LS Retail Reviews
64 Review(s)
softwareOverall Rating
4.3
64 Review(s)
Rating Distribution
5
(28)
4
(30)
3
(6)
2
1
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Overall Rating
4.3
64 Review(s)
Rating Distribution
5
(28)
4
(30)
3
(6)
2
1
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
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Ratings
Provider Size
Time Used
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Best ERP for Retail sector
Best ERP for Retail sector
Pros
The best way for me to track my daily expenses and income in retail zones is through this software. It can handle large volumes of data and can be easily integrated with solutions like WhatsApp and payment gateways.
Cons
I found that it comes as a vertical software with Business Central rather than a standalone software.
Ease of use
9
Value for money
10
Customer Support
3
Functionality
10
Gokulnath
Computer Software, 51-100 employees
More than a year
July 2023
Best Retail Solutions
Best Retail Solutions
Pros
Microsoft Dynamics Navision and other ERP systems are easy to work with. I can configure any discount system to automate the cashiering process, including tender types, banks, discount coupons, gift vouchers, date and time-based discounts, quantity-based discounts and more.
Cons
Currently, there is no control over the length of the invoice number in the POS system. It is alphanumeric and exceeds 12 digits.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Anonymous
Not Specified, 1-10 employees
More than a year
December 2020
Feedback for emerging ERP solution for retail industry
Feedback for emerging ERP solution for retail industry
Pros
Setting up this software is simple and it's the best choice for the retail industry as it has almost all the necessary functionalities built-in. Upgrading to newer versions allows access to additional features.
Cons
Microsoft is transitioning to Business Central but LS Central has not fully migrated to this technology upgrade yet. The launch of the data migration toolkit will take some time.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Not Specified, 500+ employees
More than a year
October 2019
LS Retail Front and Back Office Review
LS Retail Front and Back Office Review
Pros
LS Retail is the best in its retail operations and can be integrated with other enterprise resources. It is cloud-based and offers good POS management. Additionally, loyalty programs can be configured.
Cons
The support provided is mainly online and is more suitable for large companies. It is more expensive compared to other retail software options.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
September 2019
LS Retail The Middle Market Retail POS Solution
LS Retail The Middle Market Retail POS Solution
Pros
I love the overall look and highly customizable features of this software. It can be integrated with almost any .NET or API-based solution. The mobile POS solution is quite simple and there is a mobile app for each module, such as retail, warehouse, inventory management, LS Pay and more. It integrates with all possible NAV updates of Microsoft Dynamics NAV from version 3.0 to 14.xx.
Cons
There are issues with coalition and Arabic languages. The software is costly due to its base on NAV. It would be beneficial to have a different billing solution for small-level shops.
Ease of use
8
Value for money
7
Customer Support
5
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
August 2019
Good Product with Valuable Price
Good Product with Valuable Price
Pros
LS Retail software offers rich features and functionality and is stable because it's an add-on on top of Dynamics NAV/365 BC, which is strong in accounting. It can be easily configured with a good understanding of the system.
Cons
I have found the support team to be unhelpful and the product is quite expensive.
Ease of use
8
Value for money
7
Customer Support
5
Functionality
10
Mohammad Rizki
Information Technology and Services, 11-50 employees
More than a year
August 2019
The most powerful software
The most powerful software
Pros
No matter what activities I need to perform, this software makes it easy. Cashiers can intuitively complete transactions while still providing advice to customers. Administrators can set up complex benefits for the sales process.
Cons
Sometimes, it can be challenging to find the most appropriate method to fulfill a specific task due to the various ways to achieve the required functionality.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Franz
Information Technology and Services, 1-10 employees
More than a year
August 2019
LS Retail Review
LS Retail Review
Pros
There is a wide range of features or options available for users.
Cons
Implementation can be complex. Even with over 10 years of experience we encounter issues that are difficult to solve which are often related to changes implemented by LS Retail for new versions.
Ease of use
7
Value for money
7
Customer Support
5
Functionality
9
Ivan
Information Technology and Services, 11-50 employees
More than a year
August 2019
Everything on offer
Everything on offer
Pros
The usability is excellent and after training it is easy to change functions and the interface at the checkout.
Cons
In certain situations, the functionality does not work as expected and requires code changes.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Jari
Retail, 500+ employees
More than a year
August 2019
One platform but still need to have more features
One platform but still need to have more features
Pros
LS Retail software provides a single platform for both ERP and POS functions. The Data Director tool is the best, and the software is scalable. There is a priority on offers and promotions.
Cons
I have received numerous complaints from my customers regarding promotions such as birthday promotions. The system only triggers these promotions on the exact date of the end customer's birthday, which is not enough. Typically, customers prefer options like celebrating the entire birthday month or within a 15-day window. On the mobile platform, local software can provide better support for this, especially in the hospitality industry. The web POS is relatively slow, and the hardware requirements are demanding, especially for the store database. Customers want the system to suggest what end customers should purchase based on their preferences. Loss prevention should be included as a standard feature, but the price is too high. There are still some bugs present, and the three levels of item categorization (division, category, product group) are not enough. Managing auto post statements becomes impractical when dealing with more than 50 stores. It would be helpful if there were a setup option for this, and in case of failure, an email notification should be sent.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Thitiphat
Information Technology and Services, 11-50 employees
More than a year
August 2019
LS Retail
LS Retail
Pros
The retail and hospitality features are basic but useful.
