Epos Now Reviews

“Positive overall experience”

Pros

In my opinion everything has been good.

Cons

Nothing to complain about.

“quick and easy setup”

Pros

Getting started with it is quick and simple and just about anyone can use it without much effort. I genuinely enjoy using it and often recommend it to my friends as well.

Cons

A few cards still aren't accepted so it would be better to have more payment options added. American Express, for example, is not supported. Other than that, everything works well.

“Great support for beginners”

Pros

Coming from very little POS experience, strong customer support mattered a lot to me and they were there whenever I needed guidance. Getting everything set up was easy and it has really improved how I track sales. I can also quickly see which products are selling the most which has been very useful.

Cons

I'm still figuring out the system and learning everything it can do. The only real drawback I can point to is that I use iMenu for all of my streaming and it doesn't work with this POS.

“Prompt and helpful service”

Pros

Really helpful overall with prompt service whenever needed. I'd gladly recommend it to everyone because it has been very good.

Cons

Quite a few times, the system hangs in the middle of service and sometimes it doesn't pick up the signal properly.

“affordable business reporting tool”

Pros

It's been a really good fit for what we need especially for the price. On the rare occasions I've had to call for assistance, the customer support has been excellent. The reporting tools are genuinely helpful for managing my business and the system also helps reduce billing mistakes.

Cons

The only real challenge was during the initial menu setup since it took me a bit of time to adjust to how the program is structured. That said it was probably more about me learning the workflow than an issue with the software itself.

“Great competent service”

Pros

They respond quickly and resolve issues efficiently in a professional manner.

Cons

The fees are structured as a percentage of sales, which I find to be fair overall. However, the situation becomes complicated when it comes to guarantees.