Total 13 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

31%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

L

Latisha

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
February 2025

Clients love how simple it is

Pros

One thing I like the most is how easy it was to set up and start using.

Cons

I am quite new to using it so I do not know much when it comes to cons but so far it has been okay.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Laurie

Medical Devices, 1-10 employees

More than a year

4.0
December 2024

works well

Pros

We chose Authorize.net because it integrates well with our tracking and invoicing software Frontline.

Cons

When we switched away from it, it did not have the option to integrate a payment link with the invoice in Frontline. Also it took longer to receive our payments from it compared to our new provider.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

6

I

Idaliz

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
November 2024

Very user-friendly

Pros

It is very easy to use and flexible with our CRM and online banking system. Everything is connected well without any issues.

Cons

We have a main portal but admin access is limited. If you lose access to the main profile remember it can make things difficult.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Adeel

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0
November 2024

Never let us down

Pros

The integration was smooth and easy and they provided us all the documentation for direct web integration.

Cons

authorize.net developer documentation around the API was not very detailed so I had to refer to other online sources.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Carleton

Retail, 1-10 employees

Less than a year

5.0
November 2024

Consistently performs well

Pros

It is basically a 100% trust symbol and I know it will work every time while keeping my transactions safe.

Cons

What I do not like is that when I need a secret key, a security token and a few other things it just feels excessive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ashfak

Accounting, 500+ employees

Less than a year

5.0
October 2024

I love it

Pros

I love its powerful security features, user-friendly interface and plenty of integration options. Also it supports various payment methods and recurring billing which is why it is so popular with businesses of all sizes.

Cons

The pricing structure is something I do not like as it is a little high compared to some competitors especially for small businesses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Joseph

Computer and Network Security, 1-10 employees

Less than a year

5.0
October 2024

Affordable solution

Pros

They have the lowest processing rates I could find and they integrate with almost all web publishing platforms. Their WooCommerce integration is also seamless.

Cons

There is nothing that I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Vanessa

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0
September 2024

Highly recommend this tool

Pros

I get instant payment information which is great. Also payments are either accepted or declined without requiring me to spend time processing each one.

Cons

The login process is awful. I have to make sure my email is ready to receive a code every time I sign in. I get why they do it but it can be a hassle.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Adam

Leisure, Travel and Tourism, 51-100 employees

More than a year

5.0
September 2024

Simple and effective

Pros

Authorize.net is easy to use and understand.

Cons

We have had issues with chargebacks using it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

F

Fernando

Media Production, 1-10 employees

Less than a year

4.0
August 2024

Great option for companies of all sizes

Pros

It is an excellent platform for processing credit card and ACH payments online.

Cons

It has not changed much since it was first launched so I feel like it could really benefit from some new features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

S

Shannon

Wholesale, 11-50 employees

More than a year

4.0
July 2024

Fits business-to-business needs well

Pros

Not only is it secure for both me and my customers but it is also easy to set up and use with low fees. And they have got over 25 years of experience in the payment gateway services industry.

Cons

Some features do not work properly due to the high level of security, even when they are set up correctly.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

8

Functionality

8

E

Eddy

Automotive, 500+ employees

More than a year

4.0
June 2024

Works, but nothing special

Pros

One thing I like is that it has an option to process payments via card.

Cons

We have to enter everything manually as there is no option for the customer to input it themselves via phone, which increases the risk for the customer.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

L

Lori

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
June 2024

Really impressed with it

Pros

It is really easy to navigate and check out all the payments made. Also I find it quite usedul for easy to refund or cancel a payment.

Cons

I have not found anything I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10