Cons
I found that the price of the software is high and some features are not included in the base pack.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Harsha
Information Technology and Services, 101-500 employees
More than a year
August 2019
Excelent Solution for Retail Industry
Excelent Solution for Retail Industry
Pros
The functionality for the retail industry is excellent.
Cons
The solution performs well for the retail industry.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
9
Jorge
Computer Software, 51-100 employees
More than a year
August 2019
Working with LS retail since last 17 years long journey with summary below.
Working with LS retail since last 17 years long journey with summary below.
Pros
This software is built on Business Central and is compatible with SQL. It utilizes Microsoft AZURE and cloud technology, offering rich features with integrated ERP. It's a great fit for mid and small retailers, allowing for quick setups to go live. The replication tool is also good. I have a long list of other benefits.
Cons
I had difficulties with the user-friendliness of the POS configurations. There were too many complicated setups involved behind the scenes which makes it hard to install, deploy and maintain, especially for low-end retailers. I also faced a lack of training materials for the latest versions, a lack of integration with other channel platforms and a lack of localizations in certain countries. Additionally, the partners were not up to date.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Jaganath
Information Technology and Services, 500+ employees
Less than a year
August 2019
Best ERP for Retail Industry.
Best ERP for Retail Industry.
Pros
One of the best aspects of LS Retail is that it's built on the efficient SMB ERP Software (Navision). The data model is industry-leading, and LS Retail brings out the best features to enhance your retail business. You can customize the product to meet your specific business needs, providing transparent visibility into the firm's growth.
Cons
We encountered latency issues in data replication and it took quite some time to resolve them. It took us a couple of days to identify the problem, but fortunately it can be easily overlooked.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Harish Kumar
Information Technology and Services, 51-100 employees
Less than a year
August 2019
From an LS Partner
From an LS Partner
Pros
LS Retail features are designed nicely which aligns the processes with current trends.
Cons
Maintaining the data director, especially in the internet infrastructure of the Philippines, proved to be challenging.
Ease of use
10
Value for money
7
Customer Support
6
Functionality
9
Mario Eduardo
Information Technology and Services, 51-100 employees
More than a year
August 2019
Rich Functionality and Ease to Implement support and maintain
Rich Functionality and Ease to Implement support and maintain
Pros
The functionality and the structured nature of the data is what I like the most about LS Retail.
Cons
I require localization for India and a GST patch update.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Aravind
Information Technology and Services, 51-100 employees
More than a year
August 2019
Weak Customer Support and updates
Weak Customer Support and updates
Pros
LS Retail is good for retail industries as it offers most of the necessary options to run operations.
Cons
The license feels unnecessary and the features are scattered and not integrated seamlessly. It seems clear that it sits on top of another application. Basic functionalities like a stock report are missing, and some features are incomplete. There are quite a few bugs that require waiting for the next patch.
Ease of use
4
Value for money
4
Customer Support
2
Functionality
8
farook
Information Technology and Services, 11-50 employees
More than a year
August 2019
Great software
Great software
Pros
This software is easy to use, install, learn and modify.
Cons
Unfortunately, there is no source code available to modify and develop a retail mobile app. Additionally, there are no documents provided for the same.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Amol
Computer Software, 51-100 employees
More than a year
August 2019
THE REAL END-TO-END SOLUTION
THE REAL END-TO-END SOLUTION
Pros
With LS Retail you don't have to worry about maintaining multiple systems for retail, inventory and financial management. It's an all in one solution for your retail and accounting needs.
Cons
The data director has caused us numerous headaches. While it is the system's strength, the issues, bugs and related concerns attached to it have become a significant drawback and have affected the overall performance of the system in the market, particularly for large-sized industries. Furthermore, the support provided for questions regarding the data director is unsatisfactory.
Ease of use
5
Value for money
8
Customer Support
3
Functionality
9
morris raymond
Computer Software, 51-100 employees
More than a year
August 2019
The Best Integral Retail Software
The Best Integral Retail Software
Pros
I like the complete functionality and the agile usability.
Cons
LS Retail price is considerably higher compared to other products available in the market.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Adolfo
Information Technology and Services, 51-100 employees
August 2019
LS Retail
LS Retail
Pros
It integrates well with LS Nav.
Cons
I couldn't find any visibility of the stock list at the store level in the Members Management feature.
Ease of use
8
Value for money
6
Customer Support
4
Functionality
6
Mark
Information Technology and Services, 51-100 employees
Less than a year
July 2019
LS Retail Review
LS Retail Review
Pros
The functionality provided by LS Retail covers all aspects of retail businesses.
Cons
LS Retail can be extremely complicated for certain retail businesses. Considering other software like ChargeLogic Retail could be a better option.
Ease of use
5
Value for money
10
Customer Support
7
Functionality
10
Jessie
Computer Software, 11-50 employees
More than a year
July 2019
LS Retail
LS Retail
Pros
It's a robust piece of software that works well for retail applications.
Cons
LS Retail implementation process is very complex. The help manuals should include more in-depth and detailed information. Step-by-step instructions would be highly beneficial.
