Last Updated
Overview
VTS helps commercial real estate professionals streamline operations by digitizing and connecting their portfolios. While the view customization and adding custom fields can be challenging, its integrated suite of tools provides a unified platform for owners, brokers, and asset managers to improve efficiency and make informed decisions.
VTS Specifications
- Tenant Management
- Lease Management
- Rent Collection
- Maintenance Requests
VTS Features
Preventive Maintenance
TS enables property teams to be proactive rather than reactive with building upkeep. Users can create schedules for recurring equipment maintenance, ensuring proper care, and minimizing the risk of unexpected breakdowns.
Access Management
The access management feature provides a centralized platform for controlling access to commercial properties. This includes managing mobile credentials for tenants and staff and providing a tap-and-go experience using Near-Field Communication (NFC) technology.
VTS AI
VTS AI is an advanced feature that uses artificial intelligence to help teams with their deals, strategies, and portfolios. It is designed to provide proactive, data-driven insights that help identify opportunities and predict tenant demand. This enhances the overall efficiency and effectiveness of the platform.
Visitor Management
This feature provides a streamlined, secure, and professional way for property teams to handle guests. Tenants can invite visitors through the app or web, and a branded visitor pass with a QR code is generated for easy check-in at a self-serve kiosk.
Tenant Engagement
The software creates a sense of community and improves tenant satisfaction. It offers tools to create and manage in-app and in-person experiences, such as events, contests, and promotions. It also allows for sophisticated targeting, enabling property managers to send personalized communications and alerts via email, push notifications, and SMS.
Deal Momentum Tracking
VTS Lease enables teams to maintain a real-time, centralized view of their entire leasing pipeline, allowing users to track deal progress from initial inquiry through to final lease execution. With live updates, stage-based filtering, and portfolio-wide visibility, leasing teams can monitor active negotiations, identify stalled opportunities, and prioritize high-value deals more effectively. This helps organizations improve deal velocity, reduce missed opportunities, and maintain better control over leasing performance across assets.
Digital Leasing Marketing
VTS Market enables real estate teams to create and distribute high-quality digital marketing materials for available spaces, helping them showcase listings more effectively to prospective tenants. With tools for building property pages, sharing availability, and presenting space details in a visually engaging format, teams can streamline how they bring listings to market. This improves exposure for vacant spaces, enhances tenant engagement, and helps accelerate the leasing process by making properties easier to discover and evaluate.
Market Intelligence And Leasing Analytics
The feature provides commercial real estate teams with access to real-time market intelligence and leasing analytics to support more informed decision-making. Users can analyze tenant demand, track leasing activity across markets, and benchmark portfolio performance against broader industry trends. By consolidating fragmented market data into a unified view, this feature helps teams identify opportunities, evaluate risk, and make data-driven leasing and investment decisions with greater confidence.
Pros And Cons of VTS
Pros
Users highlight flexible self-paced updates with real-time visibility for the whole team
Offers the ability to track deal history and activity, helping teams maintain a clear record of interactions over time
Automatic tour notifications near buildings keep leasing activity organized and up to date
Cons
New deals don’t appear at the top, requiring users to search the list manually to find recent entries
Slow data entry process, especially for large buildings, where spaces must be created before adding tenant details
VTS Reviews
Total 25 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars32%
3
Stars8%
2
Stars0%
1
Stars0%
Share your experience
Kennedy G.
Real Estate, 1-10 employees
Less than a year
“Centralized information hub”
Pros
Having one central database for leasing information across all of our funds has been the biggest benefit for me. Being able to go to a single place and pull whatever details I need for any asset makes my work a lot more efficient.
Cons
My only frustration really is not with the software itself. I just wish some of our partners and leasing agents would keep the information updated more consistently and treat it as more of a priority.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Trevor F.
Real Estate, 101-500 employees
More than a year
“Fast data entry”
Pros
Entering and updating prospects is very easy for my team so we can keep all of our leasing reports current without much effort. It also cuts down the time we spend preparing for leasing meetings. Since adding prospects is so simple, we make sure to log every inquiry and avoid missing potential tenants.
Cons
Our clients have been telling me the pricing is starting to feel expensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Yvonne B.
Real Estate, 101-500 employees
More than a year
“feasible interface”
Pros
Accessing and navigating the software is quick and I find the overall layout very simple. The input fields are placed well which makes everything easy to use and I really enjoy working with it.
Cons
Luckily, my real estate owner covers the cost of my access but I've heard other independent agents say the pricing is too expensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Frequently Asked Questions
Who are the typical users of VTS?
VTS features support professionals in retail, multifamily, industrial, hospitality, and real estate industries.
Does VTS have a mobile app?
Yes, VTS does offer a dedicated mobile app for Android and iOS.
Does VTS offer an API?
Yes, VTS does offer an API.
What language does VTS support?
VTS supports English as its primary language. In addition, the platform offers multi-language support in 14 other languages, including German, French, Portuguese, Spanish, Italian, Dutch, Catalan, Chinese (Hong Kong), Japanese, and Thai.
What level of support does VTS offer?
VTS provides support via a help center and ticketing system.
What other apps does VTS integrate with?
VTS integrates with Mailchimp software, Okta, Stripe, Genetec software, Proxyclick, Safetrust, and Splan software.
What types of VTS pricing plans are available?
VTS pricing may start at $20,000/year. Receive a personalized VTS cost estimate specific to your organization's needs.