Last Updated
Overview
PrimeRx is at the forefront of pharmacy management software, offering technologically advanced solutions that empower pharmacists in their mission to create healthier communities. The PrimeRx platform enhances pharmacies' financial health through streamlined workflows, resulting in operational efficiencies that drive profitability.
PrimeRx Specifications
- Sales Orders
- Invoicing
- Sales Tracking
- Customer Relationship Management (CRM)
PrimeRx Features
Automated Refill Management
The software has a predictive Refill Compliance Dashboard showing daily, weekly, and monthly scheduled refills. Users can customize the dashboard to manage tasks like refill metrics, daily scheduling, medication management, and expired medicine refills.
Patient Account Management
Pharmacists can easily access a patient's profile and medical history to warrant suitable recommendations. PrimeRx keeps track of current records of prescriptions, immunizations, notes, eCare plans, and clinical assessments.
Dispensing Management
The system includes bin management for prescription pickup visibility, prescription management, automatic inventory management, and label queue management, which helps save time on manual entries.
Inventory Management
This feature helps keep track of inventory levels by state and federal regulations, convey electronic orders, estimate cost differences between wholesalers, and receive actual cost updates.
Report Generation
The detailed report generation feature allows pharmacists to gain visibility into all pharmacy regions. These reports enable the manager or owner to identify operational areas that are working well and make the needed improvements.
Pros And Cons of PrimeRx
Pros
Software is constantly evolving
Customer support is great
User-friendly interface
Pharmacist verification of prescriptions
Cons
Prices are slightly high
EDI set up for ordering medication
PrimeRx Reviews
Total 26 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars38%
4
Stars35%
3
Stars15%
2
Stars0%
1
Stars12%
Share your experience
sarfaraz
Healthcare, 1-10 employees
More than a year
“primerx review”
Pros
PrimeRx is a highly reliable and user-friendly system.
Cons
I can't find anything negative to say about this.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Atara
Pharmaceutical, 11-50 employees
More than a year
“Westgate Pharmacy”
Pros
We really like the fact that PrimeRX is easy of use which allows for a smooth workflow in a retail environment.
Cons
The clinical drug database needs to be reassessed. The drug interactions sometimes provide completely inaccurate information. Additionally, PrimeRx often links medications incorrectly, failing to associate a generic with other equivalent generics. Customer service representatives sometimes struggle to understand the issues we are facing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Rizwan
Retail, 1-10 employees
More than a year
“PrimeRX 30+ years”
Pros
I find it easy to use. I have tried Best Rx but I prefer the simplicity of PrimeRx.
Cons
The software crashes frequently, and the customer support is inconsistent. Some tech support representatives are knowledgeable, while others are not. I had to make a list of the best tech support representatives.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Frequently Asked Questions
What pricing plans does PrimeRx offer?
PrimeRx pricing is based on a subscription model. Users can get pricing details for a customized plan that fits their business needs.
Who is PrimeRx typically used by?
PrimeRx is best used in the healthcare sectors, including Retail Pharmacy, Specialty Pharmacy, Long-Term Care/Assisted Living, Health Systems, Mail Order, 340B, Physician's Office, Hub Service, and Compounding.
What languages does PrimeRx support?
PrimeRx supports English, French, Arabic, German, Chinese, Russian, and many more.
Does PrimeRx support mobile devices?
Yes, PrimeRx offers support for Android and Apple devices.
Does PrimeRx have an API?
Yes, API access is available.
What other apps does PrimeRx integrate with?
PrimeRx integrations with various third-party applications, including Aventi Health, ConnectiveRx, Custom Health, CPESN, Arium Innovative Pharmacy Solutions, Kirby Lester, Parata, PickPoint, RXSafe, Rx2Go, Scriptdrop, Quickbooks, Jotform and more.
What level of support does PrimeRx offer?
PrimeRx support includes a 24/7 Live rep, an Email/Help Desk, a Knowledge Base, chat, Phone Support, and a FAQ forum.