Ease of use
7
Value for money
7
Customer Support
6
Functionality
9
Will
Computer Software, 11-50 employees
More than a year
July 2019
To many setbacks
To many setbacks
Pros
About LS Retail I like the fact that it's fully-featured and highly customizable for clients.
Cons
Critical parts of the application have too many errors.
Ease of use
6
Value for money
6
Customer Support
4
Functionality
10
Jesper
Information Technology and Services, 51-100 employees
More than a year
July 2019
LS Retail - A Fantastic Solution
LS Retail - A Fantastic Solution
Pros
The software offers depth in functionality, ease of use, and value for money.
Cons
The overall look and feel of the software needs improvement, and the pricing for E-Commerce integration is too high.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Oommen P
Information Technology and Services, 101-500 employees
More than a year
July 2019
My review
My review
Pros
LS Retail software is easy to use, versatile and overall solid.
Cons
Both the price and the instability of the data director are major concerns.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Stefan
Information Technology and Services, 51-100 employees
More than a year
July 2019
Pros and Cons
Pros and Cons
Pros
All the features are easy to use and there are options for upgrading and adapting to other core business needs.
Cons
I have found a lack of documentation related to new functionalities in the customer care department.
Ease of use
10
Value for money
9
Customer Support
5
Functionality
10
Pedro
Information Technology and Services, 51-100 employees
More than a year
July 2019
LS Retail for Supermarkets
LS Retail for Supermarkets
Pros
I haven't come across any product that compares to LS Retail when it comes to super/hypermarkets. It can be set up as online or offline cash registers, and the synchronization with HQ is extensive. The promotions and offers are extensive as well. The user interface is fully customizable. It's an end-to-end solution that seamlessly works on top of Microsoft Dynamics NAV, eliminating the need for interfaces or integration issues.
Cons
The availability of support resources is limited and the hardware requirements are high if you plan on setting up the software on-premise.
Ease of use
10
Value for money
9
Customer Support
5
Functionality
9
Anonymous
Not Specified, 11-50 employees
More than a year
July 2019
All-in one Retail Solution for a plug and play action
All-in one Retail Solution for a plug and play action
Pros
The wide-spread configuration capability is a huge advantage when selecting LS Retail as the main retail solution for a retail operations-driven business or enterprise. LS Retail can be deployed as a vertical software solution for Microsoft Dynamics NAV/Business Central, making the solution proposals more competitive and viable. The user-friendliness in terms of UI/UX is a goal successfully achieved at LS Retail.
Cons
Although the system allows for configuration at a basic level, as a Deployer, I am eager for better development capabilities to be available, whether through overlays or extensions. Currently, the pricing structure is not viable for the South Asian market, based on my experience with implementation and proposal development.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Dilanka
Information Technology and Services, 11-50 employees
Less than a year
July 2019
LS Retail Partner Review
LS Retail Partner Review
Pros
It's easy to use and offers lots of features for the industry. The versatility and beautiful POS design are noteworthy.
Cons
There are several bugs present in the initial version of the release.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vikalp
Information Technology and Services, 11-50 employees
More than a year
July 2019
Good Replication, bad Cache behaviour
Good Replication, bad Cache behaviour
Pros
We heavily rely on the replication and POS features, and setting up the replication is also easy.
Cons
When using replication, there are instances where an invalid cache is generated, resulting in the inability to see the latest data in NAV.
Ease of use
5
Value for money
10
Customer Support
7
Functionality
10
Patrick
Information Technology and Services, 500+ employees
Less than a year
July 2019
The best
The best
Pros
The software offers wide functionalities and professional solutions.
Cons
LS Retail provides solutions for the fashion and hospitality industries as well as a loyalty solution. I have no complaints!
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Martin
Information Technology and Services, 1-10 employees
More than a year
July 2019
LS Retail Review (consultant & End user view)
LS Retail Review (consultant & End user view)
Pros
It's easy to use and configure, providing a complete package for the retail and hospitality industry. The team members, especially Martin Kleindl, are helpful, and the technologies used are up-to-date.
Cons
The price is a concern, and there should be more verticals added (such as jewelry). Additionally, there should be a technical dump provided, and there seems to be an excessive focus on developing countries.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nitin
Information Technology and Services, 51-100 employees
More than a year
July 2019
Pro & Cons about LS Retail
Pro & Cons about LS Retail
Pros
LS Retail has a lot of features and functionality, and it's highly configurable. The best part is that it can work semi-offline and online. The data director feature helps in replicating data back to the server, and the software is user-friendly.
Cons
Customization and software enhancements are challenging to perform. There are many restrictions in the coding that limit the ability to improve it.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Tonipo
Information Technology and Services, 11-50 employees
More than a year
July 2019
LS Retail Review
LS Retail Review
Pros
I may be new to the company, but I find LS Retail convenient to use.
Cons
Although I haven't been a long-time user, I believe having a mobile app would greatly improve accessibility, allowing users to access the software from anywhere.
Ease of use
9
Value for money
10
Customer Support
7
Functionality
7
Razil
Information Technology and Services, 51-100 employees
Less than 6 months
July 2019
Best retail solution around
Best retail solution around
Pros
LS Retail POS features are great and the replication platform is strong. I also love the stock replenishment module.
