Last Updated
Key Takeaways
Generated from the text of customer reviews
Zillow Rental Manager - rental tool for independent landlords - covers listing, alongside tenant screening, lease signing, and rent collection. Landlords like the reach and the fact that ACH rent collection doesn't cost anything. The tradeoff is that it doesn't do accounting or maintenance tracking. Recent update includes an AI Assist - an EliseAI chat tool - that answers renter questions and books tours.
Zillow Rental Manager Specifications
- Tenant Management
- Lease Management
- Rent Collection
- Maintenance Request Tracking
What Is Zillow Rental Manager?
Zillow Rental Manager - a rental management platform - can help manage rental properties via property advertising, as well as renter communication, and tenant screening. It also offers lease signing and rent collection. Besides creating rental listings, landlords can add property details and images and also set a monthly rent price before publishing the property to prospective renters. Additionally, Zillow Rental Manager facilitates online rent payments, alongside utilities payments with security deposit collection.
What Is Zillow Rental Manager Best For?
Zillow Rental Manager's defining strength is listing reach. For instance, managers can post a single listing through the platform, which is then syndicated automatically to Trulia and HotPads as well. Independent landlords - with one to three properties - who require maximum tenant exposure are the recommended candidates for this platform.
How Much Does Zillow Rental Manager Cost?
Investment in Zillow Rental Manager starts at $39.99 one-time fee when upgraded to Premium Listings that comes with premium benefits for your listing up to 90 days, while basic rental listing comes for free. Rental Applications and Tenant Screening costs $0 for landlords, but renters have to pay a $35 application fee that covers both the application as well as screening reports.
In addition, the following extra costs are applied:
- Credit Card Payments - 2.95% (charged to the tenant)
- Debit Card Payments - $4.95-$9.95 (charged to the tenant)
Zillow Rental Manager is often described by reviewers as a cost-effective option. The core listing and rental-management tools are free, which is a differentiator for platforms that charge a monthly fee just to begin. However, if a listing requires more exposure than the free tier provides, the paid options to boost it can add up.
Disclaimer: The pricing is subject to change.
Zillow Rental Manager Integrations
Zillow Rental Manager hasn’t disclosed integrations information publicly.
How Does Zillow Rental Manager Work?
Landlords manage a rental through Zillow Rental Manager in roughly this order after logging in:
- Create the listing — property details, photos, and monthly rent — then publish it to prospective renters
- Field inquiries and communicate directly with prospective tenants inside Rental Manager
- Open applications on the listing, or send a private application invitation to a specific renter
- Review the application alongside screening results. This includes credit, background, eviction history, and income verification
- Set up the lease by starting a new agreement (or upload an existing one), and add digital fields, before routing it for electronic signature
- Invite the tenant to pay rent, utilities, or the security deposit online via ACH, credit, or debit
- Track payment history and pull lease documents from Rental Manager as needed
Who Is Zillow Rental Manager For?
The platform suits the needs of several industries and sectors, including:
- Hospitality
- Real estate
- Healthcare
- Food and beverage
- Project management
Zillow Rental Manager Use Cases
We analyzed the software capabilities as well as its reviews and found numerous scenarios where it fits well:
Independent Landlords That Are Listing A Rental For The First Time
First-time landlords typically don't know where to start. They are faced with a long process of writing the listing that reaches renters, before screening applicants, and drafting a lease, followed by the somewhat overwhelming process of figuring out how to collect rent. Zillow Rental Manager can help. Its Rent Zestimate gives a starting rent estimate before the listing goes live, though landlords should treat it as a reference point because local comps still matter.
Landlords Who Need Renter Exposure Without Paying For Ads
A listing posted on a single site only reaches that site's audience. Zillow Rental Manager syndicates one listing to Zillow, Trulia, and HotPads automatically with no separate posting or login per site involved. Landlords that struggle with low advertising budget can especially benefit from this Zillow Rental Manager feature.
Landlords That Want Applicants To Cover Screening Costs
If landlords want credit, background and eviction reports but don’t want to pay per-application screening costs, Zillow has a solution: Applicants pay the $35 screening fee, and when it’s done, the report goes into the landlord’s account. For 30 days, applicants can share the same report with other participating Zillow listings. This can reduce repeat requests for renters applying to multiple places.
