Total 26 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

38%

4

Stars

35%

3

Stars

15%

2

Stars

0%

1

Stars

12%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

M

Mujjahid

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0
February 2019

Good support

Pros

The ease of use, friendly staff, and constant improvements are noteworthy.

Cons

There are numerous glitches, and it's difficult to replicate them. Many times, customer support representatives are not properly trained or the lack of training causes more harm than good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Johnny

Retail, 1-10 employees

More than a year

5.0
February 2019

PrimeRxs excellent performance!

Pros

Learning the program is very easy! It's simple - just follow the guidelines!

Cons

I have nothing to complain about the program because it is very simple!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Maunik

Retail, 1-10 employees

More than a year

5.0
February 2019

Easy user friendly

Pros

Everything is good, mainly due to its user-friendly nature and ease of use.

Cons

I don't have any complaints but the delivery software could be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nadia

Pharmaceuticals, 1-10 employees

More than a year

4.0
February 2019

Does the job

Pros

PrimeRx is easy to use and gets the job done properly.

Cons

Some features need improvement, such as the sea entry and checking system for failed controlled substance sending to HCS. Whenever you edit a prescription it unnecessarily changes the date and time stamp from the original.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

7

R

ram

Pharmaceuticals, 11-50 employees

More than a year

3.0
February 2019

Low cost

Pros

It offers low cost, customization options, ease of use, and customer support (although it's important to reach the right person to resolve any issues).

Cons

The POS functionality is non-existent and double billing is a hassle. Managing compound billing is a nightmare and perpetual inventory, regardless of efforts it is full of errors. The system crashes frequently.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

M

Moji

Pharmaceuticals, 1-10 employees

More than a year

5.0
February 2019

Prime Rx your go to software

Pros

Transitioning to PrimeRx is a simple task. It feels like using Windows with prompts that help seamlessly navigate the system. It is very user-friendly.

Cons

No cons to mention. The updates are automatically done for you, and you don't need to do anything extra.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10