Cons
I found that the new release notes are unclear, and training videos are not available for all features.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Yogesh
Information Technology and Services, 101-500 employees
More than a year
July 2019
LS Retail/Central, NZ experience
LS Retail/Central, NZ experience
Pros
The advantages of LS Central lie in its ability to be configured without code and its flexible architecture that mirrors retail operations. It's based on the very stable DynamicsNAV/Business Central platform. The web integration supports multi-channel selling as well.
Cons
Like any enterprise, I realized that a significant amount of configuration is required to maximize the product's potential. It's important to recognize the need for sufficient internal resources for the project and to maintain a good relationship with an LS accredited implementation partner.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Bill
Computer Software, 11-50 employees
Less than a year
July 2019
Great business value
Great business value
Pros
LS Retail is integrated and easy to use. It's a world-class product with great functionality.
Cons
I experienced some delays in the technical response.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Fernando
Information Technology and Services, 51-100 employees
More than a year
July 2019
functionalities
functionalities
Pros
The ease of setting up and the information replicas are impressive.
Cons
The documentation available on the portal is not very clear.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Ricardo
Computer Software, 51-100 employees
More than a year
July 2019
Best POS for Microsoft Dynamics 365
Best POS for Microsoft Dynamics 365
Pros
The integrated ERP and POS solution offers rich functionality. It also supports omni-channel capabilities for retail businesses.
Cons
Setting up the system requires a lot of knowledge and there are numerous options to consider.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
July 2019
Excellent retail pos
Excellent retail pos
Pros
LS Retail is easy to use for customer references across all retail formats. The product development strategy is excellent.
Cons
The price is high especially for small retailers with single stores.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yasser
Information Technology and Services, 101-500 employees
More than a year
July 2019
Value for your dollars!!!
Value for your dollars!!!
Pros
The software solution works straight out of the box and provides amazing adaptability and extensive modularity.
Cons
I noticed a lack of a comprehensive Human Resources aspect. Although there is some HR involvement it is very limited.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than a year
July 2019
Good software for POS terminals
Good software for POS terminals
Pros
LS Retail has numerous functions and options. It can be customized almost without limitations and integrates well with Microsoft Dynamics.
Cons
It is challenging to set up different prices for various store locations. I also found that there are missing filters for adding or removing groups of items for specific offers.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Anonymous
Not Specified, 51-100 employees
More than a year
July 2019
LS Central
LS Central
Pros
The most amazing feature of LS Retail is the Data Director, which seamlessly handles data replication.
Cons
Reporting is an area where I hope for significant improvement. For instance, there should be industry-standard reports like a Daily Sales report for the hospitality sector, which is frequently requested by customers.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
10
Sameer
Information Technology and Services, 51-100 employees
More than a year
July 2019
Availability of Latest Versions and New Vertical (Pharma etc.) for our Region
Availability of Latest Versions and New Vertical (Pharma etc.) for our Region
Pros
LS Retail software quickly introduces new features, modules, and technology to stay up to date with current and future market requirements.
Cons
Obtaining a localized version can be difficult when there is a heavy reliance on Microsoft. Localization is not prioritized in the case of a .Net solution.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laxman
Information Technology and Services, 51-100 employees
More than a year
July 2019
One solution for the retail challenges
One solution for the retail challenges
Pros
The software is intuitive and solves most of the problems encountered in the retail industry, from gas stations to brick-and-mortar retail. It's possible to seamlessly integrate with an ERP like Dynamics and handle critical solutions in real-time. In my opinion, it is the most comprehensive solution for retail at this time.
Cons
Like any other software with robust security features, facing certain problems in this regard can be overwhelming.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Reinaldo
Information Technology and Services, 101-500 employees
More than a year
July 2019
LS Retail Product Review
LS Retail Product Review
Pros
Everything is perfectly organized, and the POS design is very good. Overall, it's a good product.
Cons
There is a lack of documentation and I think it would be beneficial for it to be more specific.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Chaitanya
Information Technology and Services, 51-100 employees
Less than 6 months
July 2019
All in one Retail solution
All in one Retail solution
Pros
I really like the loyalty module and the click-and-collect solution.
Cons
Loyalty points redemption is a challenging area to navigate.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Ajikumar
Retail, 500+ employees
July 2019
LS Retail is a one stop solution for Retail POS
LS Retail is a one stop solution for Retail POS
Pros
The POS is easy to use, and it offers all the essential features related to replenishment, loyalty and member management, gift cards, and credit notes on sales returns.
Cons
I am disappointed with the discount feature as it lacks robustness and flexibility in usage. It becomes a bottleneck in the current dynamic retail industry where brick-and-mortar establishments and e-commerce are moving together. The LS offerings for discounts lack support and are incapable of handling multiple and diverse discount processes needed to retain loyal members across different retail brands.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
PALLAVI
Information Technology and Services, 51-100 employees
More than a year
July 2019
I Love LS Retail
I Love LS Retail
Pros
Being built on top of Microsoft Dynamics NAV/BC makes it comprehensive for backend operations and scalable. It's flexible for customization and offers industry-ready features for a quick start. It has been tried and tested for ease of use and has cool intuitive features.
