Chris W.
Real Estate, 11-50 employees
Less than a year
“Visual activity tracking”
Pros
A strong point is the visual layout and the way it gives a quick reference for deal activity.
Cons
One issue that comes up fairly often is inconsistent details, like suite numbers, square footage and similar fields, between the deal tracking section and the spaces or stacking plan areas once a lease has been executed. I still see cases where a space is marked vacant even after the deal for that space is already completed. It really feels like the deal execution workflow needs a reconciliation step. Because of that, we end up questioning whether the occupancy/vacancy calculations and the stacking plan are actually up to date. On the reporting side, it would also help if users had more control over what gets included in exports.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Stephanie G.
Commercial Real Estate, 11-50 employees
Less than a year
“Financial entry issues”
Pros
Navigating the software is pretty easy and the customer service team has been helpful whenever needed.
Cons
There seem to be quite a few glitches when entering the financial details of a deal.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Ronald L.
Commercial Real Estate, 1-10 employees
Less than a year
“Easy navigation workspace”
Pros
Getting around this software is probably its biggest advantage. I also appreciated several features, like the daily email updates, the way it showed whether a proposal was more or less profitable and how simple it was to add or remove spaces.
Cons
Honestly, I can't really point to any real downsides. The only thing that comes to mind is more of a suggestion than a complaint, I'd love to see some market research included. For example, it would be helpful to view other leases in my area that are coming up within the next six months or so. That would make it easier to target new tenants with my marketing efforts.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jullieanne C.
Real Estate, 101-500 employees
Less than a year
“very easy”
Pros
Entering new deals and keeping them updated is very easy. Once I give landlords access to view active deals, we can communicate right in the platform about where everything stands and what still needs to happen to keep deals progressing.
Cons
At times, navigation can be a little tricky. It may just be my desktop setup but the formatting occasionally gets mixed up.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Robert M.
Real Estate, 11-50 employees
Less than a year
“Effective communication features”
Pros
The communication tool and the deal matrix are both really useful.
Cons
It took me a little while to get comfortable with it since it wasn't quite simple enough for my taste.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8