Total 23 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

17%

3

Stars

13%

2

Stars

4%

1

Stars

4%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

AF

Antonia F.

Real Estate, 1-10 employees

Less than a year

5.0
February 2024

Feature-packed tool

Pros

Onboarding with it was easy and the system is simple to understand and use. It also comes with a wide range of features that really help me deliver a 5-star service.

Cons

This is not really a downside but I just haven't set aside enough time yet to explore and work through all of the features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MC

megan c.

Marketing and Advertising, 11-50 employees

Less than 6 months

3.0
January 2024

all-in-one display

Pros

It's helpful having almost everything displayed in one place which makes things a lot more convenient for us to manage.

Cons

The data doesn't always pull in correctly and VRBO still won't connect to the account. On top of that, several support bot and team interactions felt like they didn't really understand what was being explained. Another frustration is that team members who were granted full access still can't view the entire screen as the owner can and are limited to just the calendar.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

KB

Kayloni B.

Real Estate, 1-10 employees

Less than a year

5.0
January 2024

Amazing features at affordable price

Pros

After digging into dozens of property management platforms, it ended up checking every box that mattered to me. They even have a small business discount for users managing fewer than three properties which makes the pricing much more affordable. Their customer service has been A+ and overall I've been extremely pleased with the experience. I'd definitely recommend it to other vacation rental operators.

Cons

I can't think of any real downside. The only issue has been VRBO being difficult when working with a PMS but that's not something UPLISTING is responsible for.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10