Anonymous
Retail, 11-50 employees
“team always ready to help”
Pros
The platform has been excellent to use and the team is always available and ready to help. I feel quite at ease knowing that if I ever run into an issue the staff will have my back.
Cons
I think the cycle count process could be improved so that counting inventory takes less effort.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Anonymous
Retail, 11-50 employees
“Support always available”
Pros
Whenever I need assistance the support staff are always there and ready to help. I don't have to figure out issues on my own and I really appreciate that.
Cons
There are a few small technical limitations such as not being able to waive a delivery fee. It's a fairly specific limitation but having the option to waive that fee when needed would give me more flexibility when handling deliveries.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Anonymous
Retail, 11-50 employees
“simplifies complicated tasks”
Pros
One of the biggest benefits of using Meadow is being able to speak with a real person and working through a problem with them. It also takes a lot of complicated tasks and makes them much simpler to understand. The integrations are smooth and easy for me to use and the system stays dependable even during peak hours. Overall it has made day-to-day operations much more efficient, special thanks to the AI and reporting tools insights.
Cons
Don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10