Current RMS Reviews

“multi-store scheduling gets messy”

Pros

Pretty simple to use in most areas.

Cons

Scheduling and resource planning become very cluttered when handling multiple stores. When we share feedback with the support team it doesn't really feel like it makes a difference since the advice is usually unhelpful.

“Covers most needs but the inventory module is rudimentary”

Pros

Bringing new hires onto the software is simple thanks to the online support tutorials. The software also covers a strong range of functionality for what we need and handles almost everything required to run our business. The cloud-based setup is very convenient. We also like being able to customize our documents inside the software itself. The thing about Current is that new features and improvements are being rolled out consistently so you know they're dedicated to improving.

Cons

For us the biggest frustration is the inventory checking module. It functions okay but it feels very basic.During our annual inventory counts, it regularly causes issues and we often have to rely on other tools like spreadsheets and documents just to properly track where we are in the process. The layout of the inventory module makes it hard to check the status of a specific item while an inventory count is in progress. Another limitation is reporting. While you can create custom fields and lists of values there's no way to properly report on them. We ended up hiring an outside developer to build a tool through the API so we could get the full functionality our business needed. In my view the software would be close to perfect if it offered a stronger inventory checking module and proper custom reporting.

“great customer service”

Pros

Current has a clean, modern design with user-friendly interfaces and features that make it simple to track, rent and sell equipment. Customer support is fast and always pleasant to work with. I can't imagine how we managed the business before this.

Cons

It has only a couple of minor issues and they're so small that nothing specific even comes to mind.

“beginner friendly”

Pros

I'm fairly new to this but even for a newbie this has been easy to understand and use. There's plenty of guidance and useful information available so there's no confusion about what to do.

Cons

I haven't come across anything I dislike yet.

“Remote access is great, customization options aren't”

Pros

Being able to work from any device no matter where I am has been an advantage. It lets me manage my rental business remotely and that has made day-to-day operations much more manageable than they used to be.

Cons

It's frustrating that customizing forms seems to require a lot of coding knowledge and that inventory items can't be assigned a permanent subrental status. Even creating packages is more complicated than it should be.

“Free trial and helpful resources”

Pros

Having a 30-day trial made it possible to properly test the software before deciding to commit. The pricing also covers YouTube tutorials and live Zoom sessions which adds a lot of value in my opinion. The support team provided import templates that helped me upload my equipment without much hassle. I also appreciate not being tied into any contracts. Also, being able to access the system on mobile while I'm out on the road is quite convenient.

Cons

There have been a few occasions where support didn't initially give me the response I was hoping for but if I escalated it to the senior team members they were very knowledgeable and willing to help.