Alyson
Environmental Services, 1-10 employees
Less than 6 months
“Great for rental management
Pros
As a rental manager for houses, I find Zillow incredibly useful for my clients and various situations. The application offers a plethora of options and tools.
Cons
It could be a bit cheaper, but it's definitely worth the cost.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jim
Real Estate, 1-10 employees
More than a year
“Great way to rent a rental property
Pros
Listing my rental online is straightforward. I can rearrange pictures, update the listing, and communicate with potential tenants.
Cons
I dislike that they charge each tenant an application fee if that option is enabled.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
4
Functionality
10
Jessica
Education Management, 51-100 employees
More than a year
“Zillow Rental Manager is a great app!
Pros
I'm impressed by how swiftly I can discover rentals that fit my budget for any desired timeframe. The rental process and communication with owners flow smoothly and efficiently.
Cons
I haven't had any negative experiences using this platform.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Ben
Real Estate, 1-10 employees
More than a year
“Maintain your rental listings
Pros
This rental feature allows us to monitor all rentals on a daily basis.
Cons
Training on the software is challenging due to our limited time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ShaRay
Veterinary, 1-10 employees
Less than a year
“Easy & reliable software
Pros
What I like most about Zillow is the ability to track all rental properties in one location.
Cons
There's nothing I can say I dislike about Zillow.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Scott
Real Estate, 1-10 employees
More than a year
“Most Expensive Leasing Service I Use
Pros
The majority of my leads originate from this platform.
Cons
I don't pay for other lead sites. Trulia, apts.com, and others are free for property managers.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Adrienne
Real Estate, 11-50 employees
Less than 6 months
“Zillow Helps In Many ways
Pros
I value the ability to view comparable properties and listings.
Cons
There are some functions I wish this had that I can't find or figure out. I appreciate seeing historical housing prices and think historical rental prices should also be visible. It might encourage more fairness and honesty.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
joshua
Industrial Automation, 500+ employees
Less than 6 months
“Zillow Rental manager
Pros
After struggling to attract tenants with other software, we switched to this one. Candidates felt more at ease submitting applications to multiple properties, resulting in a significant increase in applicants.
Cons
I would appreciate more customization options for the application provided.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Emma
Individual & Family Services, 51-100 employees
Less than 6 months
“Zillow rental manager
Pros
The Zillow rental manager is invaluable for managing apartments and properties for landlords.
Cons
I have no complaints about it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Amine
Higher Education, 101-500 employees
Less than a year
“Great place to find housing
Pros
This groundbreaking app offers numerous features that make it easy to find the exact property you're seeking.
Cons
Fewer property managers list their properties on Zillow; you can find more by using other apps.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Merribeth
Real Estate, 1-10 employees
More than a year
“Simple To Use
Pros
The software is intuitive. It simplifies tracking expenditures.
Cons
It has so many features that it can be somewhat overwhelming.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
jeannine
Real Estate, 1-10 employees
Less than 6 months
“Marketing review
Pros
I love marketing on a large platform like Zillow, which helps us gather inquiries, schedule showings, and generate leads. I also appreciate how Zillow auto-fills information when posting a listing.
Cons
I don't like that Zillow doesn't offer stats for your listings. I also dislike that I can't schedule an ad to be removed. For the marketing package, we post our listings for two weeks, and it would be great to schedule when the ad gets taken down.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Julie
Real Estate, 1-10 employees
Less than a year
“Excellent product
Pros
Easy to use, and I love how the tenant applications are organized.
Cons
Too pricey. $10 per property per week is excessive.
Rating Distribution
Ease of use
10
Value for money
2
Customer Support
10
Functionality
2
Kevin
Computer Software, 1-10 employees
Less than 6 months
“The Only GO-TO for Housing
Pros
This provides extensive details about a property, covering everything anyone needs to know.
Cons
It's a bit complicated initially since it's so feature-packed.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Andrew
Real Estate, 51-100 employees
More than a year
“Great Product
Pros
Very user-friendly product that makes updating listings easy. It drives a lot of traffic to our properties.
Cons
It would be helpful if listing our properties on StreetEasy was simpler.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
“Great software to find prospective tenants
Pros
I like how simple the software is to use and have found great success in finding the most qualified tenants.
Cons
The pricing structure is what I like the least. I think it needs improvement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Wes
Real Estate, 51-100 employees
Less than a year
“Zillow Rental Manager
Pros
It advertises on Zillow. That's all.
Cons
No phone support. Even when leaving a review, it forces a response about how the software is used rather than allowing an "other" option with a fill-in-the-blank.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
2
Functionality
2
Taylor
Hospital & Health Care, 51-100 employees
“Zillow has recent listings
Pros
Contains recent real estate listings, primarily used on a personal level but highly useful in that regard.
