scalable solution for our showing needs

Pros

Showdigs schedules showings quickly and efficiently. Our first showing was arranged within an hour of launching the product. We use Showdigs in various markets, allowing us to scale rapidly without needing to hire contractors or full-time employees when volume is uncertain. Showdigs was invaluable during the mid-summer showing surge when our capacity was limited.

Cons

Reporting on a larger scale needs improvement. Showdigs has developed interim solutions to help, but more robust reporting features would be liked.

“Essential tool for PMs

Pros

It saves a lot of time for showing agents, and applicants like the scheduling flexibility.

Cons

Feedback from applicants could be improved.

“Game Changer!

Pros

I love being able to assign specific showings to Showdigs agents, which helps me maintain a better work-life balance without delaying my clients' property leases.

Cons

I would like a feature to require photo IDs for safety when meeting the public at properties. Better calendar integration would also be beneficial.