Revel Systems Reviews
Total 23 reviews
3.2
All reviews are from verified customers
Rating Distribution
5
Stars22%
4
Stars35%
3
Stars4%
2
Stars17%
1
Stars22%
Satisfaction score
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
David
Restaurants, 51-100 employees
Less than a year
“Just did not like it
Pros
When it comes to pros, there is nothing I have to say as we continue to face issues with it.
Cons
Splitting guest checks is difficult which causes problems with discounts. The overall discount platform is hard to use and does not meet my needs. Gift cards have been a constant issue and despite spending lots of time on the phone with support, the problem's never resolved. Today credit cards did not work because of a technical issue and even after it got fixed, it stopped working a few hours later. Too many issues that waste my time. The system should be helping me but it feels like it makes my job harder.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
2
Guy
Food & Beverages, 11-50 employees
Less than a year
“Met all our needs
Pros
It has definitely helped our business run smoother as it is detailed and well thought out software with lots of controls and options .
Cons
I cannot close out and email an invoice from the POS system. Plus it shows payment as deposit instead of paid.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Odai
Furniture, 51-100 employees
More than a year
“Worth considering
Pros
Revel Systems is really easy to use and navigate. I would definitely recommend it.
Cons
No complaints here as it is very easy to use and navigate. I would definitely recommend it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10