Rezku POS Reviews

Pros

I like how easy it is to use and get started. I struggled with installation in the beginning, but tech support was always there for me. They took the time to help me understand the hardware and software.

Cons

Depending on your restaurant's size and layout, you might need to invest in a network kit to ensure everything operates smoothly. I just wish the kit was not so expensive.

Pros

Rezku offers a robust offline mode that allows my business to stay connected to our orders and customers at all times. Our restaurant operates in an area with very little and unreliable internet service, and our other cloud-based POS system completely FAILED us in the past. Implementation was easy, and the customer service and tech staff have been easy to work with every step of the way.

Cons

It's a new company, so not every feature is available yet, but they seem to be adding more features all the time.

Pros

It's VERY modern with the Apple iPad, easy to set up, and if you can work your phone, then using this is a snap. Technical support is AWESOME. Have a problem or a question? Call them anytime. The techs are very knowledgeable and will walk you through anything and everything. If something isn't available within the program for your company, know that the program developers will make adjustments to suit your needs. And let's talk about price, first year free with no contract? It's most definitely worth a try! Thanks to Rezku, we went from that old-school cash-only system to a new state-of-the-art system, and it's really making a difference for us. Thanks, Rezku!

Cons

There are still a few software issues that arise, possibly because it's still relatively new. However, the tech support is excellent, and any issues that have come up were resolved immediately.

Pros

I like that the Rezku team is proactive and works to ensure updates are added and proven when given input about better features needed. Their support staff is top of the line and makes sure all issues are promptly solved or given a workable alternative. The costs involved should not be overlooked, as they are extremely competitive compared to other POS platforms.

Cons

While the customization of reports is not as extensive as some other systems, it's not a hindrance to effectively monitor key metrics in daily operations. With their focus on outstanding customer service and ongoing development, I'm confident they will introduce more features as their customer base grows.

Pros

The response to problems is great. The setup of the program was a little involved but manageable. It allows for functions in a business that doesn't have a lot of variables.

Cons

I was disappointed that after explaining what I needed, they repeatedly sent me the wrong credit card machine. Thirty days later, due to unforeseen circumstances, I had to cancel, and they refused any refund. I won't use them again.