Total 35 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

34%

3

Stars

6%

2

Stars

0%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

A

Alyson

Environmental Services, 1-10 employees

Less than 6 months

5.0
February 2024

Great for rental management

Pros

As a rental manager for houses, I find Zillow incredibly useful for my clients and various situations. The application offers a plethora of options and tools.

Cons

It could be a bit cheaper, but it's definitely worth the cost.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jim

Real Estate, 1-10 employees

More than a year

5.0
November 2023

Great way to rent a rental property

Pros

Listing my rental online is straightforward. I can rearrange pictures, update the listing, and communicate with potential tenants.

Cons

I dislike that they charge each tenant an application fee if that option is enabled.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

4

Functionality

10

J

Jessica

Education Management, 51-100 employees

More than a year

5.0
October 2023

Zillow Rental Manager is a great app!

Pros

I'm impressed by how swiftly I can discover rentals that fit my budget for any desired timeframe. The rental process and communication with owners flow smoothly and efficiently.

Cons

I haven't had any negative experiences using this platform.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

B

Ben

Real Estate, 1-10 employees

More than a year

5.0
June 2023

Maintain your rental listings

Pros

This rental feature allows us to monitor all rentals on a daily basis.

Cons

Training on the software is challenging due to our limited time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

ShaRay

Veterinary, 1-10 employees

Less than a year

5.0
September 2022

Easy & reliable software

Pros

What I like most about Zillow is the ability to track all rental properties in one location.

Cons

There's nothing I can say I dislike about Zillow.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

S

Scott

Real Estate, 1-10 employees

More than a year

4.0
August 2022

Most Expensive Leasing Service I Use

Pros

The majority of my leads originate from this platform.

Cons

I don't pay for other lead sites. Trulia, apts.com, and others are free for property managers.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A

Adrienne

Real Estate, 11-50 employees

Less than 6 months

4.0
August 2022

Zillow Helps In Many ways

Pros

I value the ability to view comparable properties and listings.

Cons

There are some functions I wish this had that I can't find or figure out. I appreciate seeing historical housing prices and think historical rental prices should also be visible. It might encourage more fairness and honesty.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

J

joshua

Industrial Automation, 500+ employees

Less than 6 months

5.0
June 2022

Zillow Rental manager

Pros

After struggling to attract tenants with other software, we switched to this one. Candidates felt more at ease submitting applications to multiple properties, resulting in a significant increase in applicants.

Cons

I would appreciate more customization options for the application provided.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

E

Emma

Individual & Family Services, 51-100 employees

Less than 6 months

5.0
June 2022

Zillow rental manager

Pros

The Zillow rental manager is invaluable for managing apartments and properties for landlords.

Cons

I have no complaints about it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

A

Amine

Higher Education, 101-500 employees

Less than a year

4.0
June 2022

Great place to find housing

Pros

This groundbreaking app offers numerous features that make it easy to find the exact property you're seeking.

Cons

Fewer property managers list their properties on Zillow; you can find more by using other apps.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

M

Merribeth

Real Estate, 1-10 employees

More than a year

5.0
April 2022

Simple To Use

Pros

The software is intuitive. It simplifies tracking expenditures.

Cons

It has so many features that it can be somewhat overwhelming.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

jeannine

Real Estate, 1-10 employees

Less than 6 months

4.0
February 2022

Marketing review

Pros

I love marketing on a large platform like Zillow, which helps us gather inquiries, schedule showings, and generate leads. I also appreciate how Zillow auto-fills information when posting a listing.

Cons

I don't like that Zillow doesn't offer stats for your listings. I also dislike that I can't schedule an ad to be removed. For the marketing package, we post our listings for two weeks, and it would be great to schedule when the ad gets taken down.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

J

Julie

Real Estate, 1-10 employees

Less than a year

5.0
February 2022

Excellent product

Pros

Easy to use, and I love how the tenant applications are organized.

Cons

Too pricey. $10 per property per week is excessive.

Rating Distribution

Ease of use

10

Value for money

2

Customer Support

10

Functionality

2

K

Kevin

Computer Software, 1-10 employees

Less than 6 months

5.0
January 2022

The Only GO-TO for Housing

Pros

This provides extensive details about a property, covering everything anyone needs to know.

Cons

It's a bit complicated initially since it's so feature-packed.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A

Andrew

Real Estate, 51-100 employees

More than a year

5.0
January 2022

Great Product

Pros

Very user-friendly product that makes updating listings easy. It drives a lot of traffic to our properties.

Cons

It would be helpful if listing our properties on StreetEasy was simpler.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

5.0
January 2022

Great software to find prospective tenants

Pros

I like how simple the software is to use and have found great success in finding the most qualified tenants.

Cons

The pricing structure is what I like the least. I think it needs improvement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

W

Wes

Real Estate, 51-100 employees

Less than a year

1.0
January 2022

Zillow Rental Manager

Pros

It advertises on Zillow. That's all.

Cons

No phone support. Even when leaving a review, it forces a response about how the software is used rather than allowing an "other" option with a fill-in-the-blank.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

2

Functionality

2

T

Taylor

Hospital & Health Care, 51-100 employees

5.0
October 2021

Zillow has recent listings

Pros

Contains recent real estate listings, primarily used on a personal level but highly useful in that regard.

