LS Retail Reviews

Pros

The best way for me to track my daily expenses and income in retail zones is through this software. It can handle large volumes of data and can be easily integrated with solutions like WhatsApp and payment gateways.

Cons

I found that it comes as a vertical software with Business Central rather than a standalone software.

Pros

Microsoft Dynamics Navision and other ERP systems are easy to work with. I can configure any discount system to automate the cashiering process, including tender types, banks, discount coupons, gift vouchers, date and time-based discounts, quantity-based discounts and more.

Cons

Currently, there is no control over the length of the invoice number in the POS system. It is alphanumeric and exceeds 12 digits.

Pros

Setting up this software is simple and it's the best choice for the retail industry as it has almost all the necessary functionalities built-in. Upgrading to newer versions allows access to additional features.

Cons

Microsoft is transitioning to Business Central but LS Central has not fully migrated to this technology upgrade yet. The launch of the data migration toolkit will take some time.

Pros

LS Retail is the best in its retail operations and can be integrated with other enterprise resources. It is cloud-based and offers good POS management. Additionally, loyalty programs can be configured.

Cons

The support provided is mainly online and is more suitable for large companies. It is more expensive compared to other retail software options.

Pros

I love the overall look and highly customizable features of this software. It can be integrated with almost any .NET or API-based solution. The mobile POS solution is quite simple and there is a mobile app for each module, such as retail, warehouse, inventory management, LS Pay and more. It integrates with all possible NAV updates of Microsoft Dynamics NAV from version 3.0 to 14.xx.

Cons

There are issues with coalition and Arabic languages. The software is costly due to its base on NAV. It would be beneficial to have a different billing solution for small-level shops.

Pros

LS Retail software offers rich features and functionality and is stable because it's an add-on on top of Dynamics NAV/365 BC, which is strong in accounting. It can be easily configured with a good understanding of the system.

Cons

I have found the support team to be unhelpful and the product is quite expensive.

Pros

No matter what activities I need to perform, this software makes it easy. Cashiers can intuitively complete transactions while still providing advice to customers. Administrators can set up complex benefits for the sales process.

Cons

Sometimes, it can be challenging to find the most appropriate method to fulfill a specific task due to the various ways to achieve the required functionality.

Pros

There is a wide range of features or options available for users.

Cons

Implementation can be complex. Even with over 10 years of experience we encounter issues that are difficult to solve which are often related to changes implemented by LS Retail for new versions.

Pros

The usability is excellent and after training it is easy to change functions and the interface at the checkout.

Cons

In certain situations, the functionality does not work as expected and requires code changes.

Pros

LS Retail software provides a single platform for both ERP and POS functions. The Data Director tool is the best, and the software is scalable. There is a priority on offers and promotions.

Cons

I have received numerous complaints from my customers regarding promotions such as birthday promotions. The system only triggers these promotions on the exact date of the end customer's birthday, which is not enough. Typically, customers prefer options like celebrating the entire birthday month or within a 15-day window. On the mobile platform, local software can provide better support for this, especially in the hospitality industry. The web POS is relatively slow, and the hardware requirements are demanding, especially for the store database. Customers want the system to suggest what end customers should purchase based on their preferences. Loss prevention should be included as a standard feature, but the price is too high. There are still some bugs present, and the three levels of item categorization (division, category, product group) are not enough. Managing auto post statements becomes impractical when dealing with more than 50 stores. It would be helpful if there were a setup option for this, and in case of failure, an email notification should be sent.

Pros

The retail and hospitality features are basic but useful.

Cons

I found that the price of the software is high and some features are not included in the base pack.

Pros

The functionality for the retail industry is excellent.

Cons

The solution performs well for the retail industry.

Pros

This software is built on Business Central and is compatible with SQL. It utilizes Microsoft AZURE and cloud technology, offering rich features with integrated ERP. It's a great fit for mid and small retailers, allowing for quick setups to go live. The replication tool is also good. I have a long list of other benefits.

Cons

I had difficulties with the user-friendliness of the POS configurations. There were too many complicated setups involved behind the scenes which makes it hard to install, deploy and maintain, especially for low-end retailers. I also faced a lack of training materials for the latest versions, a lack of integration with other channel platforms and a lack of localizations in certain countries. Additionally, the partners were not up to date.

Pros

One of the best aspects of LS Retail is that it's built on the efficient SMB ERP Software (Navision). The data model is industry-leading, and LS Retail brings out the best features to enhance your retail business. You can customize the product to meet your specific business needs, providing transparent visibility into the firm's growth.

Cons

We encountered latency issues in data replication and it took quite some time to resolve them. It took us a couple of days to identify the problem, but fortunately it can be easily overlooked.

Pros

LS Retail features are designed nicely which aligns the processes with current trends.

Cons

Maintaining the data director, especially in the internet infrastructure of the Philippines, proved to be challenging.

Pros

The functionality and the structured nature of the data is what I like the most about LS Retail.

Cons

I require localization for India and a GST patch update.

Pros

LS Retail is good for retail industries as it offers most of the necessary options to run operations.

Cons

The license feels unnecessary and the features are scattered and not integrated seamlessly. It seems clear that it sits on top of another application. Basic functionalities like a stock report are missing, and some features are incomplete. There are quite a few bugs that require waiting for the next patch.

Pros

This software is easy to use, install, learn and modify.

Cons

Unfortunately, there is no source code available to modify and develop a retail mobile app. Additionally, there are no documents provided for the same.

Pros

With LS Retail you don't have to worry about maintaining multiple systems for retail, inventory and financial management. It's an all in one solution for your retail and accounting needs.

Cons

The data director has caused us numerous headaches. While it is the system's strength, the issues, bugs and related concerns attached to it have become a significant drawback and have affected the overall performance of the system in the market, particularly for large-sized industries. Furthermore, the support provided for questions regarding the data director is unsatisfactory.

Pros

I like the complete functionality and the agile usability.

Cons

LS Retail price is considerably higher compared to other products available in the market.