Cons
Microsoft Dynamics NAV's shortcomings are inherited by the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kabilan
Information Technology and Services, 51-100 employees
July 2019
Filters
Sort by:
Best ERP for Retail sector
Best ERP for Retail sector
Pros
The best way for me to track my daily expenses and income in retail zones is through this software. It can handle large volumes of data and can be easily integrated with solutions like WhatsApp and payment gateways.
Cons
I found that it comes as a vertical software with Business Central rather than a standalone software.
Ease of use
9
Value for money
10
Customer Support
3
Functionality
10
Gokulnath
Computer Software, 51-100 employees
More than a year
July 2023
Best Retail Solutions
Best Retail Solutions
Pros
Microsoft Dynamics Navision and other ERP systems are easy to work with. I can configure any discount system to automate the cashiering process, including tender types, banks, discount coupons, gift vouchers, date and time-based discounts, quantity-based discounts and more.
Cons
Currently, there is no control over the length of the invoice number in the POS system. It is alphanumeric and exceeds 12 digits.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Anonymous
Not Specified, 1-10 employees
More than a year
December 2020
Feedback for emerging ERP solution for retail industry
Feedback for emerging ERP solution for retail industry
Pros
Setting up this software is simple and it's the best choice for the retail industry as it has almost all the necessary functionalities built-in. Upgrading to newer versions allows access to additional features.
Cons
Microsoft is transitioning to Business Central but LS Central has not fully migrated to this technology upgrade yet. The launch of the data migration toolkit will take some time.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Not Specified, 500+ employees
More than a year
October 2019
LS Retail Front and Back Office Review
LS Retail Front and Back Office Review
Pros
LS Retail is the best in its retail operations and can be integrated with other enterprise resources. It is cloud-based and offers good POS management. Additionally, loyalty programs can be configured.
Cons
The support provided is mainly online and is more suitable for large companies. It is more expensive compared to other retail software options.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
September 2019
LS Retail The Middle Market Retail POS Solution
LS Retail The Middle Market Retail POS Solution
Pros
I love the overall look and highly customizable features of this software. It can be integrated with almost any .NET or API-based solution. The mobile POS solution is quite simple and there is a mobile app for each module, such as retail, warehouse, inventory management, LS Pay and more. It integrates with all possible NAV updates of Microsoft Dynamics NAV from version 3.0 to 14.xx.
Cons
There are issues with coalition and Arabic languages. The software is costly due to its base on NAV. It would be beneficial to have a different billing solution for small-level shops.
Ease of use
8
Value for money
7
Customer Support
5
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
August 2019
Good Product with Valuable Price
Good Product with Valuable Price
Pros
LS Retail software offers rich features and functionality and is stable because it's an add-on on top of Dynamics NAV/365 BC, which is strong in accounting. It can be easily configured with a good understanding of the system.
Cons
I have found the support team to be unhelpful and the product is quite expensive.
Ease of use
8
Value for money
7
Customer Support
5
Functionality
10
Mohammad Rizki
Information Technology and Services, 11-50 employees
More than a year
August 2019
The most powerful software
The most powerful software
Pros
No matter what activities I need to perform, this software makes it easy. Cashiers can intuitively complete transactions while still providing advice to customers. Administrators can set up complex benefits for the sales process.
Cons
Sometimes, it can be challenging to find the most appropriate method to fulfill a specific task due to the various ways to achieve the required functionality.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Franz
Information Technology and Services, 1-10 employees
More than a year
August 2019
LS Retail Review
LS Retail Review
Pros
There is a wide range of features or options available for users.
Cons
Implementation can be complex. Even with over 10 years of experience we encounter issues that are difficult to solve which are often related to changes implemented by LS Retail for new versions.
Ease of use
7
Value for money
7
Customer Support
5
Functionality
9
Ivan
Information Technology and Services, 11-50 employees
More than a year
August 2019
Everything on offer
Everything on offer
Pros
The usability is excellent and after training it is easy to change functions and the interface at the checkout.
Cons
In certain situations, the functionality does not work as expected and requires code changes.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Jari
Retail, 500+ employees
More than a year
August 2019
One platform but still need to have more features
One platform but still need to have more features
Pros
LS Retail software provides a single platform for both ERP and POS functions. The Data Director tool is the best, and the software is scalable. There is a priority on offers and promotions.
Cons
I have received numerous complaints from my customers regarding promotions such as birthday promotions. The system only triggers these promotions on the exact date of the end customer's birthday, which is not enough. Typically, customers prefer options like celebrating the entire birthday month or within a 15-day window. On the mobile platform, local software can provide better support for this, especially in the hospitality industry. The web POS is relatively slow, and the hardware requirements are demanding, especially for the store database. Customers want the system to suggest what end customers should purchase based on their preferences. Loss prevention should be included as a standard feature, but the price is too high. There are still some bugs present, and the three levels of item categorization (division, category, product group) are not enough. Managing auto post statements becomes impractical when dealing with more than 50 stores. It would be helpful if there were a setup option for this, and in case of failure, an email notification should be sent.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Thitiphat
Information Technology and Services, 11-50 employees
More than a year
August 2019
LS Retail
LS Retail
Pros
The retail and hospitality features are basic but useful.
