Megan D.
Marketing, 500+ employees
“great support”
Pros
It helps me stay on top of everything by flagging when assets or reports are due which keeps important deadlines from slipping through the cracks. I can see what needs my attention instead of having to remember every upcoming deadline myself. Whenever I needed something handled or had a question the team has been fantastic and very responsive even with the time zone difference between us. Having a responsive team truly makes a big difference.
Cons
There are times when the site gets a little glitchy but it gets fixed quickly because they're constantly working on it. From what I've noticed it usually seems to happen when updates are being rolled out. It's not a constant issue though.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Daniel B.
Marketing, 500+ employees
“Smooth rollout thanks to a supportive team”
Pros
The team was incredibly supportive and helped us everything go through without any issues. Having that support throughout the rollout made the process much easier for me because I wasn't left trying to figure things out on my own. The team was there when needed and helped make the overall rollout feel well managed.
Cons
Honestly there haven't been any negative experiences to mention.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9