PrimeRx Reviews
Total 26 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars38%
4
Stars35%
3
Stars15%
2
Stars0%
1
Stars12%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Mujjahid
Health, Wellness and Fitness, 11-50 employees
More than a year
“Good support
Pros
The ease of use, friendly staff, and constant improvements are noteworthy.
Cons
There are numerous glitches, and it's difficult to replicate them. Many times, customer support representatives are not properly trained or the lack of training causes more harm than good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Johnny
Retail, 1-10 employees
More than a year
“PrimeRxs excellent performance!
Pros
Learning the program is very easy! It's simple - just follow the guidelines!
Cons
I have nothing to complain about the program because it is very simple!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maunik
Retail, 1-10 employees
More than a year
“Easy user friendly
Pros
Everything is good, mainly due to its user-friendly nature and ease of use.
Cons
I don't have any complaints but the delivery software could be improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nadia
Pharmaceuticals, 1-10 employees
More than a year
“Does the job
Pros
PrimeRx is easy to use and gets the job done properly.
Cons
Some features need improvement, such as the sea entry and checking system for failed controlled substance sending to HCS. Whenever you edit a prescription it unnecessarily changes the date and time stamp from the original.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
7
ram
Pharmaceuticals, 11-50 employees
More than a year
“Low cost
Pros
It offers low cost, customization options, ease of use, and customer support (although it's important to reach the right person to resolve any issues).
Cons
The POS functionality is non-existent and double billing is a hassle. Managing compound billing is a nightmare and perpetual inventory, regardless of efforts it is full of errors. The system crashes frequently.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Moji
Pharmaceuticals, 1-10 employees
More than a year
“Prime Rx your go to software
Pros
Transitioning to PrimeRx is a simple task. It feels like using Windows with prompts that help seamlessly navigate the system. It is very user-friendly.
Cons
No cons to mention. The updates are automatically done for you, and you don't need to do anything extra.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10