Last Updated
Overview
PointOS offers Point-of-sale (POS) software designed to streamline restaurant and bar operations. While some users note occasional hiccups with its card reader, its intuitive interface and commission-free online ordering are significant benefits. Overall, the system’s payment processing and reporting make it an accessible solution for hospitality businesses.
Overall Rating
Based on 2 users reviews
1
Rating Distribution
Positive
0%
Neutral
0%
Negative
100%
Starting Price
Custom
PointOS Specifications
- Sales Tracking
- Online Help
- Report Analyzer
- Payment Processing
What Is PointOS?
PointOS is a Point of Sale (POS) platform designed for restaurants, bars, and nightclubs to manage daily operations. Its integrated, commission-free online ordering suite helps businesses increase takeout revenue without incurring third-party fees. The system’s cloud-based reporting provides remote access to sales and performance data for better business management, while its offline mode ensures transactions can be processed during an internet outage, preventing service interruptions and loss of sales.
PointOS Pricing
The software offers one all-inclusive plan to provide access to all its features, priced at $39.99/license/month.
Disclaimer: The pricing is subject to change.
PointOS Integrations
Who Is PointOS For?
PointOS is ideal for a wide range of businesses in the hospitality industry, including:
- Full-service restaurants
- Quick-service establishments
- Bars
- Nightclubs
Is PointOS Right For You?
Hospitality businesses often face challenges with high commission fees from third-party delivery apps and complex POS pricing. PointOS addresses this with a built-in, commission-free online ordering platform. Its system is PCI-DSS compliant, ensuring payment card data is handled according to industry security standards. For new or small-scale restaurants that prioritize simple in-house online ordering, PointOS offers a straightforward solution.
Still doubtful if PointOS software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
PointOS Features
Commission-Free Online Ordering
PointOS features an integrated ‘PointOS To Go’ suite, which allows restaurants to accept delivery and takeout orders directly through their own website. This eliminates costly third-party platform commissions, increasing the profitability of every online sale and giving businesses more control over their customer relationships and data.
Cloud-Based Reporting And Analytics
The system provides access to comprehensive reports on sales, labor, and inventory from any device through the ‘myPointOS cloud’ portal. This feature allows managers and owners to monitor business performance remotely, identify sales trends, and make informed operational decisions without needing to be on-site.
Flexible Payment Processing
The platform offers multiple payment processing structures, including competitive interchange-plus and low flat-rate options. This flexibility allows businesses to select the most cost-effective model for their specific transaction volume and type, helping to minimize payment processing fees and improve their bottom line.
QR-Code Contactless Ordering
This feature enables QR-code-based contactless ordering and checkout, giving customers access to a digital menu and self-checkout options. Businesses can also print QR codes on customer checks, allowing electronic payments and streamlined service without physical interaction.
Pros And Cons of PointOS
Pros
Simplifies daily operations with ease of use
Provides timely help through responsive support
Offers flexible back-office tools for menus and layouts
Cons
Cloud backup requires a manual start sometimes
Report emails could use clearer labelling
PointOS Reviews
Total 2 reviews
1
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars100%
Share your experience
Alfredo H.
Hospitality, 11-50 employees
More than a year
“Outdated, unsupported and overcharging”
Pros
There is nothing I actually like about this. It feels completely outdated and the customer service is the worst I've ever dealt with. The 24-hour support they advertise simply isn't real.
Cons
I'm paying for software that supposedly had live support but that was dropped after the company changed hands. Now they only work with two payment processors that charge more than anyone else out there.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
1
Functionality
2
Angela A.
Restaurants, 1-10 employees
More than a year
“Promised simplicity, delivered five years of pain”
Pros
I was sold on the promise of inventory management, payroll hour calculations and a simple system. That was what drew me in initially.
Cons
After five painful years I can only say: don't do it. The screen doesn't even have a power button so when it freezes (sometimes daily) they just say unplug it. Every update supposedly fixes something but breaks something else. I dealt with auto-entering wrong amounts, tabs clearing, payroll errors, modifiers not working and a two-system mismatch that caused nine months of PCI issues. Refunding cash takes eight steps through multiple screens. Even inventory tracking makes no sense after five years. I'm done.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
2
Functionality
1
Frequently Asked Questions
Does PointOS offer an API?
No, PointOS does not offer an API.
Does PointOS have a mobile app?
No, PointOS does not offer a mobile app.
What language does PointOS support?
The software supports English only.
What types of PointOS price plans are available?
The software is available through a single all-inclusive plan, priced at $39.99/license/month, giving users access to all features. Contact us to request a personalized PointOS cost quote based on your institution's requirements.
What other apps does PointOS integrate with?
Information about third-party integrations has not been specified by the vendor.
What level of support does PointOS offer?
The platform provides support via ticket submission and phone.
Who are the typical users of PointOS?
PointOS is ideal for hospitality businesses such as full-service restaurants, quick-service establishments, bars, and nightclubs.