Total 4 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Carolina

Restaurants, 1-10 employees

Less than a year

5.0
October 2023

Helps me manage my business like a pro

Pros

What stands out most to me about Dessert POS is how it has made all the processes in my restaurant more efficient from taking orders to processing payments. Also it has given me better control over my sales thanks to the detailed reports it generates and the best part is I can access them in real-time from any device. I have no regrets about choosing it. It has made me feel like a pro at running my business. The system and its hardware are super easy to use. My employees got the hang of it in less than a week and they are obviously happy because it makes their work a lot easier.

Cons

To be honest I am really happy but if I had to change one thing, it would be to improve the system's speed a little bit.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C

Christopher

Restaurants, 11-50 employees

Less than a year

5.0
February 2022

Simply awesome!

Pros

Dessert POS has been excellent in every aspect from sales to installation to support. I highly recommend it for any bar or restaurant. I could not be more satisfied.

Cons

We have had a few minor issues but other than that, our experience has been amazing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ana

Restaurants, 11-50 employees

More than a year

5.0
February 2022

Top-notch cloud-based tool

Pros

It is really user friendly, the transition from my old POS was smooth and the support is great. Plus they are always improving by listening to customer feedback! I have been using it for the last two years and it's honestly been the best decision I made.

Cons

At times customer service takes a while to fix my problem but they do get it done in the end.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

J

Joseph

Restaurants, 1-10 employees

More than a year

5.0
November 2020

Helps me stay organized

Pros

One thing I love the most about it is how practical it is. My employees pick it up quickly and it is a lifesaver since it lets me automatically set up Happy Hour at my restaurant.

Cons

Every system has its issues and honestly there is nothing too serious I would like to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10