Landlords That Are Moving Past Check/Cash Rent Collection
Collection of rent through different means (check or cash) essentially leads to numerous errors, ranging from lost payments to no real record-keeping. This is where Zillow Rental Manager can help. Its ACH rent collection includes auto-pay setup and payment history, and the best part: it’s free. In addition, its Fast Payments option can quickly transfer funds to a landlord's account.
Is Zillow Rental Manager Right For You?
Are you an independent landlord – with one to a few properties - and need to conduct the entire rental process but don’t want to pay a hefty monthly subscription? If that’s the case, then Zillow Rental Manager is worth evaluating. Rental operations that rely on advertising vacancies, as well as applications review alongside rent collection, can benefit from it. Some features - accounting, maintenance management, or multi-property portfolio reporting - are outside of its primary purview, it is less appropriate for managers that need them.
Still not sure about Zillow Rental Manager? Contact our support team at (661) 384-7070 for further guidance.
Zillow Rental Manager Features
Lease Tracking
Zillow Rental Manager covers the lease lifecycle end to end. This means that landlords can upload, edit, sign, and store agreements in one place. The Manage Tenants dashboard keeps active leases visible besides flagging changes worth noticing. One example is: an expiration coming up. Instead of starting from scratch when it comes time to renew or relist, the same lease paperwork can be utilized.
Tenant Tracking
A Manage Tenants dashboard gives landlords a working view of who's renting, alongside which lease applies, and where payments stand. Lease details and payment status are both visible from the same screen. This way, checking on a tenant doesn't mean digging through separate records.
Communication Management
Rental inquiries stay inside the platform. Landlords message interested renters directly during the search process. On the payment side, the system sends its own notifications, including reminders when rent is coming due.
Rent Collection
This is where the product is strongest. Rent can be collected online - by bank transfer, debit, or even credit card - with recurring payments set up once and payment status visible. The same system manages one-time fees like utilities or a security deposit, while reminders are sent out automatically.
AI-Assisted Leasing Communication
Zillow's automated leasing assistant, AI Assist, was developed in collaboration with EliseAI. In order to prevent landlords from being the first to respond to every message, it manages tenant questions on qualified ads. From the Rental Manager dashboard, landlords can disable it if they would prefer to answer questions on their own.
Pros And Cons of Zillow Rental Manager
Pros
Helps find suitable homes more quickly
Offers a wide variety of rental options
Simplifies the overall rental process
Cons
Urban properties may lack modern amenities
Lacks automatic replies for rental inquiries
Zillow Rental Manager Reviews
Total 35 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars57%
4
Stars34%
3
Stars6%
2
Stars0%
1
Stars3%
Share your experience
Alyson
Environmental Services, 1-10 employees
Less than 6 months
“Great for rental management”
Pros
As a rental manager for houses, I find Zillow incredibly useful for my clients and various situations. The application offers a plethora of options and tools.
Cons
It could be a bit cheaper, but it's definitely worth the cost.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jim
Real Estate, 1-10 employees
More than a year
“Great way to rent a rental property”
Pros
Listing my rental online is straightforward. I can rearrange pictures, update the listing, and communicate with potential tenants.
Cons
I dislike that they charge each tenant an application fee if that option is enabled.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
4
Functionality
10
Jessica
Education, 51-100 employees
More than a year
“Zillow Rental Manager is a great app!”
Pros
I'm impressed by how swiftly I can discover rentals that fit my budget for any desired timeframe. The rental process and communication with owners flow smoothly and efficiently.
Cons
I haven't had any negative experiences using this platform.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Frequently Asked Questions
How much does Zillow Rental Manager cost?
Zillow Rental Manager pricing starts at $39.99 as a one-time fee for a Premium Listing, which provides premium benefits for up to 90 days. Basic Rental Listings are available for free. Get in touch with us to get a personalized Zillow Rental Manager cost estimate.
Who are the typical users of Zillow Rental Manager?
Typical users include hospitality, real estate, healthcare, food and beverage, and project management.
What languages does Zillow Rental Manager support?
The software is primarily offered in English language.
Does Zillow Rental Manager have a mobile app?
Yes. Zillow Rental Manager has a free mobile app for iOS and Android.
Does Zillow Rental Manager offer an API?
The vendor offers API access.
What other apps does Zillow Rental Manager integrate with?
Zillow Rental Manager hasn’t disclosed integrations information publicly.
What level of support does Zillow Rental Manager offer?
Standard users can access Zillow's support resources, while Premium listings include priority support.



