Floral Frog Reviews

“essential tool for our business”

Pros

It's turned into the key tool we rely on to keep the business running and organized.

Cons

There are still a few extra features that would be helpful but those are already planned for the next update.

“Flora Frog handles it all”

Pros

This tool takes care of everything for me-orders, accounts, invoicing, contacts, my calendar and a lot more. It's such a relief not having to deal with messy handwriting or piles of paperwork anymore.

Cons

Honestly nothing. I couldn't manage without it.

“replaces all the paperwork”

Pros

Floral frog handles absolutely everything for me. From orders, accounts, invoicing, contacts to even my calendar. It's such a relief not having to deal with messy handwriting or piles of paperwork anymore.

Cons

Nothing comes to mind. I couldn't live without it.

“workflow made better”

Pros

Running a busy flower shop is much more manageable with Floral Frog. Since it's cloud-based, I can check on the business at any hour, from anywhere with WiFi whether I'm using my tablet or laptop. We can instantly view the day's orders, see which ones are waiting to be arranged, already in progress, ready for delivery or collection, loaded onto the van or fully completed. Customers also stay updated with an email confirmation when they place an order and another once it has been delivered which gives us a more professional image than many of our competitors. We still haven't used every feature to its fullest but I'm excited to have all our sales and expenses tracked in one system. The option to complete our VAT return through Floral Frog is an added bonus.

Cons

As with any new system, it took a little time to get familiar with Floral Frog but I definitely wouldn't want to be without it now. The team was very thorough in showing us how everything worked and the 30-day trial made the transition much easier.

“clear order tracking from anywhere anytime”

Pros

Running a busy florist shop feels much more manageable now. Since this software is cloud-based, I can check on the business at any hour, from anywhere, using either my tablet or laptop. It gives me a clear view of the day's orders at a glance including what still needs making, what's in progress, what's ready for delivery and what's been completed. Customers also stay updated with emailed order and delivery confirmation messages. That gives us a more professional image compared with competitors. I'm thrilled to have all of our sales and spending tracked in one system. Added bonus: it also lets us complete our VAT return directly from the same data.

Cons

As with any new system, it took a little time to get familiar with Floral frog.

“Delivery tracking done right”

Pros

At any given point in time, I can see exactly where my orders are and what stage they're at. The delivery feature is excellent. With the route already planned and the order ready to go, everything stays organised with just the press of a button.

Cons

One thing I'd like them to add is a ‘print and save option' right after entering an order. At the moment the order has to be reopened before it can be printed.

“excellent delivery and route-planning feature”

Pros

Keeping tabs on my orders is effortless because I can always see where they are and what stage they're at. The features are excellent. I especially love the delivery option. It keeps everything organised, route-planned and ready to go with just the press of a button.

Cons

Not a complaint but a suggestion: I'd like a print and save option right after entering an order. At the moment I have to reopen the order to print it.

“gives the business a professional look”

Pros

This software has saved me a huge amount of time. I finally feel like I'll get my life back without piles of paperwork waiting for me at the end of the month. It also gives my business a very professional look. I'm not a big computer user but even I was able to get everything set up and running without any trouble. As far as I'm concerned no florist should be without Floral frog.

Cons

I've got nothing but praise.

“very beginner-friendly”

Pros

Running my shop takes up far less of my time now. For the first time in a long time, I'm not buried in paperwork at the end of every month. I like that it gives the business a professional look and that even though I'm not a big computer person, I was able to get everything set up without any trouble. I don't think a florist should be without Floral Frog.

Cons

Nothing has come up that I dislike.

“Everything in one place”

Pros

Having everything together in a single place has made such a difference. I no longer get home for the weekend knowing I've got an order coming up next week and then completely forget what it was because the details are still sitting on a clip back at the shop. I also don't have to dig through old order pads anymore to figure out what I sold during the last busy season because it's all right there. The support team has also been incredibly responsive whenever I've had questions and they're even open to adding new features that are specifically helpful for florists like us.