Cons
I found that the price of the software is high and some features are not included in the base pack.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Harsha
Information Technology and Services, 101-500 employees
More than a year
August 2019
Excelent Solution for Retail Industry
Excelent Solution for Retail Industry
Pros
The functionality for the retail industry is excellent.
Cons
The solution performs well for the retail industry.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
9
Jorge
Computer Software, 51-100 employees
More than a year
August 2019
Working with LS retail since last 17 years long journey with summary below.
Working with LS retail since last 17 years long journey with summary below.
Pros
This software is built on Business Central and is compatible with SQL. It utilizes Microsoft AZURE and cloud technology, offering rich features with integrated ERP. It's a great fit for mid and small retailers, allowing for quick setups to go live. The replication tool is also good. I have a long list of other benefits.
Cons
I had difficulties with the user-friendliness of the POS configurations. There were too many complicated setups involved behind the scenes which makes it hard to install, deploy and maintain, especially for low-end retailers. I also faced a lack of training materials for the latest versions, a lack of integration with other channel platforms and a lack of localizations in certain countries. Additionally, the partners were not up to date.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Jaganath
Information Technology and Services, 500+ employees
Less than a year
August 2019
Best ERP for Retail Industry.
Best ERP for Retail Industry.
Pros
One of the best aspects of LS Retail is that it's built on the efficient SMB ERP Software (Navision). The data model is industry-leading, and LS Retail brings out the best features to enhance your retail business. You can customize the product to meet your specific business needs, providing transparent visibility into the firm's growth.
Cons
We encountered latency issues in data replication and it took quite some time to resolve them. It took us a couple of days to identify the problem, but fortunately it can be easily overlooked.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Harish Kumar
Information Technology and Services, 51-100 employees
Less than a year
August 2019
From an LS Partner
From an LS Partner
Pros
LS Retail features are designed nicely which aligns the processes with current trends.
Cons
Maintaining the data director, especially in the internet infrastructure of the Philippines, proved to be challenging.
Ease of use
10
Value for money
7
Customer Support
6
Functionality
9
Mario Eduardo
Information Technology and Services, 51-100 employees
More than a year
August 2019
Rich Functionality and Ease to Implement support and maintain
Rich Functionality and Ease to Implement support and maintain
Pros
The functionality and the structured nature of the data is what I like the most about LS Retail.
Cons
I require localization for India and a GST patch update.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Aravind
Information Technology and Services, 51-100 employees
More than a year
August 2019
Weak Customer Support and updates
Weak Customer Support and updates
Pros
LS Retail is good for retail industries as it offers most of the necessary options to run operations.
Cons
The license feels unnecessary and the features are scattered and not integrated seamlessly. It seems clear that it sits on top of another application. Basic functionalities like a stock report are missing, and some features are incomplete. There are quite a few bugs that require waiting for the next patch.
Ease of use
4
Value for money
4
Customer Support
2
Functionality
8
farook
Information Technology and Services, 11-50 employees
More than a year
August 2019
Great software
Great software
Pros
This software is easy to use, install, learn and modify.
Cons
Unfortunately, there is no source code available to modify and develop a retail mobile app. Additionally, there are no documents provided for the same.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Amol
Computer Software, 51-100 employees
More than a year
August 2019
THE REAL END-TO-END SOLUTION
THE REAL END-TO-END SOLUTION
Pros
With LS Retail you don't have to worry about maintaining multiple systems for retail, inventory and financial management. It's an all in one solution for your retail and accounting needs.
Cons
The data director has caused us numerous headaches. While it is the system's strength, the issues, bugs and related concerns attached to it have become a significant drawback and have affected the overall performance of the system in the market, particularly for large-sized industries. Furthermore, the support provided for questions regarding the data director is unsatisfactory.
Ease of use
5
Value for money
8
Customer Support
3
Functionality
9
morris raymond
Computer Software, 51-100 employees
More than a year
August 2019
The Best Integral Retail Software
The Best Integral Retail Software
Pros
I like the complete functionality and the agile usability.
Cons
LS Retail price is considerably higher compared to other products available in the market.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Adolfo
Information Technology and Services, 51-100 employees
August 2019
LS Retail
LS Retail
Pros
It integrates well with LS Nav.
Cons
I couldn't find any visibility of the stock list at the store level in the Members Management feature.
Ease of use
8
Value for money
6
Customer Support
4
Functionality
6
Mark
Information Technology and Services, 51-100 employees
Less than a year
July 2019
LS Retail Review
LS Retail Review
Pros
The functionality provided by LS Retail covers all aspects of retail businesses.
Cons
LS Retail can be extremely complicated for certain retail businesses. Considering other software like ChargeLogic Retail could be a better option.
Ease of use
5
Value for money
10
Customer Support
7
Functionality
10
Jessie
Computer Software, 11-50 employees
More than a year
July 2019
LS Retail
LS Retail
Pros
It's a robust piece of software that works well for retail applications.
Cons
LS Retail implementation process is very complex. The help manuals should include more in-depth and detailed information. Step-by-step instructions would be highly beneficial.
