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Overview

VTS helps commercial real estate professionals streamline operations by digitizing and connecting their portfolios. While the view customization and adding custom fields can be challenging, its integrated suite of tools provides a unified platform for owners, brokers, and asset managers to improve efficiency and make informed decisions.

VTS Specifications

  • Tenant Management
  • Lease Management
  • Rent Collection
  • Maintenance Requests

VTS Features

Preventive Maintenance

TS enables property teams to be proactive rather than reactive with building upkeep. Users can create schedules for recurring equipment maintenance, ensuring proper care, and minimizing the risk of unexpected breakdowns.

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Access Management

The access management feature provides a centralized platform for controlling access to commercial properties. This includes managing mobile credentials for tenants and staff and providing a tap-and-go experience using Near-Field Communication (NFC) technology.

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VTS AI

VTS AI is an advanced feature that uses artificial intelligence to help teams with their deals, strategies, and portfolios. It is designed to provide proactive, data-driven insights that help identify opportunities and predict tenant demand. This enhances the overall efficiency and effectiveness of the platform.

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Visitor Management

This feature provides a streamlined, secure, and professional way for property teams to handle guests. Tenants can invite visitors through the app or web, and a branded visitor pass with a QR code is generated for easy check-in at a self-serve kiosk.

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Tenant Engagement

The software creates a sense of community and improves tenant satisfaction. It offers tools to create and manage in-app and in-person experiences, such as events, contests, and promotions. It also allows for sophisticated targeting, enabling property managers to send personalized communications and alerts via email, push notifications, and SMS.

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Deal Momentum Tracking

VTS Lease enables teams to maintain a real-time, centralized view of their entire leasing pipeline, allowing users to track deal progress from initial inquiry through to final lease execution. With live updates, stage-based filtering, and portfolio-wide visibility, leasing teams can monitor active negotiations, identify stalled opportunities, and prioritize high-value deals more effectively. This helps organizations improve deal velocity, reduce missed opportunities, and maintain better control over leasing performance across assets.

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Digital Leasing Marketing

VTS Market enables real estate teams to create and distribute high-quality digital marketing materials for available spaces, helping them showcase listings more effectively to prospective tenants. With tools for building property pages, sharing availability, and presenting space details in a visually engaging format, teams can streamline how they bring listings to market. This improves exposure for vacant spaces, enhances tenant engagement, and helps accelerate the leasing process by making properties easier to discover and evaluate.

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Market Intelligence And Leasing Analytics

The feature provides commercial real estate teams with access to real-time market intelligence and leasing analytics to support more informed decision-making. Users can analyze tenant demand, track leasing activity across markets, and benchmark portfolio performance against broader industry trends. By consolidating fragmented market data into a unified view, this feature helps teams identify opportunities, evaluate risk, and make data-driven leasing and investment decisions with greater confidence.

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Pros And Cons of VTS

Pros

  • Users highlight flexible self-paced updates with real-time visibility for the whole team

  • Offers the ability to track deal history and activity, helping teams maintain a clear record of interactions over time

  • Automatic tour notifications near buildings keep leasing activity organized and up to date

Cons

  • New deals don’t appear at the top, requiring users to search the list manually to find recent entries

  • Slow data entry process, especially for large buildings, where spaces must be created before adding tenant details

VTS Reviews

Total 25 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

32%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Share your experience

KG

Kennedy G.

Real Estate, 1-10 employees

Less than a year

5.0
July 2019

“Centralized information hub”

Pros

Having one central database for leasing information across all of our funds has been the biggest benefit for me. Being able to go to a single place and pull whatever details I need for any asset makes my work a lot more efficient.

Cons

My only frustration really is not with the software itself. I just wish some of our partners and leasing agents would keep the information updated more consistently and treat it as more of a priority.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

TF

Trevor F.

Real Estate, 101-500 employees

More than a year

5.0
July 2019

“Fast data entry”

Pros

Entering and updating prospects is very easy for my team so we can keep all of our leasing reports current without much effort. It also cuts down the time we spend preparing for leasing meetings. Since adding prospects is so simple, we make sure to log every inquiry and avoid missing potential tenants.

Cons

Our clients have been telling me the pricing is starting to feel expensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

YB

Yvonne B.

Real Estate, 101-500 employees

More than a year

5.0
July 2019

“feasible interface”

Pros

Accessing and navigating the software is quick and I find the overall layout very simple. The input fields are placed well which makes everything easy to use and I really enjoy working with it.

Cons

Luckily, my real estate owner covers the cost of my access but I've heard other independent agents say the pricing is too expensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

Frequently Asked Questions

Who are the typical users of VTS?

VTS features support professionals in retail, multifamily, industrial, hospitality, and real estate industries.

Does VTS have a mobile app?

Yes, VTS does offer a dedicated mobile app for Android and iOS.

Does VTS offer an API?

Yes, VTS does offer an API.

What language does VTS support?

VTS supports English as its primary language. In addition, the platform offers multi-language support in 14 other languages, including German, French, Portuguese, Spanish, Italian, Dutch, Catalan, Chinese (Hong Kong), Japanese, and Thai.

What level of support does VTS offer?

VTS provides support via a help center and ticketing system.

What other apps does VTS integrate with?

VTS integrates with Mailchimp software, Okta, Stripe, Genetec software, Proxyclick, Safetrust, and Splan software.

What types of VTS pricing plans are available?

VTS pricing may start at $20,000/year. Receive a personalized VTS cost estimate specific to your organization's needs.