Delivety

What Is Delivety?

Delivety is a restaurant delivery management platform that helps businesses handle online orders, delivery operations, and customer interactions from one system. It combines tools for online ordering, POS, kitchen display, menu management, courier management, route optimization, and reporting. The platform also supports branded ordering websites, allowing restaurants to manage direct orders without relying solely on third-party marketplaces. Its delivery tools help businesses assign orders to couriers, monitor driver locations, and track delivery status, while its analytics provide insights into sales and operational performance. Its Menu Builder also lets restaurants manage dish prices, photos, descriptions, sizes, modifiers, and API IDs to keep their menus accurate and up to date.

What Is Delivety Best For?

Delivety stands out for its Route Optimization Extension, which helps restaurants manage high order volumes and get deliveries to customers on time. The system automatically generates optimal delivery routes based on delivery times, distances, traffic conditions, and congestion. It also adjusts routes in real time for last-minute orders, cancellations, and traffic incidents, helping restaurants respond to changing delivery conditions.

How Much Does Delivety Cost?

Delivety pricing starts at $9/month for the Standard plan. This plan includes 1000 orders per month, one branded website, courier webapp, operator dashboard, recipe editor, and data export features. Further pricing tiers of the software are as follows:

• Basic Plan: Free
• Pro Plan: $49/month
• Ultra Plan: $99/month

A free trial for 7-days is also available. In addition to the base subscription costs, organizations should account for the following potential expenses:

• Implementation: $2,000–$10,000 (initial account setup, operational configuration, and multi-location deployment)
• Data Migration: $1,500–$7,500 (importing menu, recipe, customer, order, and operational data from existing systems)
• Training And Onboarding: $1,000–$5,000 (staff training for POS, KDS, courier, logistics, and administration)
• Integrations: $2,500–$15,000 (connecting POS, ERP, CRM, payment, website, and other systems through API integrations)
• Customization And Configuration: $2,000–$12,000 (configuring brands, locations, kitchens, menus, delivery rules, and operational workflows)
• Premium Support: $500–$2,500/month (enhanced technical assistance, troubleshooting, and operational support)
• Delivery Zones: From $19/month (optional delivery-zone management capability)
• Route Optimization: From $29/month (optional route planning and optimization extension)

Disclaimer: The pricing is subject to change.

Delivety Integrations

Delivety supports integrations with various payment platforms, including:

• PayPal Software
• Stripe

How Does Delivety Work?

Follow the steps outlined below to get started with the software:

• Log in to the Delivety account to access the platform and its operational dashboards
• Configure brands, locations, kitchens, and other restaurant settings for daily operations
• Create menus and recipes by adding dishes, prices, modifiers, and preparation details
• Receive customer orders through the online ordering website and connected ordering channels
• Manage incoming orders through the POS and assign them to the appropriate kitchen for preparation
• Prepare orders through the Kitchen Display System and track their progress through the kitchen
• Dispatch completed orders by assigning couriers and managing delivery routes
• Review orders, transactions, and delivery performance through reports and analytics

Who Is Delivety For?

The platform is designed to support a range of restaurant and food-service businesses, including:

• Restaurants
• Quick-service restaurants (QSRs)
• Cloud kitchens
• Virtual restaurants
• Food delivery businesses
• Catering businesses
• Multi-location restaurants

Delivety Use Cases

Based on our analysis of user feedback and Delivety features, we have identified the following key scenarios where it is a good fit:

Restaurant Operators Relying On Third-Party Platforms Lack A Branded Ordering Channel

Restaurant operators that depend on third-party platforms may have limited control over how customers place orders under their own brand. Delivety addresses this gap through its white-label food delivery platform which lets restaurants launch a branded ordering service on their own domain. The platform connects this ordering experience with tools such as the POS, Kitchen Display System, Assembly Dashboard, Courier WebApp, and Logistics Dashboard. This setup allows restaurant operators to manage customer orders across ordering, kitchen preparation, assembly, and delivery from a single platform.

Cloud Kitchen Operators Face Multi-Kitchen Order Challenges

Cloud kitchen operators serving customers from multiple locations can face difficulty deciding where each order should be prepared. Delivety supports multiple kitchens and automatically distributes dishes across cooking stations based on the customer’s location. Orders can be sent to the kitchen closest to the customer so dishes are prepared at the right location and at the right time. The platform then helps operators manage orders and prepare them for delivery using its Operator Dashboard and Orders Assembly Dashboard.

Restaurant Teams Face Order Accuracy And Routing Issues

Restaurant operators managing multiple deliveries can face issues such as couriers picking up incorrect orders or delivering incomplete items. Delivety’s Courier Web App requires couriers to scan QR codes on order bags before leaving, which helps verify that each order is complete and assigned correctly. Couriers can also access customer order and payment details, while operators can update order information in real time. Route optimization then helps dispatchers plan deliveries based on current traffic conditions and adjust routes when circumstances change. This helps restaurants reduce delivery errors and delays while keeping courier operations organized.

Food Businesses Struggle To Keep Online Menus Updated

Food businesses that regularly change prices, dish sizes, or extras can spend significant time updating menu information across their ordering channels. Delivety’s Menu Builder lets teams manage dish details such as prices, photos, descriptions, modifiers, and sizes from one place. Changes made to a dish can automatically appear across connected websites, so customers see the latest menu information. Teams can also manage menus across multiple websites without creating separate menu entries for each site. This helps food businesses maintain accurate online menus while reducing the effort required to update them.

Is Delivety Right For You?

If you are a restaurant, cloud kitchen, or food delivery business managing orders across multiple channels, Delivety may be a good fit for handling online ordering, kitchen operations, order management, and deliveries. Its Courier Web App supports order verification and delivery management, while route optimization helps dispatchers adjust delivery routes based on changing conditions. The platform also supports integration through its API and can connect with existing websites, POS systems, CRM platforms, and ERP systems.

The software includes security measures designed to protect its infrastructure, user access, and business data. Delivety hosts its servers on Amazon AWS using EC2 and RDS auto-scaling with Elastic Load Balancing across multiple availability zones. This infrastructure supports a stated 99.99% service availability SLA. Its two-level PIN system helps authenticate company and individual users while supporting different access levels and protection against brute-force attacks. The platform also restricts access to customer and sales data exports, while its API uses HTTPS for webhook requests to protect data during transmission.

Still not sure if Delivety is right for you? Contact us at (661) 384-7070 and we will help you make the right choice.