Ease of use
7
Value for money
7
Customer Support
6
Functionality
9
Will
Computer Software, 11-50 employees
More than a year
July 2019
To many setbacks
To many setbacks
Pros
About LS Retail I like the fact that it's fully-featured and highly customizable for clients.
Cons
Critical parts of the application have too many errors.
Ease of use
6
Value for money
6
Customer Support
4
Functionality
10
Jesper
Information Technology and Services, 51-100 employees
More than a year
July 2019
LS Retail - A Fantastic Solution
LS Retail - A Fantastic Solution
Pros
The software offers depth in functionality, ease of use, and value for money.
Cons
The overall look and feel of the software needs improvement, and the pricing for E-Commerce integration is too high.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Oommen P
Information Technology and Services, 101-500 employees
More than a year
July 2019
My review
My review
Pros
LS Retail software is easy to use, versatile and overall solid.
Cons
Both the price and the instability of the data director are major concerns.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Stefan
Information Technology and Services, 51-100 employees
More than a year
July 2019
Pros and Cons
Pros and Cons
Pros
All the features are easy to use and there are options for upgrading and adapting to other core business needs.
Cons
I have found a lack of documentation related to new functionalities in the customer care department.
Ease of use
10
Value for money
9
Customer Support
5
Functionality
10
Pedro
Information Technology and Services, 51-100 employees
More than a year
July 2019
LS Retail for Supermarkets
LS Retail for Supermarkets
Pros
I haven't come across any product that compares to LS Retail when it comes to super/hypermarkets. It can be set up as online or offline cash registers, and the synchronization with HQ is extensive. The promotions and offers are extensive as well. The user interface is fully customizable. It's an end-to-end solution that seamlessly works on top of Microsoft Dynamics NAV, eliminating the need for interfaces or integration issues.
Cons
The availability of support resources is limited and the hardware requirements are high if you plan on setting up the software on-premise.
Ease of use
10
Value for money
9
Customer Support
5
Functionality
9
Anonymous
Not Specified, 11-50 employees
More than a year
July 2019
All-in one Retail Solution for a plug and play action
All-in one Retail Solution for a plug and play action
Pros
The wide-spread configuration capability is a huge advantage when selecting LS Retail as the main retail solution for a retail operations-driven business or enterprise. LS Retail can be deployed as a vertical software solution for Microsoft Dynamics NAV/Business Central, making the solution proposals more competitive and viable. The user-friendliness in terms of UI/UX is a goal successfully achieved at LS Retail.
Cons
Although the system allows for configuration at a basic level, as a Deployer, I am eager for better development capabilities to be available, whether through overlays or extensions. Currently, the pricing structure is not viable for the South Asian market, based on my experience with implementation and proposal development.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Dilanka
Information Technology and Services, 11-50 employees
Less than a year
July 2019
LS Retail Partner Review
LS Retail Partner Review
Pros
It's easy to use and offers lots of features for the industry. The versatility and beautiful POS design are noteworthy.
Cons
There are several bugs present in the initial version of the release.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vikalp
Information Technology and Services, 11-50 employees
More than a year
July 2019
Good Replication, bad Cache behaviour
Good Replication, bad Cache behaviour
Pros
We heavily rely on the replication and POS features, and setting up the replication is also easy.
Cons
When using replication, there are instances where an invalid cache is generated, resulting in the inability to see the latest data in NAV.
Ease of use
5
Value for money
10
Customer Support
7
Functionality
10
Patrick
Information Technology and Services, 500+ employees
Less than a year
July 2019
The best
The best
Pros
The software offers wide functionalities and professional solutions.
Cons
LS Retail provides solutions for the fashion and hospitality industries as well as a loyalty solution. I have no complaints!
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Martin
Information Technology and Services, 1-10 employees
More than a year
July 2019
LS Retail Review (consultant & End user view)
LS Retail Review (consultant & End user view)
Pros
It's easy to use and configure, providing a complete package for the retail and hospitality industry. The team members, especially Martin Kleindl, are helpful, and the technologies used are up-to-date.
Cons
The price is a concern, and there should be more verticals added (such as jewelry). Additionally, there should be a technical dump provided, and there seems to be an excessive focus on developing countries.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nitin
Information Technology and Services, 51-100 employees
More than a year
July 2019
Pro & Cons about LS Retail
Pro & Cons about LS Retail
Pros
LS Retail has a lot of features and functionality, and it's highly configurable. The best part is that it can work semi-offline and online. The data director feature helps in replicating data back to the server, and the software is user-friendly.
Cons
Customization and software enhancements are challenging to perform. There are many restrictions in the coding that limit the ability to improve it.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Tonipo
Information Technology and Services, 11-50 employees
More than a year
July 2019
LS Retail Review
LS Retail Review
Pros
I may be new to the company, but I find LS Retail convenient to use.
Cons
Although I haven't been a long-time user, I believe having a mobile app would greatly improve accessibility, allowing users to access the software from anywhere.
Ease of use
9
Value for money
10
Customer Support
7
Functionality
7
Razil
Information Technology and Services, 51-100 employees
Less than 6 months
July 2019
Best retail solution around
Best retail solution around
Pros
LS Retail POS features are great and the replication platform is strong. I also love the stock replenishment module.