Cons

Slow to filter and can be difficult to view separate sections or loads slowly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
August 2021

Amazing DIY Platform for Individual Landlords

Pros

This software makes it incredibly easy for individual landlords to rent out their properties at a fraction of the cost of a realtor. It provides access to the entire Zillow customer base and all the necessary features to rent a property.

Cons

Signing leases is a bit tricky on this platform, but once you get used to the interface, it becomes much easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

T

Tazania

Hospital & Health Care, 500+ employees

More than a year

5.0
August 2021

Love it

Pros

It is very easy to navigate and shows a wide variety of properties based on your preferences, which is very helpful.

Cons

There is nothing I dislike about the software; it allows you to filter to what you want in a home.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

10

S

Shannon

Financial Services, 500+ employees

More than a year

3.0
August 2021

Zillow Rental Manager

Pros

Zillow is excellent for sharing rental properties, including photos, prices, and features.

Cons

There should be stricter requirements for making a listing, as some listings are scams or unclear in their descriptions.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

4

Functionality

6

N

Nick

Consumer Goods, 500+ employees

Less than 6 months

5.0
August 2021

Great loved it

Pros

It provides easy access to the information and items I need when renting a home.

Cons

It lacks housing availability and pictures.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Adrienana

Individual & Family Services, 1-10 employees

4.0
August 2021

Great company

Pros

I value the range of homes available and their outstanding customer support.

Cons

It was a little hard to navigate at first, but I eventually figured it out.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

K

KALIANI

Legal Services, 11-50 employees

More than a year

4.0
August 2021

Helpful

Pros

What I liked was that it kept track of all the details regarding the property.

Cons

There wasn't really anything to dislike about the software.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

More than a year

4.0
June 2021

great site for renters or owners

Pros

Great site for finding houses for sale or rent.

Cons

Sometimes they don't respond quickly enough.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

10

Functionality

8

P

Pauline

Real Estate, 1-10 employees

Less than 6 months

4.0
May 2021

Easy to use

Pros

It's incredibly simple to use. Sending applications to tenants is a breeze, posting listings is easy, and the app is great and straightforward.

Cons

I wish video tours could be uploaded. Sometimes it shows that someone hasn't submitted an application when they have. $9.99 per week is quite high; I wish there were bulk discounts for multiple units. There's a significant delay on recorded calls when tenant leads call.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

Z

Zullay

Design, 1-10 employees

More than a year

5.0
April 2021

Love zillow!

Pros

This product is very easy to navigate. The filters are extremely helpful in finding the right place where you want or need to live.

Cons

I find that many houses listed on this app are pricey rentals. Owners prefer this app because they can charge more for tenants.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

L

Lisa

Real Estate, 1-10 employees

More than a year

5.0
April 2021

Zillow - great tool

Pros

I love the interaction with reaching out to potential renters or buyers. It's very easy to use, update, and integrate into the platform.

Cons

Sometimes the other companies affiliated with Zillow do not update their websites, leaving ads active after properties are no longer available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Y

Yash

Information Technology and Services, 500+ employees

Less than a year

4.0
January 2021

Useful

Pros

The vast number of houses available is impressive. Additionally, the features to narrow down options to match our criteria offer several choices.

Cons

The Zillow interface is not very appealing. They should make something similar to HotPads, or integrate Zillow there, since they own it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A

Aaliyah

Accounting, 51-100 employees

Less than a year

5.0
January 2021

The best apartment app

Pros

I have the app downloaded on my phone right now! I want to move to Arkansas, so I'm preparing for it, and Zillow is the best app for that.

Cons

Everything about Zillow is positive in my opinion.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chandra

Education Management, 1-10 employees

Less than a year

4.0
December 2020

Zillow

Pros

This app is perfect for home searches. You can filter your search by zip code, bedrooms, price, and many other amenities.

Cons

The only thing that needs improvement with the app is the availability of houses. Houses that have been sold or are in the process of being sold may not be updated.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Marcellous

Construction, 51-100 employees

More than a year

3.0
November 2020

Zillow

Pros

I liked the extensive listings it offers to users.

Cons

I would like to see many of the listings before they are sold to submit a bid if needed.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

8

K

Krystal

Human Resources, 1-10 employees

More than a year

5.0
November 2020

Easy to find a home

Pros

Very easy to sort searches and find homes that interest you. Convenient management features for renters and realtors.

Cons

Some searches can become cluttered, and the app can be slow to load. It occasionally logs you out in the middle of a search.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

K

Kiefer

Consumer Services, 1-10 employees

More than a year

4.0
October 2020

Aside from a few nagging problems, Zillow is the place to find a new home

Pros

Very easy to read, simple to navigate, intuitive search, and my absolute favorite: being able to draw a circle on a map to find homes in a specific area.

Cons

There's a glitch where when I look at all the listings and scroll through the results, sometimes it just closes the search, making me start all over again. Since it doesn't show which places I've looked at, I have no idea where to pick up to continue looking.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

K

Kathryn

Broadcast Media, 101-500 employees

More than a year

4.0
October 2020

Round one of the Market with Real Estate

Pros

It shows you what's on the market without having to work with a realtor initially. For my job, I need to stay updated on the real estate market, and this gives me that insight.

Cons

It's hard to find narrowed searches. Not intuitive. For example, I want to look at just rentals, and it doesn't easily filter them.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7