Showdigs Reviews

“Showdigs Review

Pros

Showdigs provides outstanding customer service, a wide range of essential features for our daily leasing operations, and excellent communication about new features, always asking for our input to enhance our business efficiency.

Cons

We are excited about the upcoming feature that will allow us to communicate with prospects directly on the Showdigs platform.

“Awesome!

Pros

Showdigs is fantastic; it has significantly improved our efficiency and daily operations.

Cons

The customer support team can be somewhat challenging to reach.

“Showdigs

Pros

I'm grateful for how it reduces the workload for our office staff. Getting it up and running and incorporating it into our daily operations was quite uncomplicated.

Cons

We wish the Showdigs software had better integration with the Appfolio guest card system. It should reflect when a prospect schedules a tour or visits a unit on the Appfolio side, and we would like a way to ensure all prospects receive communication from Showdigs after expressing interest. Additionally, it would be helpful to see communications with tenants of occupied units.

“Excellent customer service

Pros

The platform is easy to navigate, with detailed tour reports and timely responses from agents and staff.

Cons

I don't have any suggestions at this moment.

“Best product since excel for property management

Pros

It integrates well with prospects.

Cons

Some preset fields could benefit from having more options.

“When You Don't Want to Hire a Licensed Agent to Show

Pros

The service was excellent. I didn't need to hire an agent to show homes, as it was simple to set up. Showdigs handled agent qualifications and searches.

Cons

It is somewhat costly for a smaller business.

“Useful

Pros

It's relatively simple to use. It's beneficial for showings and tracking property activities.

Cons

Expanding the coverage area would be beneficial.

“Essential for me

Pros

Its primary function of in-person inspections provides peace of mind for showings. I like the prescreening features and its effectiveness with inspections.

Cons

The lack of integration with Buildium is limiting. It could be more flexible with different showing structures, such as scheduling open houses and restricted showings. Saving previously loaded tenant contact information would also be ideal.

“Easy to Use

Pros

The software is intuitive and simple.

Cons

I have no complaints at this time. Showdigs is open to suggestions and willing to make adjustments to improve the product.

“review

Pros

Implementation and use are easy. The reports are helpful, and the speed of showing reports is impressive.

Cons

Generally, the software performs well. However, I dislike that if a listing is paused for a long time, the showing details are deleted automatically, requiring reentry.

“Save time by using ShowDigs!

Pros

Setting up my property in Showdigs and using it for showings is easy. The software keeps improving.

Cons

I wish there was a button to instantly generate lists of past showings, scheduled showings, and canceled showings.

“great!

Pros

The platform is simple to use, and the Showdigs team is very customer-focused.

Cons

This doesn't apply to me. I think the platform is excellent.

“Showdigs makes my job possible!

Pros

I love that they handle initial inquiries, pre-screening, tour setup, tour completion, valuable feedback, and tracking results. This takes a lot of time and effort off my hands.

Cons

I don't have any negative comments. Thank you.

“Showdigs is a must have tool.

Pros

The software is an essential tool for property managers.

Cons

I would like to customize my dashboard. While I can select which category to view, it would be more effective if I could personalize the dashboard to my preferences.

“Game Changer - we have scaled up while providing a better product to our clients.

Pros

This software enables property managers to scale their business quickly. All showing inquiries are handled professionally. The team of realtors showing properties is very professional. Using a third party for showings ensures neutrality and helps with fair housing compliance. Outsourcing inspections allows property managers to focus on client and tenant communication. The option for self-showings in distant areas is an added benefit.

Cons

Integration was smooth. We are eager for more features.

“Useful and Convenient

Pros

It's almost a set-and-forget system unless staff wants to take over showings.

Cons

Our setup involves a mix of staff and Showdigs showings. The system doesn't fully accommodate this, so we had to find some workarounds.

“Property manager

Pros

It was easy to use and increases my productivity.

Cons

It can be a bit confusing initially, but the support team is available to answer all my questions.

“Scalable solution for our showing needs

Pros

Showdigs schedules showings quickly and efficiently. Our first showing was arranged within an hour of launching the product. We use Showdigs in various markets, allowing us to scale rapidly without needing to hire contractors or full-time employees when volume is uncertain. Showdigs was invaluable during the mid-summer showing surge when our capacity was limited.

Cons

Reporting on a larger scale needs improvement. Showdigs has developed interim solutions to help, but more robust reporting features would be liked.

“Essential tool for PMs

Pros

It saves a lot of time for showing agents, and applicants like the scheduling flexibility.

Cons

Feedback from applicants could be improved.

“Game Changer!

Pros

I love being able to assign specific showings to Showdigs agents, which helps me maintain a better work-life balance without delaying my clients' property leases.

Cons

I would like a feature to require photo IDs for safety when meeting the public at properties. Better calendar integration would also be beneficial.

“Best property management help

Pros

This team cares about my workload and helps make the volume manageable. They are responsive and accommodating to new requests. We use them for move-out evaluations and showings. They are the best.

Cons

I don't have any issues with the service.

“Customer Service Rockstars

Pros

The software is intuitive and excellent, with an even better customer service team.

Cons

The software has more features than we currently need. A bulk billing option would be useful.

“We love it

Pros

We're delighted with the service overall. It's effortless to use and has given us a lot more internal freedom and flexibility. The support is unbeatable.

Cons

I wish there were more time slots for occupied properties and the ability to schedule either Codebox or attended showings at each vacant property.

“Great Software

Pros

The phone support is excellent, and the interface is very friendly.

Cons

It's a bit expensive, but I have no other concerns.

“Easy to use, easy to set up

Pros

I was impressed by how easy it was to set up and coordinate with my existing software. The customer support is excellent, and it's great to have my weekends back!

