
WooPOS Reviews
Total 6 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars33%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Lauren
Consumer Goods, 11-50 employees
Less than 6 months
“Really impressed with the help I got
Pros
Woo is an quite powerful system with seemingly unlimited customization options which is exactly what we were looking for. While researching new systems, we were shocked by how most solutions were so similar, offering no flexibility for more complex business needs. Woo however has limitless potential and a dedicated team that's quick to respond. Also they have helped us fine tune the system to suit our unique needs every step of the way.
Cons
One issue with it is that it cannot run on macOS which was a bit of a hurdle for us though I understand they are working on a solution. The system itself looks a bit clunky and outdated but once you see how powerful the functionality is, it is easy to overlook.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
SAEED
Retail, 1-10 employees
More than a year
“Really liking it
Pros
It is very easy to use and flexible enough to meet our specific needs. The technical support is great as they are very quick and helpful.
Cons
I really wish it had a Report Writing module where we could design the format and layout of the reports ourselves. That said the current query-based report generator is great and we use it a lot.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Tinashe
Security and Investigations, 1-10 employees
Less than a year
“Reliable software
Pros
I find it user-friendly, powerful and customizable. Plus the technical support is great too.
Cons
There as a learning curve with the software and it requires a good internet connection if we are running multiple stores.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Henri
Marketing and Advertising, 1-10 employees
Less than 6 months
“Good one
Pros
It works with both WooCommerce and Shopify which makes everything quite simple for us.
Cons
Sometimes I have to create queries to generate specific reports.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Francois
Apparel and Fashion, 1-10 employees
Less than 6 months
“Worked the best with my store
Pros
At first the capability to relocate from my old, outdated Microsoft RMS Store POS was a huge relief. With the help of the support team, everything was done professionally and without any fees. Again I would say that the support has been amazing, almost always available to answer my many questions. The best part is syncing inventory, managing my customers and allowing them to shop by phone, online or in-store with points and rewards, credit notes and more.
Cons
Since I am from Quebec, Canada and my main language is French, there are some translation issues. A lot of things can be translated like invoices and the POS which is helpful, but at times trying to translate certain parts like in the day/end tab causes bugs in normal operations. Also for customers who want to install and start using it right away, it is not the simplest process.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Luc
Food and Beverages, 1-10 employees
More than a year
“Shoutout to the team for great help
Pros
Once everything is set up, it becomes the boss of systems as everything we need is right there. The support is a perfect 10 forget about a 5. The two guys who helped us know the system inside and out and can set up anything for you. Great, great support so thank you for all the support over the years. We wouldn't not be where we are without you!
Cons
It is a very powerful system but just one wrong click can really mess things up for us.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8