Total 24 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

79%

4

Stars

8%

3

Stars

4%

2

Stars

0%

1

Stars

8%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

Z

Zainab

Consumer Services, 1-10 employees

Free Trial

5.0
August 2024

Incredible journey of salonist

Pros

Salonist system is easy to use which makes appointment booking and time management simple. It also helps boost sales and I can now easily create and communicate offers to my clients.

Cons

There is not much to complain about but it would be helpful if the app allowed customers to book their appointments directly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alia

Mental Health Care, 1-10 employees

Less than a year

5.0
July 2024

Excellent Scheduling System with Room for Improvement

Pros

Managing my schedule has become easy and stress free with this tool. Its time saving features and reliable performance has also positively impacted my daily routine. I highly recommend Salonist.

Cons

I have not faced any issues so far with Salonist.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Avani

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

1.0
October 2023

Worst Software as well as Service

Pros

the service inquiry and follow up were so impressive that it made the decision to purchase easy.

Cons

Whenever I faced problems after purchasing it seemed like the manager and staff were always on emergency leave.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

1

Functionality

1

A

alejandro

Health, Wellness and Fitness, 51-100 employees

Free Trial

5.0
July 2023

Great software and solution for our staff

Pros

it is a complete tool for managing all activities in our spa.

Cons

Translation into other languages might need to be done more carefully.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sneha

Cosmetics, 11-50 employees

More than a year

5.0
February 2023

Best Software for Salon & Spas

Pros

Salonist interface is clean and simple which makes it easy to use. It simplifies the whole process while maintaining a professional touch.

Cons

I like the software so far and have not come across anything I would want to change at this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kriti

Cosmetics, 11-50 employees

Less than a year

3.0
November 2022

Thank you Salonist from Amantran Beauty Clinic, Raipur, Chhattisgarh

Pros

There are various reporting options available and the technical support team responds quickly.

Cons

Salonist disconnection from Biometric features makes editing the service list complicated. I cannot simply search and reach the service list by service group.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

N

Narendra

Consumer Services, 11-50 employees

Less than 6 months

5.0
November 2022

Fantastic Experience

Pros

Salonist is easy to install and cloud based functionality, along with the key reports it generates have allowed us to better monitor daily activities and focus on improvements.

Cons

Offline availability would be great so we would not always be dependant on an internet connection.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sarah

Consumer Services, 1-10 employees

Less than 6 months

1.0
June 2022

Great price but that is it

Pros

The only positive aspect of the software is its price.

Cons

Nothing works consistently and customer service is unavailable at night since they are based in India.

Rating Distribution

Ease of use

1

Value for money

5

Customer Support

1

Functionality

1

A

Anish

Cosmetics, 11-50 employees

More than a year

5.0
June 2022

Value for Money - Salonist

Pros

I really like this product. Its very easy to use and helps maintain customer data properly. My customers like this interaction method and I have seen almost a 40% growth in my product since I started using it.

Cons

There is nothing about Salonist software that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nupinder

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0
June 2022

Its amazing

Pros

Salonist is highly customizable, easy to use and offers a wide range of features.

Cons

I do not think the term "cons" applies to this software. Everything is working well for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dilli

Hospitality, 1-10 employees

Less than a year

5.0
June 2022

Best software for salons and spa

Pros

it provides point of sale functionality, daily sales reports and SMS billing.

Cons

The staff service report does not provide the exact details I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

alaa

Utilities, 11-50 employees

More than a year

5.0
April 2022

really helpful tool

Pros

Salonist ease of use and quick technical support response are quite nice.

Cons

There is nothing to complain about as data handling is very fast. I did like to add a WhatsApp API to send messages directly to customers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jessica

Retail, 1-10 employees

Free Trial

5.0
April 2022

Its a Game changer

Pros

Whats not to like? It prevents double booking and manages everything in one place which allows us to track everything well.

Cons

No complaints. Whenever I have seen a flaw and point it out the software gets updated and fixed within days.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Hari

Marketing and Advertising, 11-50 employees

Less than a year

4.0
June 2021

Salonist software Review

Pros

Salonist excellent integration and user interface features are the best because it is what Hairscouts needs.

Cons

I like everything about Salonist. Nothing comes to mind that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

S

Starr

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0
June 2021

Everything my spa business needs for all my locations, all in one place.

Pros

it provides everything salons and spas need from front end to back end features including employee management, customer relations and marketing. You can plan your next years campaigns in advance and the automation takes care of the rest. It offers various payment collection options and is worth every penny. There is no need for additional subscriptions and clients can even complete their forms. Everything is in one place.

Cons

In Salonist it is hard to find cons because the Salonist software is continually upgraded. One area for improvement could be the Android app for Salonist customers. However they do offer custom apps for individual businesses for an additional fee which I have not tried yet but would be interested in exploring soon.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joseph

Consumer Services, 1-10 employees

Less than 6 months

5.0
May 2021

Salonist is a Great Product.

Pros

Salonist is an excellent tool with multiple features that simplify salon management. It handles everything from booking appointments to marketing excellently.

Cons

Honestly I have only reached out for support once and the response was slower than expected. In my opinion they should work on improving their response time so that customer support tickets are addressed within 24 hours.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

N

Nikita

Wholesale, 1-10 employees

Less than 6 months

5.0
April 2021

Salonist Review

Pros

Salonist software includes many valuable features that streamline salon operations. What I like the most is its ability to prevent appointment overlaps or double bookings.

Cons

The only area that needs to be improved is customer service. At times their responses are not very quick.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S

Surith

Cosmetics, 11-50 employees

Less than a year

4.0
April 2021

Salonist is good

Pros

Salonist integration with other systems and the calendar feature are simply the best. They have designed the key features very well which makes it easier to handle daily tasks.

Cons

Support and customization options for certain functions are quite limited.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

8

A

Ankush

Hospitality, 11-50 employees

Less than a year

5.0
February 2020

Satisfied

Pros

Salonist is quite suitable for us and easily accessible. The admin has full access to make any necessary changes within the software.

Cons

So far I have not come across any issues but the software does feel a bit tricky to access.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Vishal

Health, Wellness and Fitness, 11-50 employees

Less than 6 months

5.0
February 2020

great product

Pros

Software is quite easy to use and the after sales service has been impressive.

Cons

I actually do not have any complaints or points of contention to mention about Salonist.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10