Cons
Slow to filter and can be difficult to view separate sections or loads slowly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 1-10 employees
Less than a year
“Amazing DIY Platform for Individual Landlords
Pros
This software makes it incredibly easy for individual landlords to rent out their properties at a fraction of the cost of a realtor. It provides access to the entire Zillow customer base and all the necessary features to rent a property.
Cons
Signing leases is a bit tricky on this platform, but once you get used to the interface, it becomes much easier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Tazania
Hospital & Health Care, 500+ employees
More than a year
“Love it
Pros
It is very easy to navigate and shows a wide variety of properties based on your preferences, which is very helpful.
Cons
There is nothing I dislike about the software; it allows you to filter to what you want in a home.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
10
Shannon
Financial Services, 500+ employees
More than a year
“Zillow Rental Manager
Pros
Zillow is excellent for sharing rental properties, including photos, prices, and features.
Cons
There should be stricter requirements for making a listing, as some listings are scams or unclear in their descriptions.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
4
Functionality
6
Nick
Consumer Goods, 500+ employees
Less than 6 months
“Great loved it
Pros
It provides easy access to the information and items I need when renting a home.
Cons
It lacks housing availability and pictures.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adrienana
Individual & Family Services, 1-10 employees
“Great company
Pros
I value the range of homes available and their outstanding customer support.
Cons
It was a little hard to navigate at first, but I eventually figured it out.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
KALIANI
Legal Services, 11-50 employees
More than a year
“Helpful
Pros
What I liked was that it kept track of all the details regarding the property.
Cons
There wasn't really anything to dislike about the software.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 1-10 employees
More than a year
“great site for renters or owners
Pros
Great site for finding houses for sale or rent.
Cons
Sometimes they don't respond quickly enough.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
10
Functionality
8
Pauline
Real Estate, 1-10 employees
Less than 6 months
“Easy to use
Pros
It's incredibly simple to use. Sending applications to tenants is a breeze, posting listings is easy, and the app is great and straightforward.
Cons
I wish video tours could be uploaded. Sometimes it shows that someone hasn't submitted an application when they have. $9.99 per week is quite high; I wish there were bulk discounts for multiple units. There's a significant delay on recorded calls when tenant leads call.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Zullay
Design, 1-10 employees
More than a year
“Love zillow!
Pros
This product is very easy to navigate. The filters are extremely helpful in finding the right place where you want or need to live.
Cons
I find that many houses listed on this app are pricey rentals. Owners prefer this app because they can charge more for tenants.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Lisa
Real Estate, 1-10 employees
More than a year
“Zillow - great tool
Pros
I love the interaction with reaching out to potential renters or buyers. It's very easy to use, update, and integrate into the platform.
Cons
Sometimes the other companies affiliated with Zillow do not update their websites, leaving ads active after properties are no longer available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Yash
Information Technology and Services, 500+ employees
Less than a year
“Useful
Pros
The vast number of houses available is impressive. Additionally, the features to narrow down options to match our criteria offer several choices.
Cons
The Zillow interface is not very appealing. They should make something similar to HotPads, or integrate Zillow there, since they own it.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Aaliyah
Accounting, 51-100 employees
Less than a year
“The best apartment app
Pros
I have the app downloaded on my phone right now! I want to move to Arkansas, so I'm preparing for it, and Zillow is the best app for that.
Cons
Everything about Zillow is positive in my opinion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chandra
Education Management, 1-10 employees
Less than a year
“Zillow
Pros
This app is perfect for home searches. You can filter your search by zip code, bedrooms, price, and many other amenities.
Cons
The only thing that needs improvement with the app is the availability of houses. Houses that have been sold or are in the process of being sold may not be updated.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Marcellous
Construction, 51-100 employees
More than a year
“Zillow
Pros
I liked the extensive listings it offers to users.
Cons
I would like to see many of the listings before they are sold to submit a bid if needed.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
8
Krystal
Human Resources, 1-10 employees
More than a year
“Easy to find a home
Pros
Very easy to sort searches and find homes that interest you. Convenient management features for renters and realtors.
Cons
Some searches can become cluttered, and the app can be slow to load. It occasionally logs you out in the middle of a search.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kiefer
Consumer Services, 1-10 employees
More than a year
“Aside from a few nagging problems, Zillow is the place to find a new home
Pros
Very easy to read, simple to navigate, intuitive search, and my absolute favorite: being able to draw a circle on a map to find homes in a specific area.
Cons
There's a glitch where when I look at all the listings and scroll through the results, sometimes it just closes the search, making me start all over again. Since it doesn't show which places I've looked at, I have no idea where to pick up to continue looking.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Kathryn
Broadcast Media, 101-500 employees
More than a year
“Round one of the Market with Real Estate
Pros
It shows you what's on the market without having to work with a realtor initially. For my job, I need to stay updated on the real estate market, and this gives me that insight.
Cons
It's hard to find narrowed searches. Not intuitive. For example, I want to look at just rentals, and it doesn't easily filter them.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
