Aravenda Consignment Software Reviews

“Excellent customer support”

Pros

Getting our consignment program up and running would have been much harder without it and it has been a key part of running the shop overall. It made payout tracking incredibly simple and the customer support has honestly been on another level compared to any other SaaS product I've used. The team was always quick to reply and gladly jumped on a call whenever we needed help. Even better, they really listened to feature requests, updates and bug fixes and a lot of those changes were implemented almost immediately. I truly have nothing but positive things to say about the people behind Aravenda.

Cons

The interface could feel more modern and I'd still love to see a few additional bulk editing options but the team is continuously improving the product.

“Simple to use”

Pros

The software really delivers on features, it's simple to use and the updates happen very quickly.

Cons

Everything worked without any issues and felt very simple to navigate. I'd definitely recommend it.

“fantastic for consignment shops”

Pros

Starting out as a new business, we needed the simplest way to manage our consignment store and finding this software was a huge win. We had already tested a few other Shopify apps and none of them came close to the level of functionality Aravenda offers. From entering products to printing barcodes, it takes under a minute per item which is incredibly important when you're trying to keep a business running efficiently.

Cons

Getting the barcodes set up on our Mac was probably the hardest part but their support team was extremely responsive and jumped on meetings anytime I needed support. One issue we have noticed is that when a product gets returned, it does not always go back into the system automatically so we have to restock it by hand. Another problem we ran into was with capitalized email addresses in Aravenda. When that information transfers to Shopify, the email does not match because Shopify treats it as lowercase.

“Packed with useful features”

Pros

When I compared this consignment software with a few other options, this one was much easier to understand and offered a lot more features than the competitors. It includes features like customizing your brand colors, tracking inventory aging, setting disbursement ratios, adding surcharges and more. It also connects smoothly with Shopify and I'm able to handle both in-store and online sales. Most of my work happens on my computer but I really appreciate being able to use the app on my phone as well.

Cons

Only issue we have faced so far that even after saving the work we still have to click on the "close" on a pop-up

“powerful retail management tools”

Pros

The software has been simple to work with and comes with a lot of useful features. Retail Inventory Management, Purchase Order Management, eCommerce Management and Sales Reports all help us manage and organize our data really well.

Cons

I haven't run into any actual problems while using the tool but I do feel it is a little more expensive compared to some other software options.

“Offers amazing features”

Pros

It is simple to work with and helps a lot when it comes to managing inventory and sales. It includes a powerful set of features such as Retail Inventory Management, Sales Reports, Purchase Order Management, Order Management and more.

Cons

The only limitation I noticed was that the reporting options are somewhat restricted depending on what you need. Aside from that, I haven't run into any problems with the software.

“good but could be better”

Pros

Only thing that deserves 4 stars is their user interface layout because most sections are easy and simple to find.

Cons

Getting the data uploaded was a real challenge. We had around 17,000 products to integrate and we were told the process would be quick and accurate but that did not happen. A lot of our store-owned items are set up incorrectly, showing that they are supposed to "pay" 50% which throws off our sales reports. Because of that, I am now creating a local program to download the full inventory every week so I can produce an accurate financial report. It took 2 months to get our data uploaded and corrected and I still have 3 pages of customer information that did not transfer properly and need to be fixed. We were also told that consignors would be able to receive their payments through PayPal whenever they wanted. In reality, we have to issue "gift cards" to consignors before they can collect their earnings through PayPal. We have not even started using that part yet because we are worried it is going to take a lot of time.

“Simple layout and helpful support”

Pros

Interface is really simple to get around even for those of us who are not very tech-savvy. Whenever I have a question about the software they responds quickly and never make me feel embarrassed about not knowing much about technology.

Cons

The option to upload multiple pictures at once is still missing but it is only a small inconvenience and the software still works perfectly well without it. I would also appreciate being able to print labels from my Mac.

“Organized product listing”

Pros

The organized product listing on this tool stood out to me. Creating and printing barcodes is also very simple.

Cons

One challenge has been how the software works with our printers-we use Zebra. Although I believe the difficulty comes more from the Zebra product itself than from this tool.

“User friendly consignment companion”

Pros

Running my online consignment shop with them has been very easy because the system is user friendly and simple to work with. Another big plus is the friendly staff, who are always available whenever I need help.

Cons

I really have not come across anything wrong with this software.

“Best move for my shop”

Pros

Choosing this for my business was honestly one of the smartest decisions I've made and I just wish I had come across it sooner. The integration feels effortless on my end even though their team clearly put in a huge amount of work behind the scenes to make that happen. I'm also really happy with the payout tools, how easy the system is to move around in and the consignor and product management pages. The list honestly keeps going. It really feels like they've thought of everything a consignment store would need which makes day-to-day operations much easier and lets us focus on selling.

Cons

A small difficulty came up because I'm based in Canada so getting a few features integrated the way I needed was a bit tricky at first. That said their IT team handled it incredibly well and completely sorted it out. They guided me through every step and made sure everything was working properly.