Revel Systems

Revel Systems

23 Review(s)

Overview

Revel Systems empowers businesses with a feature-rich POS solution designed for efficiency. While the menu setup is more complicated than competitors, it provides flexible payment processing options. From restaurants to retail, Revel streamlines operations, enhances customer experiences, and supports growth with its intuitive tools, cloud-based accessibility, and real-time analytics.

Overall Rating

Based on 23 users reviews

3.2

Rating Distribution

Positive

57%

Neutral

22%

Negative

22%

Starting Price
Custom

Revel Systems Specifications

Sales Tracking

Customer Management

Inventory Management

Purchasing

View All Specifications

What Is Revel Systems?

Revel Systems, now a part of Shift4 Solutions, is a dynamic POS solution built for restaurants, retail stores, and service businesses. It enhances operations with inventory tracking, employee management, and real-time reporting. While offering advanced tools, the software ensures flexibility with multiple payment options. Used by small businesses and enterprises alike, it provides cloud-based access, seamless integrations, and a user-friendly experience. With powerful analytics and customization, Revel Systems POS helps businesses boost efficiency, improve customer interactions, and drive profitability.

Revel Systems Pricing

The Revel Systems cost is customizable as per each user’s requirements and the nature of the business.

Get a custom quote of the Revel Systems price tailored to your business needs.

Revel Systems Integrations

Revel Systems software integrates with various apps, including:

  • Twilio
  • QuickBooks Online
  • DoorDash Drive
  • Restaurant365
  • GrubTech
  • 7shifts
Watch a free Revel Systems demo to learn more about its integrations.

Who Is Revel Systems For?

Revel Systems focuses on the restaurant industry, serving different types of businesses, such as:

  • Quick service restaurants
  • Table service restaurants
  • Specialty retail brands

Is Revel Systems Right For You?

Revel Systems is ideal for restaurants and retail businesses that need a powerful, cloud-based POS with advanced inventory, ordering, and customer management features. It suits multi-location enterprises and fast-paced operations looking for real-time insights and seamless payments. Revel Systems POS is the one for you if you want a scalable, tech-driven solution to systemize workflows and boost efficiency.

Still not sure about Revel Systems? Contact our support team at (661) 384-7070 for further assistance.

Revel Systems Features

It ensures smooth business operations with a cloud-based POS that works even offline. It enables secure transactions, detailed cash tracking, and customizable menus, enhancing efficiency and customer experience.

See How It Works

This feature empowers businesses to handle off-premises orders seamlessly. It provides real-time menu updates, maintains control over customer data, and ensures smooth, user-friendly transactions for a hassle-free ordering experience.

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Revel Systems helps businesses track inventory in real-time, down to the ingredient level. It offers low-stock alerts, automated purchase orders, and a mobile barcode scanner for effortless and efficient stock management.

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The software streamlines multi-location business operations by centralizing menus, employee data, and reports. It ensures consistency, efficiency, and smooth management across all business outlets.

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It replaces paper tickets with a digital kitchen display, optimizing order processing. It enables real-time tracking, customized order views, and accurate reporting, boosting kitchen efficiency while reducing errors.

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This feature simplifies payment processing by integrating directly with the POS system. It offers secure transactions, competitive rates, and a streamlined financial experience, making payments more efficient for businesses.

See How It Works

Pros And Cons of Revel Systems

Pros

  • The onboarding process goes smoothly with helpful support

  • Compatible with iOS devices, making it accessible for Apple users

  • The system continues to function even when the internet goes down

  • Offers multiple payment processing options for flexibility

Cons

  • Network connectivity issues cause operational disruptions, according to some software users

  • As per some users, difficult process to add new products and modifiers

Revel Systems Reviews

Total 23 reviews

3.2

All reviews are from verified customers

Rating Distribution

5

Stars

22%

4

Stars

35%

3

Stars

4%

2

Stars

17%

1

Stars

22%

Share your experience

P

PHIL

Hospitality, 1-10 employees

Less than a year

1.0
April 2024

Not to be considered

Pros

It has absolutely nothing to like. Very overpriced and clunky software with absolutely no customer service. Stay away from it no matter what.

Cons

Terrible software with no customer service. They are rude, unresponsive and there is no support in Australia. So I would recommend looking elsewhere.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

1

Functionality

2

J

Jeanne

Food & Beverages, 11-50 employees

More than a year

1.0
March 2024

It is not worth the trouble

Pros

It is really easy for our staff to use and we can implement our own gift cards and loyalty programs which is great.

Cons

Well other than a few things, I pretty much dislike everything. In short it was a nightmare for us, be it reporting, customer service, adding products and modifiers. Getting our issues resolved was tough. Like it was hard just to find someone knowledgeable on the phone. Half the time I solved the issue myself while waiting for them to figure things out. And at times it took over an hour just to get someone to answer, all while trying to run my business.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

1

Functionality

2

C

Chase

Hospitality, 1-10 employees

Less than a year

1.0
February 2024

Stuck paying without even using it

Pros

There is nothing I like about it!

Cons

Everything went wrong. Over a year ago we spent approx 10+ hours on the phone setting things up, over 100 hours with customer service and got passed between V1 and V2 of their online ordering system, neither of which had the features we were promised. We were misled and now we are in breach of contract. We are handing it over to our lawyer for resolution which adds another cost. Also it is sad how fast the company grew while failing to support its customers. They have almost put our small business out of business and they are still taking money from our bank account despite us blocking charges.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

1

Functionality

2

Frequently Asked Questions

Revel Systems supports English language.

Revel Systems offers smooth integration with various apps, including GrubTech, Homebase, MarginEdge, Marketman, OpenEye, Restaurant365, 7shifts, etc.

The typical users of Revel Systems are different types of businesses from the restaurant industry.

Yes, Revel Systems offers an API.

Revel Systems offers support through live chat, email, FAQs, and a knowledge base.

Yes, Revel Systems offers a mobile app for iOS users.

Revel Systems offers custom-based pricing according to the customer requirements.