Cons

A few small things are still being worked on, such as not currently having a place to add a comment to an order. That said there are so many updates happening all the time that I really don't think it will take long before that gets added.

“accessible from anywhere”

Pros

Being able to pull up the data no matter where I am has been a huge benefit. It saves a lot of time on the accounting side because the information goes directly into the system.

Cons

Since it's still a relatively young company, not every feature is fully developed yet. That said the customer support has been excellent and the team really listens to feedback and seems committed to building out a more complete service.

“No more forgotten orders”

Pros

Having everything in one place has been such a relief. I no longer head home for the weekend knowing there's an order due the following week and then struggle to remember what it was because the details are still pinned up back at the shop. I also don't have to dig through old order pads anymore to check what I sold during the last busy season. It's all right there when I need it. To top it all off, the FF team is incredibly quick to respond to questions and has been very open to adding new features that actually fit what we need as florists.

Cons

There are still minor missing features, such as the ability to add a comment directly to an order. But updates seem to be coming through all the time so I think it won't take long before that gets added.

“saves hours on bookkeeping”

Pros

Wherever I am, I can get to the data without any hassle. It saves me a lot of time with accounts since the information goes directly into the system.

Cons

It's still a young business so not every feature is fully up and running yet.

“Mobile cloud access done right”

Pros

Running the system from a tablet makes it really portable which is a big plus. The cash drawer is compact but still practical so it frees up extra space in the store design. Since the software is cloud-based, I can get into the shop from pretty much anywhere. The card terminal also connects directly with the software which helps cut down on human mistakes.

Cons

As the platform keeps evolving, I'm sure there will be plenty of valuable new features and improvements nobody has even thought of yet. I'm genuinely excited to see where it goes next.

“Accessible from anywhere”

Pros

The cash drawer is compact but still practical so it frees up extra design space in the store. Since the program is cloud-based, the shop can be accessed from virtually anywhere. I find that very convenient. Also the card payment terminal connects directly with the software which helps cut down on human error. As the software continues to grow, I'm sure there will be plenty of valuable new features and improvements nobody has even thought of yet. I'm genuinely excited to see what's coming next.

Cons

10/10 no complaints

“great value for money”

Pros

At this price, the software package gives you far more than you'd ever expect. It's cloud-based and very user-friendly and the accounting side is excellent. I really enjoy the graphs because they clearly show takings by day, month and year. Being able to send my accountant a full set of accounts with one click is a huge time-saver.

Cons

I just wish I had more hours in the day to make even better use of it. I could easily spend all day in the program planning my week, making notes and setting up reminder lists.

“takes the monotonous work off your hands”

Pros

I never get tired of seeing how clearly it handles income and expenses because it means that I no longer have to spend my evenings working out invoices. It takes care of them for me and sends them automatically. I also get instant access to all orders and deliveries. The delivery mapping feature saves a lot of time when planning routes. It's absolutely ideal for a busy florist. It has a feature for nearly everything, from flower names to color matching across all orders.

Cons

Everything about it has been amazing.

“Whole business managed in one system”

Pros

Having my whole business in one system has been such a big help. I can pull up any order in seconds. Uploading reports is instant too which is a great efficiency booster. I'd happily recommend it to any of my florist friends.

Cons

Don't have anything negative to say about it.

“Convenient cloud-based records”

Pros

Switching away from paper has been a big win. Having everything stored in the cloud means I can get to it from anywhere. It also makes it simple to stay on top of orders, customers and outgoing costs.

Cons

It's still fairly early in development so there are a few glitches from time to time. That said, the customer support team is fantastic and responds quickly whenever something comes up.

“clean, professional design”

Pros

It has a simple layout while retaining a polished and professional look. I really like that about it. I also really appreciate having everything in one place.

Cons

I haven't run into any drawbacks yet.