Rezku POS

We are SO glad we chose Rezku for our new cafe!

Pros

Rezku was easy to set up. I got started using it after just a couple of hours. Learning to use the POS was also very quick and easy. I loved that many "extras" are included with Rezku, which cost extra or are not even available with other POS systems. For example, ingredient-level inventory and food costing let me determine exactly what each menu item costs to serve, which has been tremendously helpful in keeping my food costs down. Rezku support has been EXCELLENT! There is always someone available via phone or chat to answer questions or resolve any issues that arise.

Cons

Personally, I have no complaints whatsoever!

Top Notch POS

Pros

What I enjoyed most is the customer service. I've used many different POS systems over the years, and Rezku has the best and most reliable by far.

Cons

Up to now, I haven't found anything disappointing about the system.

Rezku to the Rescue!

Pros

It is super simple to use. The hardware is iOS related. Their corporate customer support is bar none.

Cons

While Wifi connectivity is crucial, Rezku does have backup plans in case Wifi goes down.

Rico's Italian Pizza Review of Rezku

Pros

Rezku has the features necessary to build a complex menu for pizza restaurants.

Cons

Rezku is always evolving, which results in some growing pains.

The best POS!

Pros

The Rezku POS is a game changer for my business. Taking orders directly from the table via a tablet speeds up the kitchen production.

Cons

I haven't discovered any drawbacks with the Rezku POS system yet.

VERY BEST! Restaurant POS system on the market

Pros

What I like best about Rezku is the fantastic customer support. Not once have I called Rezku support and not had the phone picked up in less than two rings with a very helpful representative walking me through any issues.

Cons

We identify customers by number, so having a significantly larger ticket number printed on receipts would be a significant improvement. I'm talking about something around 1 inch tall at the bottom of the receipt, highlighted by a circle.

Jasper Ridge Brewery and Rezku POS

Pros

Everything is wonderful with Rezku. Anytime I have an issue or problem, they are there to help and answer questions.

Cons

The only issue I've encountered is that the reports and exports lack descriptions. However, it's easy enough to click and view the report to understand its contents.

Great system

Pros

It is easy to use, set up, and maintain. Best of all is the streamlined hardware.

Cons

The secondary system can be sluggish, and connecting to the host can be frustrating at the worst times.

Avoid at all cost!

Pros

Nothing. I can't think of one thing.

Cons

The credit card system never worked, costing me a significant amount of money.

I drank the kool aid

Pros

The setup process was simple, and I noticed that the staff appeared to be pleasant and helpful.

Cons

My experience with customer care was awful. Everything that was promised to me either came with an additional charge or required payment for development. They also misled me about transferring my $25K in sold gift cards over to the new system, which turned into a costly nightmare involving thousands in CPA costs to resolve.