Syrve
Last Updated
Overview
Syrve provides an all-in-one POS and management platform for hospitality businesses. Although some users note the initial back-office setup can be complex, its front-end interface is intuitive for staff, and its reporting capabilities are detailed. All in all, the system centralizes operational data effectively.
Syrve Specifications
- Sales Orders
- Sales Tracking
- Customer Management
- Inventory Management
What Is Syrve?
Syrve is an integrated Point of Sale (POS) and restaurant management software designed for hospitality businesses of all sizes, from independent coffee shops to large chains. The platform unifies front-of-house, back-of-house, and administrative operations into a single system. Key features include real-time inventory tracking to reduce waste and control costs, and centralized multi-location management, which allows businesses to standardize menus and processes across all outlets, ensuring brand consistency and operational efficiency.
Syrve Pricing
The software offers the following payment plans:
- Basic: £49/till/month
- Professional: £79/till/month
- Enterprise: £99/till/month
All prices exclude VAT.
Disclaimer: The pricing is subject to change.
Syrve Integrations
The platform integrates with several third-party applications and systems, such as:
- Eat App
- Uber Eats
- Deliveroo
- Just Eat
Who Is Syrve For?
Syrve is ideal for the hospitality sector, including:
- Coffee shops
- Fine dining establishments
- Dark kitchens
- Bars, pubs, and clubs
- Food trucks
- Franchises and chains
Is Syrve Right For You?
Hospitality businesses often struggle with managing disconnected systems for sales, inventory, and delivery, leading to operational inefficiencies and data silos. Syrve solves this by offering a unified cloud platform that centralizes all critical functions. Its robust multi-location management gives head office-level control over menus, policies, and analytics across the entire chain, providing the infrastructure businesses need for scalable, data-driven growth.
Still doubtful if Syrve software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Syrve Features
Mobile And Online Ordering
Among the key Syrve features, this capability allows users to launch Android and iOS apps, integrate with existing websites, manage multi-location menus and pricing, and also enable customers to order and pay via mobile or online. This provides flexibility and convenience while streamlining order accuracy and enhancing the customer experience.
Unified Point of Sale
The software supports management of front and back of house operations through a single interface, streamlining service, reducing administrative tasks, improving order accuracy, and controlling reservations, tables, and capacity. Ultimately, this helps staff serve customers efficiently while enhancing the overall hospitality experience.
Kitchen Management
The platform provides digital tools to streamline food production, coordinate seamlessly with front-of-house staff, and track multiple production stages. It also helps reduce wastage and generate insights. Overall, this enables kitchen teams to work efficiently and deliver an improved customer dining experience.
Policy Compliance And Controls
Syrve helps maintain consistency across multi-location operations by managing roles, permissions, and staff records, ensuring adherence to standards and regulations. It also generates compliance reports, enabling early identification of issues and supporting transparency, operational control, and reduced risk.
Pros And Cons of Syrve
Pros
Provides in-depth reporting and analytics
Features an intuitive front-end interface
Supports data-based inventory control
Cons
Customer support times may vary during peak hours
Feature compatibility can vary across categories
Syrve Reviews
Total 2 reviews
3
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars50%
Share your experience
Not Specified, N/A employees
“very responsible support”
Pros
After switching to Syrve from another system last year, we haven't looked back. The move went really well, the service has been consistently excellent and the system has proven reliable right from the start. Whenever anything has come up, customer support has handled it quickly and efficiently. The team has been incredibly helpful and always available to assist us across both our UK and European locations. Definitely highly recommended!
Cons
Everything ran smoothly without any hiccups.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Not Specified, N/A employees
“unreliable system”
Pros
Nothing positive to say about it.
Cons
Please read this if you're thinking about using this POS system. I'm fully convinced the positive reviews are fake. Some of them claim they've been using Syrve for 15 years even though the company has only existed since 2022. You can verify that on Companies House under Syrve LTD. Honestly just go with literally anyone else. Syrve has been one of the most damaging decisions a business could make. I'd go as far as to call it the most unreliable operator in the POS industry. They promised everything the larger providers offered and we chose them for our new business because they integrated with Dojo where we already had excellent card rates. At some point nearly every feature I expected to rely on failed. During busy service that often cost us heavily. Support comes through a Telegram chat run overseas by people who seem completely unaware of your case every time you speak to them. The back office system feels like trying to program something on Windows 95. Awkward and outdated. We were promised QR code ordering from the start and 9 months later it still doesn't work but rest assured we've been charged for it the entire time. Even now they are disputing refunds with us despite the failure being entirely on their side. If there's a possible way for something to go wrong I'd bet it probably will with Syrve. The worst part is that nobody appears to understand why things don't work or when they'll be fixed. We were never given any timeline for resolving the QR ordering issues yet they continued billing us every month for the service. Just stay away from it.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
1
Frequently Asked Questions
What level of support does Syrve offer?
The platform provides support via a contact form, email, phone, FAQs, and a knowledge base.
Does Syrve offer an API?
Yes, Syrve offers an API.
Who are the typical users of Syrve?
Syrve is ideal for the hospitality sector, serving businesses such as coffee shops, fine dining establishments, dark kitchens, bars, pubs, clubs, food trucks, and franchises or chains.
What language does Syrve support?
The software supports English and Italian.
What types of Syrve price plans are available?
The software offers three payment plans: Basic at £49/till/month, Professional at £79/till/month, and Enterprise at £99/till/month, with all prices excluding VAT. Contact us to request a personalized Syrve cost quote based on your institution's requirements.
What other apps does Syrve integrate with?
The platform integrates with several third-party applications and systems, including Eat App, Uber Eats, Deliveroo, and Just Eat.
Does Syrve have a mobile app?
Yes, Syrve offers a mobile app for both Android and iOS users.