Total 7 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

29%

3

Stars

14%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Consumer Goods, 1-10 employees

More than a year

5.0
January 2021

Great for local flower stores

Pros

For our shop with three employees, it works perfectly. It helps us run things properly and allows us to stay organized. Also we can easily handle cash and carry sales, pick up orders and deliveries. Overall we have not had any issues with the system and it does not require much training. It is really user friendly.

Cons

At times, it seems that there are too many steps involved in completing a transaction which annoys me.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

K

Keith

Events Services, 11-50 employees

More than a year

5.0
August 2019

Totally love using it

Pros

As a busy floral shop, Floristware helps us keep our orders on track. We love the software, how easy it is to use and all the extra features.

Cons

I feel like it would be great to have automatic pop ups or print outs for standing orders.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joe

Retail, 11-50 employees

Less than a year

5.0
December 2018

We rely on it every single day

Pros

I use it at a floral shop I co-own and I find it very easy to use.

Cons

The thing I like least is that the icons could be a bit bigger like for now they are sometimes hard to see.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C

Clifford

Retail, 1-10 employees

Less than a year

4.0
December 2018

Among the top tools I have tried

Pros

The best part for me is how easy this system is to use.

Cons

For standing orders, we have to add each one individually instead of just clicking a button to have it print out every week until we cancel it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Retail, 11-50 employees

Less than 6 months

5.0
December 2018

The best for keeping buyers in the loop

Pros

For seasonal items like poinsettias and other flowers, it makes it easy for our nursery to keep track of our customers.

Cons

After a while we decided to phase this software out and switch to a larger platform to manage our CRM.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

M

Melissa

Retail, 11-50 employees

More than a year

3.0
September 2018

Not bad

Pros

In Floristware you can choose a payment processor you prefer. Also it has features designed specifically for florists like us, like creating special orders and handling deliveries.

Cons

Upgrading the system can be a bit of a hassle and expensive. Also I noticed that customer service is a bit slow, with long waits and call backs that take a while.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

4

Functionality

6

J

Joanna

Retail, 1-10 employees

More than a year

4.0
September 2018

Saves my time

Pros

Floristware saves me time and is simple to use, even for people who are not very comfortable with computers.

Cons

It seems like it is designed only for accrual basis accounting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7