Total 64 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

44%

4

Stars

47%

3

Stars

9%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

M
Mark

Information Technology and Services, 51-100 employees

Less than a year

3.0

LS Retail

Pros

It integrates well with LS Nav.

Cons

I couldn't find any visibility of the stock list at the store level in the Members Management feature.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

4

Functionality

6

J
Jessie

Computer Software, 11-50 employees

More than a year

4.0

LS Retail Review

Pros

The functionality provided by LS Retail covers all aspects of retail businesses.

Cons

LS Retail can be extremely complicated for certain retail businesses. Considering other software like ChargeLogic Retail could be a better option.

Rating Distribution

Ease of use

5

Value for money

10

Customer Support

7

Functionality

10

W
Will

Computer Software, 11-50 employees

More than a year

4.0

LS Retail

Pros

It's a robust piece of software that works well for retail applications.

Cons

LS Retail implementation process is very complex. The help manuals should include more in-depth and detailed information. Step-by-step instructions would be highly beneficial.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

9

J
Jesper

Information Technology and Services, 51-100 employees

More than a year

3.0

To many setbacks

Pros

About LS Retail I like the fact that it's fully-featured and highly customizable for clients.

Cons

Critical parts of the application have too many errors.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

4

Functionality

10

OP
Oommen P

Information Technology and Services, 101-500 employees

More than a year

4.0

LS Retail - A Fantastic Solution

Pros

The software offers depth in functionality, ease of use, and value for money.

Cons

The overall look and feel of the software needs improvement, and the pricing for E-Commerce integration is too high.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

9

S
Stefan

Information Technology and Services, 51-100 employees

More than a year

4.0

My review

Pros

LS Retail software is easy to use, versatile and overall solid.

Cons

Both the price and the instability of the data director are major concerns.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

P
Pedro

Information Technology and Services, 51-100 employees

More than a year

4.0

Pros and Cons

Pros

All the features are easy to use and there are options for upgrading and adapting to other core business needs.

Cons

I have found a lack of documentation related to new functionalities in the customer care department.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

5

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

More than a year

5.0

LS Retail for Supermarkets

Pros

I haven't come across any product that compares to LS Retail when it comes to super/hypermarkets. It can be set up as online or offline cash registers, and the synchronization with HQ is extensive. The promotions and offers are extensive as well. The user interface is fully customizable. It's an end-to-end solution that seamlessly works on top of Microsoft Dynamics NAV, eliminating the need for interfaces or integration issues.

Cons

The availability of support resources is limited and the hardware requirements are high if you plan on setting up the software on-premise.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

5

Functionality

9

D
Dilanka

Information Technology and Services, 11-50 employees

Less than a year

5.0

All-in one Retail Solution for a plug and play action

Pros

The wide-spread configuration capability is a huge advantage when selecting LS Retail as the main retail solution for a retail operations-driven business or enterprise. LS Retail can be deployed as a vertical software solution for Microsoft Dynamics NAV/Business Central, making the solution proposals more competitive and viable. The user-friendliness in terms of UI/UX is a goal successfully achieved at LS Retail.

Cons

Although the system allows for configuration at a basic level, as a Deployer, I am eager for better development capabilities to be available, whether through overlays or extensions. Currently, the pricing structure is not viable for the South Asian market, based on my experience with implementation and proposal development.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

V
Vikalp

Information Technology and Services, 11-50 employees

More than a year

5.0

LS Retail Partner Review

Pros

It's easy to use and offers lots of features for the industry. The versatility and beautiful POS design are noteworthy.

Cons

There are several bugs present in the initial version of the release.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Patrick

Information Technology and Services, 500+ employees

Less than a year

5.0

Good Replication, bad Cache behaviour

Pros

We heavily rely on the replication and POS features, and setting up the replication is also easy.

Cons

When using replication, there are instances where an invalid cache is generated, resulting in the inability to see the latest data in NAV.

Rating Distribution

Ease of use

5

Value for money

10

Customer Support

7

Functionality

10

M
Martin

Information Technology and Services, 1-10 employees

More than a year

5.0

The best

Pros

The software offers wide functionalities and professional solutions.

Cons

LS Retail provides solutions for the fashion and hospitality industries as well as a loyalty solution. I have no complaints!

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

N
Nitin

Information Technology and Services, 51-100 employees

More than a year

5.0

LS Retail Review (consultant & End user view)

Pros

It's easy to use and configure, providing a complete package for the retail and hospitality industry. The team members, especially Martin Kleindl, are helpful, and the technologies used are up-to-date.

Cons

The price is a concern, and there should be more verticals added (such as jewelry). Additionally, there should be a technical dump provided, and there seems to be an excessive focus on developing countries.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Tonipo

Information Technology and Services, 11-50 employees

More than a year

4.0

Pro & Cons about LS Retail

Pros

LS Retail has a lot of features and functionality, and it's highly configurable. The best part is that it can work semi-offline and online. The data director feature helps in replicating data back to the server, and the software is user-friendly.

Cons

Customization and software enhancements are challenging to perform. There are many restrictions in the coding that limit the ability to improve it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9

R
Razil

Information Technology and Services, 51-100 employees

Less than 6 months

5.0

LS Retail Review

Pros

I may be new to the company, but I find LS Retail convenient to use.

Cons

Although I haven't been a long-time user, I believe having a mobile app would greatly improve accessibility, allowing users to access the software from anywhere.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

7

Functionality

7

Y
Yogesh

Information Technology and Services, 101-500 employees

More than a year

4.0

Best retail solution around

Pros

LS Retail POS features are great and the replication platform is strong. I also love the stock replenishment module.

Cons

I found that the new release notes are unclear, and training videos are not available for all features.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

B
Bill

Computer Software, 11-50 employees

Less than a year

5.0

LS Retail/Central, NZ experience

Pros

The advantages of LS Central lie in its ability to be configured without code and its flexible architecture that mirrors retail operations. It's based on the very stable DynamicsNAV/Business Central platform. The web integration supports multi-channel selling as well.

Cons

Like any enterprise, I realized that a significant amount of configuration is required to maximize the product's potential. It's important to recognize the need for sufficient internal resources for the project and to maintain a good relationship with an LS accredited implementation partner.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

F
Fernando

Information Technology and Services, 51-100 employees

More than a year

5.0

Great business value

Pros

LS Retail is integrated and easy to use. It's a world-class product with great functionality.

Cons

I experienced some delays in the technical response.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

R
Ricardo

Computer Software, 51-100 employees

More than a year

4.0

functionalities

Pros

The ease of setting up and the information replicas are impressive.

Cons

The documentation available on the portal is not very clear.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

4.0

Best POS for Microsoft Dynamics 365

Pros

The integrated ERP and POS solution offers rich functionality. It also supports omni-channel capabilities for retail businesses.

Cons

Setting up the system requires a lot of knowledge and there are numerous options to consider.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

10