Current RMS Reviews

“barely accessible”

Pros

On the rare occasions that I'm able to access it, it works okay.

Cons

My single biggest frustration by far is the login issue. There are entire stretches of time when I genuinely can't sign in at all and I've even ended up locked out for hours on end. It's terrible.

“Built for typical rental operations, not specialized ones”

Pros

This works really well as an all-in-one, easy to use option for a small to mid-sized rental business with fairly basic feature needs. The support team is quick to respond to us and the documentation is thorough. It connects well with other tools through both built-in integrations and the API. Having those pieces together makes it a practical option for businesses that don't need highly specialized rental functionality.

Cons

It's best suited to standard rental workflows so I can see it feeling restrictive if more advanced or specialized workflows are needed. For a business with requirements outside those typical rental processes the available functionality may not be flexible enough to cover everything.

“Clearly made with event businesses in mind”

Pros

It feels like this was created by people who genuinely understand the industry and it's day-to-day pressures. We can't go a day without it.

Cons

I honestly have no complaints at all.

“plenty of customization options”

Pros

The system stands out to us for how customizable it is. On top of that the interface is clear and easy to navigate so we're quite happy.

Cons

Can't think of anything negative to say about it.

“simple to figure out”

Pros

Figuring it out was quick and easy. I also think that the support team is incredibly involved and helpful.

Cons

No problems whatsoever

“efficient integrations”

Pros

Everything about the software feels clear, organized and thoughtfully designed so it's very user friendly. The customer service has been really impressive as well. There are usually new features and updates so Current is committed to getting better. Specifically, asset management is one of the key features we rely on. They also have QuickBooks and TeamTrack integrations and those have been excellent for building efficient workflows.

Cons

We had no problems with it.

“Reasonably priced compared to others”

Pros

I find the licensing to be fairer compared with other products on the market.

Cons

No issues.

“Covers everything an AV rental business needs”

Pros

It's rare to come across rental software for AV companies that actually covers what we need but this one really does. It handles everything for us from inventory and bookings to invoicing.

Cons

Honestly nothing.

“finally found the right rental tool”

Pros

After searching for years for an inventory rental tool this was such a welcome find. It was different from what I was used to but the team at Current gave me tons of support and answered every question I had.

Cons

Can't really think of something I didn't like about Current or their team.

“support replies fast”

Pros

One of the best parts of using this for me has been the support. The team replies quickly whenever something comes up and consistently helps us resolve any issues we run into.

Cons

There is not one thing I'd change

“easy to use, responsive customer care reps”

Pros

Whenever I'm unsure how to do something I reach out to Current through the online chat and get a reply almost immediately. Other rental software I've used over the years didn't offer that kind of support.

Cons

No faults to note

“Reliable system”

Pros

Their support team is quite quick to respond whenever help is needed.

Cons

There were no glitches or bugs, everything worked perfectly.

“keeps tabs on assets in real time”

Pros

This has been really helpful for keeping track of where our assets are and checking their availability at any given time.

Cons

Nothing to dislike about it.

“QuickBooks integration keeps data synced”

Pros

I like that I can customize the system to fit the way our company works. We originally used it mainly for inventory management but now we're gradually connecting it with QuickBooks too. We use the plugin to sync our data between two systems.

Cons

A problem-free experience.

“information right at your fingertips”

Pros

Everything is laid out in a clear, user-friendly way so it's easy to stay organized. The moment you need to look something up, it's right there.

Cons

There aren't any shortcomings to mention to be honest.

“relies on good third-party connections”

Pros

Works really well for rental businesses like ours. I really appreciate that they rely on strong connection partners instead of trying to build every single feature themselves.

Cons

No downsides at all.

“One system for the whole rental process”

Pros

CRMS aims to bring every part of rental management together in a single system and in my opinion it does so quite efficiently.

Cons

I don't have any complaints so far.

“Keeps bookings and quotes organized”

Pros

It does a really good job of keeping track of our upcoming bookings, quotes and all the equipment that's booked out.

Cons

Only issue we run into from time to time is getting quotes through to heavily firewalled companies like hospitals etc.

“full crew access gets pricey”

Pros

I like having everything in one platform. It makes a big difference for viewing rentals, managing equipment and staying connected with clients. The connection with other apps (especially QuickBooks) adds a lot of value as well.

Cons

The biggest downside is the cost of providing user access to our full crew just for the scheduling feature. I also find setting the dates for each event to be slow. Since most of our events happen on the same day having to manually adjust the delivery date, charging start date, charging end date and pickup date every single time gets pretty tiring.

“weak crew scheduling”

Pros

The inventory and rental management side of Current is good.

Cons

Crew scheduling still needs a lot of work in my opinion. Extracting all the information that's been entered also needs major improvement.