Uplisting

Pros

Only good thing about this software is that it's free for every user. Personally, I don't think rental tool should come with a fee so this tool is exactly what I wanted.

Cons

Getting around the platform wasn't the easiest part. It took some time to figure out where things were and how to move through the tool comfortably.

Pros

When compared with the prices of other tool, the value for money it offers is excellent. The interface is clean and features like security deposits, cleaning, smart locks and client statements are all built right into it so there's no need to rely on extra third-party apps.

Cons

A few things that still feel limited are that there's no way to send invoices, the options for setting up custom notifications are fairly restricted and there isn't a way to integrate multiple companies with different billing methods.

Pros

Using this tool has been a positive experience overall because the platform is user-friendly. Getting everything set up is fairly simple although it is not the simplest system so people who are not very comfortable with computers may struggle a bit. I also felt confident that the data is kept secure and that guests' personal information is handled safely during the checkout and reservation payment process. On top of that, the monthly subscription feels like good value for managing five properties.

Cons

One area that really needs improvement is payment processing especially identity verification. That should be included by default instead of being an extra paid feature. Another disappointing part is the lack of phone support and even with email or chat, getting a prompt response can be hit or miss. Customer service overall leaves a lot of room for improvement. There are also frequent outages and it is frustrating that they often do not even send email updates when those issues happen.