Cons

I have found the software easy to set up and use, with no difficulties.

“Great Platform for Providing More Showing Flexibility - Easy to Use and Wonderful Customer Support

Pros

We enjoy using this software to showcase our available rentals. The platform is intuitive and simple to operate, making property setup a quick process. Our office could start using this software immediately with minimal training, integrating it into our showing format quickly. We like that we can control the number of tours for a home and take over any tours with our in-house leasing agents if their schedules allow. Showdigs continuously updates and adds features to their platform, making it increasingly valuable for our staff.

Cons

When viewing upcoming tours, you can only sort by time, not by property. This makes it difficult to see all showings for a single property on the same day if they're spaced out. Also, if a tour gets canceled, the contact details for that lead disappear from the tour, so you have to go to the property page to find the prospect. These are minor issues, but they do add up when managing multiple properties at once.

“Excellent help!

Pros

Using it is quite intuitive, and there's ample assistance provided if you encounter any challenges with the product.

Cons

Occasionally, the system glitches and clients can't schedule appointments.

“Showdigs Review

Pros

Offering on-demand, 24/7 showings for prospective tenants has been transformative. Most people prefer choosing their own viewing times rather than being told when to visit a property. This flexibility is impossible with traditional scheduling through our field agents, but the self-scheduling feature has been a significant success for our company.

Cons

Chasing down leads who cancel and reschedule appointments can be costly. We've also had instances where agents gave incorrect information to prospective tenants, which can hurt our reputation. Overall, the software is intuitive and has seen major improvements since we first implemented it.

“Life Saver Showings Software!

Pros

I value its versatility and capability.

Cons

I don't like the interface; you can't switch between tour reports and the property easily.

“Love the move out feature

Pros

It's fantastic for handling multiple move-outs at once when we can't be in several places simultaneously.

Cons

The software is generally easy to use. However, toggling through move-out photos can be cumbersome. It would be better if you could click through all the pictures in a larger format without opening and closing new screens.

“Excellent time savee

Pros

It reduces my employees' travel time. On-demand showings help us rent homes quickly.

Cons

We spent about $10,000 in July and August, so it can get expensive, but it's worth it.

“Showdigs is the digs!

Pros

I love everything about it! The procedure is incredibly easy and uncomplicated.

Cons

Nothing negative. They have implemented every suggestion we've made to improve their software.

“We love showdigs.

Pros

It's easy to navigate and user-oriented, with customer support that is highly responsive and professional.

Cons

No complaints. We've used it for 1.5 years, and it has helped our business grow.

“Quality scheduling option

Pros

The ability to show properties at any time, in all areas, is a significant advantage.

Cons

It can be costly if you have high traffic.

“Saves time and easy to use

Pros

It's easy to find and schedule showings, and quick to retrieve information on properties.

Cons

Sometimes, showings are canceled with too little notice.

“It depends

Pros

The on-demand features are excellent, and the platform is user-oriented. Customer service is top-notch and readily available by phone.

Cons

There's a lack of customization and no incentives for the showing agents.

“Valuable Addition

Pros

Extremely easy to use with excellent customer support.

Cons

I wish they had a phone number for directing prospects instead of just an email.

“Awesome Service!

Pros

This service is fantastic. It allows us to show properties faster, getting tenants in as soon as possible, and giving me more time to handle paperwork.

Cons

Occasionally, prospective tenants don't receive a confirmation text when scheduling a showing, but this is rare.

“My thoughts

Pros

I enjoy that it allows you to see everything in real-time, including contact information and cancellations.

Cons

People cancel appointments frequently, often at the last minute. This isn't the app's fault, but the ease of rescheduling or canceling contributes to it. Sometimes the app lags, freezes, or doesn't work properly.

“User friendly

Pros

It's simple to use, meets my needs, and works perfectly for what I require.

Cons

I like all the recent upgrades to the Showdigs software. I can't think of any other improvements needed at the moment. If I do, I'll let you know. Thanks for always listening to your customers.

“Nice Option for when you can't be everywhere

Pros

The convenience of outsourcing showings for a reasonable cost is great. The platform's feedback reporting is also valuable (though I haven't tried outsourcing an inspection yet, but it's tempting).

Cons

Initially, it was a bit tricky to set up and fully integrate with our PM software, but I managed by manually sending a link to schedule after speaking with a prospect. Also, I haven't found a good way to verify the licenses of showing agents.

“Showdigs Improves Marketing in Property Management

Pros

I admire the overall idea behind Showdigs. It's simple for clients to schedule viewings of available rental homes.

Cons

It's a growing process, and whenever there's an issue, the Showdigs team steps in quickly to help. It's not perfect, but I like their efforts to improve.

“Fabulous Service with a Massive Time Save

Pros

Showdigs provides an innovative service that saves property management companies hours of work, offers unmatched convenience for prospective tenants, and creates income opportunities for real estate agents.

Cons

I have no complaints about the product.

“A whole new world was opened

Pros

I love that we no longer need to manually write out every document for tenants or owners. We can use a single format for each type of communication with our clients.

Cons

The only thing I don't like is having to verify my account every 30 days, but it's a minor issue.

“Great Customer Support

Pros

Fast customer support response and easy to use.

Cons

No complaints so far. We've used it for less than a year, but it's been helpful.

“Showings with EASE

Pros

I love the showing reports provided by Showdigs. They offer not only basic information about prospective residents but also feedback on the units and suggestions to improve showings. They address all resident questions, making our next communication steps easier.

Cons

I wish we could schedule occupied units for more than four days a week or three hours at a time.

“Great Service

Pros

The platform is extremely easy to use, and the customer service has been excellent!

Cons

No issues, just wish there were more service areas available.