Total 35 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

34%

3

Stars

6%

2

Stars

0%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

S

Shannon

Financial Services, 500+ employees

More than a year

3.0
August 2021

Zillow Rental Manager

Pros

Zillow is excellent for sharing rental properties, including photos, prices, and features.

Cons

There should be stricter requirements for making a listing, as some listings are scams or unclear in their descriptions.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

4

Functionality

6

N

Nick

Consumer Goods, 500+ employees

Less than 6 months

5.0
August 2021

Great loved it

Pros

It provides easy access to the information and items I need when renting a home.

Cons

It lacks housing availability and pictures.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Adrienana

Individual & Family Services, 1-10 employees

4.0
August 2021

Great company

Pros

I value the range of homes available and their outstanding customer support.

Cons

It was a little hard to navigate at first, but I eventually figured it out.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

K

KALIANI

Legal Services, 11-50 employees

More than a year

4.0
August 2021

Helpful

Pros

What I liked was that it kept track of all the details regarding the property.

Cons

There wasn't really anything to dislike about the software.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

More than a year

4.0
June 2021

great site for renters or owners

Pros

Great site for finding houses for sale or rent.

Cons

Sometimes they don't respond quickly enough.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

10

Functionality

8

P

Pauline

Real Estate, 1-10 employees

Less than 6 months

4.0
May 2021

Easy to use

Pros

It's incredibly simple to use. Sending applications to tenants is a breeze, posting listings is easy, and the app is great and straightforward.

Cons

I wish video tours could be uploaded. Sometimes it shows that someone hasn't submitted an application when they have. $9.99 per week is quite high; I wish there were bulk discounts for multiple units. There's a significant delay on recorded calls when tenant leads call.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

Z

Zullay

Design, 1-10 employees

More than a year

5.0
April 2021

Love zillow!

Pros

This product is very easy to navigate. The filters are extremely helpful in finding the right place where you want or need to live.

Cons

I find that many houses listed on this app are pricey rentals. Owners prefer this app because they can charge more for tenants.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

L

Lisa

Real Estate, 1-10 employees

More than a year

5.0
April 2021

Zillow - great tool

Pros

I love the interaction with reaching out to potential renters or buyers. It's very easy to use, update, and integrate into the platform.

Cons

Sometimes the other companies affiliated with Zillow do not update their websites, leaving ads active after properties are no longer available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Y

Yash

Information Technology and Services, 500+ employees

Less than a year

4.0
January 2021

Useful

Pros

The vast number of houses available is impressive. Additionally, the features to narrow down options to match our criteria offer several choices.

Cons

The Zillow interface is not very appealing. They should make something similar to HotPads, or integrate Zillow there, since they own it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A

Aaliyah

Accounting, 51-100 employees

Less than a year

5.0
January 2021

The best apartment app

Pros

I have the app downloaded on my phone right now! I want to move to Arkansas, so I'm preparing for it, and Zillow is the best app for that.

Cons

Everything about Zillow is positive in my opinion.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chandra

Education Management, 1-10 employees

Less than a year

4.0
December 2020

Zillow

Pros

This app is perfect for home searches. You can filter your search by zip code, bedrooms, price, and many other amenities.

Cons

The only thing that needs improvement with the app is the availability of houses. Houses that have been sold or are in the process of being sold may not be updated.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Marcellous

Construction, 51-100 employees

More than a year

3.0
November 2020

Zillow

Pros

I liked the extensive listings it offers to users.

Cons

I would like to see many of the listings before they are sold to submit a bid if needed.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

8

K

Krystal

Human Resources, 1-10 employees

More than a year

5.0
November 2020

Easy to find a home

Pros

Very easy to sort searches and find homes that interest you. Convenient management features for renters and realtors.

Cons

Some searches can become cluttered, and the app can be slow to load. It occasionally logs you out in the middle of a search.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

K

Kiefer

Consumer Services, 1-10 employees

More than a year

4.0
October 2020

Aside from a few nagging problems, Zillow is the place to find a new home

Pros

Very easy to read, simple to navigate, intuitive search, and my absolute favorite: being able to draw a circle on a map to find homes in a specific area.

Cons

There's a glitch where when I look at all the listings and scroll through the results, sometimes it just closes the search, making me start all over again. Since it doesn't show which places I've looked at, I have no idea where to pick up to continue looking.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

K

Kathryn

Broadcast Media, 101-500 employees

More than a year

4.0
October 2020

Round one of the Market with Real Estate

Pros

It shows you what's on the market without having to work with a realtor initially. For my job, I need to stay updated on the real estate market, and this gives me that insight.

Cons

It's hard to find narrowed searches. Not intuitive. For example, I want to look at just rentals, and it doesn't easily filter them.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7