Cons
I found that the new release notes are unclear, and training videos are not available for all features.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Yogesh
Information Technology and Services, 101-500 employees
More than a year
July 2019
LS Retail/Central, NZ experience
LS Retail/Central, NZ experience
Pros
The advantages of LS Central lie in its ability to be configured without code and its flexible architecture that mirrors retail operations. It's based on the very stable DynamicsNAV/Business Central platform. The web integration supports multi-channel selling as well.
Cons
Like any enterprise, I realized that a significant amount of configuration is required to maximize the product's potential. It's important to recognize the need for sufficient internal resources for the project and to maintain a good relationship with an LS accredited implementation partner.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Bill
Computer Software, 11-50 employees
Less than a year
July 2019
Great business value
Great business value
Pros
LS Retail is integrated and easy to use. It's a world-class product with great functionality.
Cons
I experienced some delays in the technical response.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Fernando
Information Technology and Services, 51-100 employees
More than a year
July 2019
functionalities
functionalities
Pros
The ease of setting up and the information replicas are impressive.
Cons
The documentation available on the portal is not very clear.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Ricardo
Computer Software, 51-100 employees
More than a year
July 2019
Best POS for Microsoft Dynamics 365
Best POS for Microsoft Dynamics 365
Pros
The integrated ERP and POS solution offers rich functionality. It also supports omni-channel capabilities for retail businesses.
Cons
Setting up the system requires a lot of knowledge and there are numerous options to consider.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
July 2019
Excellent retail pos
Excellent retail pos
Pros
LS Retail is easy to use for customer references across all retail formats. The product development strategy is excellent.
Cons
The price is high especially for small retailers with single stores.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yasser
Information Technology and Services, 101-500 employees
More than a year
July 2019
Value for your dollars!!!
Value for your dollars!!!
Pros
The software solution works straight out of the box and provides amazing adaptability and extensive modularity.
Cons
I noticed a lack of a comprehensive Human Resources aspect. Although there is some HR involvement it is very limited.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than a year
July 2019
Good software for POS terminals
Good software for POS terminals
Pros
LS Retail has numerous functions and options. It can be customized almost without limitations and integrates well with Microsoft Dynamics.
Cons
It is challenging to set up different prices for various store locations. I also found that there are missing filters for adding or removing groups of items for specific offers.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Anonymous
Not Specified, 51-100 employees
More than a year
July 2019
LS Central
LS Central
Pros
The most amazing feature of LS Retail is the Data Director, which seamlessly handles data replication.
Cons
Reporting is an area where I hope for significant improvement. For instance, there should be industry-standard reports like a Daily Sales report for the hospitality sector, which is frequently requested by customers.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
10
Sameer
Information Technology and Services, 51-100 employees
More than a year
July 2019
Availability of Latest Versions and New Vertical (Pharma etc.) for our Region
Availability of Latest Versions and New Vertical (Pharma etc.) for our Region
Pros
LS Retail software quickly introduces new features, modules, and technology to stay up to date with current and future market requirements.
Cons
Obtaining a localized version can be difficult when there is a heavy reliance on Microsoft. Localization is not prioritized in the case of a .Net solution.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laxman
Information Technology and Services, 51-100 employees
More than a year
July 2019
One solution for the retail challenges
One solution for the retail challenges
Pros
The software is intuitive and solves most of the problems encountered in the retail industry, from gas stations to brick-and-mortar retail. It's possible to seamlessly integrate with an ERP like Dynamics and handle critical solutions in real-time. In my opinion, it is the most comprehensive solution for retail at this time.
Cons
Like any other software with robust security features, facing certain problems in this regard can be overwhelming.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Reinaldo
Information Technology and Services, 101-500 employees
More than a year
July 2019
LS Retail Product Review
LS Retail Product Review
Pros
Everything is perfectly organized, and the POS design is very good. Overall, it's a good product.
Cons
There is a lack of documentation and I think it would be beneficial for it to be more specific.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Chaitanya
Information Technology and Services, 51-100 employees
Less than 6 months
July 2019
All in one Retail solution
All in one Retail solution
Pros
I really like the loyalty module and the click-and-collect solution.
Cons
Loyalty points redemption is a challenging area to navigate.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Ajikumar
Retail, 500+ employees
July 2019
LS Retail is a one stop solution for Retail POS
LS Retail is a one stop solution for Retail POS
Pros
The POS is easy to use, and it offers all the essential features related to replenishment, loyalty and member management, gift cards, and credit notes on sales returns.
Cons
I am disappointed with the discount feature as it lacks robustness and flexibility in usage. It becomes a bottleneck in the current dynamic retail industry where brick-and-mortar establishments and e-commerce are moving together. The LS offerings for discounts lack support and are incapable of handling multiple and diverse discount processes needed to retain loyal members across different retail brands.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
PALLAVI
Information Technology and Services, 51-100 employees
More than a year
July 2019
I Love LS Retail
I Love LS Retail
Pros
Being built on top of Microsoft Dynamics NAV/BC makes it comprehensive for backend operations and scalable. It's flexible for customization and offers industry-ready features for a quick start. It has been tried and tested for ease of use and has cool intuitive features.
Cons
Microsoft Dynamics NAV's shortcomings are inherited by the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kabilan
Information Technology and Services, 51-100 employees
July 2019