Salonist Reviews
Total 24 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars79%
4
Stars8%
3
Stars4%
2
Stars0%
1
Stars8%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Zainab
Consumer Services, 1-10 employees
Free Trial
“Incredible journey of salonist
Pros
Salonist system is easy to use which makes appointment booking and time management simple. It also helps boost sales and I can now easily create and communicate offers to my clients.
Cons
There is not much to complain about but it would be helpful if the app allowed customers to book their appointments directly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alia
Mental Health Care, 1-10 employees
Less than a year
“Excellent Scheduling System with Room for Improvement
Pros
Managing my schedule has become easy and stress free with this tool. Its time saving features and reliable performance has also positively impacted my daily routine. I highly recommend Salonist.
Cons
I have not faced any issues so far with Salonist.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Avani
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Worst Software as well as Service
Pros
the service inquiry and follow up were so impressive that it made the decision to purchase easy.
Cons
Whenever I faced problems after purchasing it seemed like the manager and staff were always on emergency leave.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
1
Functionality
1
alejandro
Health, Wellness and Fitness, 51-100 employees
Free Trial
“Great software and solution for our staff
Pros
it is a complete tool for managing all activities in our spa.
Cons
Translation into other languages might need to be done more carefully.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sneha
Cosmetics, 11-50 employees
More than a year
“Best Software for Salon & Spas
Pros
Salonist interface is clean and simple which makes it easy to use. It simplifies the whole process while maintaining a professional touch.
Cons
I like the software so far and have not come across anything I would want to change at this point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kriti
Cosmetics, 11-50 employees
Less than a year
“Thank you Salonist from Amantran Beauty Clinic, Raipur, Chhattisgarh
Pros
There are various reporting options available and the technical support team responds quickly.
Cons
Salonist disconnection from Biometric features makes editing the service list complicated. I cannot simply search and reach the service list by service group.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Narendra
Consumer Services, 11-50 employees
Less than 6 months
“Fantastic Experience
Pros
Salonist is easy to install and cloud based functionality, along with the key reports it generates have allowed us to better monitor daily activities and focus on improvements.
Cons
Offline availability would be great so we would not always be dependant on an internet connection.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Consumer Services, 1-10 employees
Less than 6 months
“Great price but that is it
Pros
The only positive aspect of the software is its price.
Cons
Nothing works consistently and customer service is unavailable at night since they are based in India.
Rating Distribution
Ease of use
1
Value for money
5
Customer Support
1
Functionality
1
Anish
Cosmetics, 11-50 employees
More than a year
“Value for Money - Salonist
Pros
I really like this product. Its very easy to use and helps maintain customer data properly. My customers like this interaction method and I have seen almost a 40% growth in my product since I started using it.
Cons
There is nothing about Salonist software that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nupinder
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Its amazing
Pros
Salonist is highly customizable, easy to use and offers a wide range of features.
Cons
I do not think the term "cons" applies to this software. Everything is working well for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dilli
Hospitality, 1-10 employees
Less than a year
“Best software for salons and spa
Pros
it provides point of sale functionality, daily sales reports and SMS billing.
Cons
The staff service report does not provide the exact details I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
alaa
Utilities, 11-50 employees
More than a year
“really helpful tool
Pros
Salonist ease of use and quick technical support response are quite nice.
Cons
There is nothing to complain about as data handling is very fast. I did like to add a WhatsApp API to send messages directly to customers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Retail, 1-10 employees
Free Trial
“Its a Game changer
Pros
Whats not to like? It prevents double booking and manages everything in one place which allows us to track everything well.
Cons
No complaints. Whenever I have seen a flaw and point it out the software gets updated and fixed within days.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hari
Marketing and Advertising, 11-50 employees
Less than a year
“Salonist software Review
Pros
Salonist excellent integration and user interface features are the best because it is what Hairscouts needs.
Cons
I like everything about Salonist. Nothing comes to mind that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Starr
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Everything my spa business needs for all my locations, all in one place.
Pros
it provides everything salons and spas need from front end to back end features including employee management, customer relations and marketing. You can plan your next years campaigns in advance and the automation takes care of the rest. It offers various payment collection options and is worth every penny. There is no need for additional subscriptions and clients can even complete their forms. Everything is in one place.
Cons
In Salonist it is hard to find cons because the Salonist software is continually upgraded. One area for improvement could be the Android app for Salonist customers. However they do offer custom apps for individual businesses for an additional fee which I have not tried yet but would be interested in exploring soon.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joseph
Consumer Services, 1-10 employees
Less than 6 months
“Salonist is a Great Product.
Pros
Salonist is an excellent tool with multiple features that simplify salon management. It handles everything from booking appointments to marketing excellently.
Cons
Honestly I have only reached out for support once and the response was slower than expected. In my opinion they should work on improving their response time so that customer support tickets are addressed within 24 hours.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Nikita
Wholesale, 1-10 employees
Less than 6 months
“Salonist Review
Pros
Salonist software includes many valuable features that streamline salon operations. What I like the most is its ability to prevent appointment overlaps or double bookings.
Cons
The only area that needs to be improved is customer service. At times their responses are not very quick.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Surith
Cosmetics, 11-50 employees
Less than a year
“Salonist is good
Pros
Salonist integration with other systems and the calendar feature are simply the best. They have designed the key features very well which makes it easier to handle daily tasks.
Cons
Support and customization options for certain functions are quite limited.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
8
Ankush
Hospitality, 11-50 employees
Less than a year
“Satisfied
Pros
Salonist is quite suitable for us and easily accessible. The admin has full access to make any necessary changes within the software.
Cons
So far I have not come across any issues but the software does feel a bit tricky to access.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vishal
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
“great product
Pros
Software is quite easy to use and the after sales service has been impressive.
Cons
I actually do not have any complaints or points of contention to mention about Salonist.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10