Visual Retail Plus Reviews
Total 48 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars29%
4
Stars44%
3
Stars15%
2
Stars8%
1
Stars4%
Satisfaction score
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Retail, N/A employees
“strong, dependable core functionality”
Pros
Visual Retail works really well but I think its currently held back from its full potential due to system lag.
Cons
It randomly slows down every now and then. Performance needs to be faster.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Retail, N/A employees
“Vast variety of functions”
Pros
Using this program has been a very positive experience. It offers a lot of functions for different tasks and it really helps get work completed much faster.
Cons
Every now and then it runs a bit slowly and we have to contact technical support to fix it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
7
Apparel & Fashion, N/A employees
“helpful support team”
Pros
Our team relies on this system a lot so its a good thing then that it has been working really well for us. We're so accustomed to using it now that we honestly wouldn't want to switch back to anything else.
Cons
Sometimes the system can be a bit slow and there are occasional problems when printing receipts. We've also run into quite a few credit card processing issues. Having said that their support team is helpful and assists us in getting those problems resolved whenever they pop up.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
7
Apparel & Fashion, N/A employees
“Too many errors”
Pros
It's definitely not a bad program. We really liked it when we first started using it but after all the updates some parts have gotten better while others have actually become worse.
Cons
There have been far too many changes and now we're seeing a lot more errors than we did before.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
3
Functionality
3
Apparel & Fashion, N/A employees
“performance falls apart under heavy load”
Pros
I was able to pull up information rather quickly so its convenient for that.
Cons
Quite a few problems were observed by the team. The main one is that during our busy season the software becomes really frustrating to work with because we keep running into program errors. Also scanning items can be very quite slow and laggy.
Rating Distribution
Ease of use
3
Value for money
5
Customer Support
3
Functionality
3
Apparel & Fashion, N/A employees
“Poorly programmed system”
Pros
There are plenty of reports available to run which is something I like about it.
Cons
That said there's a lot about it that I don't like. We run into a lot of issues whenever there's an update. Error messages pop up all the time and the system overall feels like it wasn't programmed very well.
Rating Distribution
Ease of use
3
Value for money
4
Customer Support
3
Functionality
5
Apparel & Fashion, N/A employees
“Improved our sales”
Pros
This product has really helped our company improve sales and that's been a big win for us.
Cons
Getting it up and running came with a few challenges at the beginning but in the end everything worked out fine.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Apparel & Fashion, N/A employees
“easy to navigate and get comfortable with”
Pros
Navigating through the system's different features is quick and simple so it didn't take me long to get comfortable with the system.
Cons
I don't like the occasional lag. It slows things down and ends up costing time while I'm working.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7