“helpful document sharing tools”

Pros

The cloud setup makes shared document uploads and downloads really convenient and sending multiple documents at once is very practical. The help section is also laid out in a way that makes it simple to navigate when I need answers.

Cons

One thing that could be better is the search bar for tracked emails since it doesn't reliably bring up the specific email I'm trying to find.

“Complete document control”

Pros

Right away the platform feels exceptionally accessible to use and viewing or downloading records is very easy. I especially appreciate being able to sync documents to my local PC on a schedule that fits my preference. It also helps me maintain and manage the business enablement toolkit as well as product documentation. The whole process can be handled consistently in just a few minutes.

Cons

There are still some gaps in the feature set and since our team mainly uses Macs, a number of functions only work on PC or need a workaround. In particular, web record transfers on a Mac save as a Webloc file which then requires additional software to convert it into a URL file. It also took some effort to find the option for syncing records to my local PC.

“Useful tracking”

Pros

Even from implementation, the support team was a big help and the tracking features have been especially valuable since they let us see which content gets used the most and help us focus on what our customers actually need to see.

Cons

The first time the system opens, the initial load time can be a bit slow. Also emails sent from the platform can sometimes feel a little too much like a mass mailer instead of something personal although there are ways to work around that.

“outstanding vendor partnership”

Pros

Working with this tool has been a really positive experience and we gladly recommend them whenever we can. They're extremely solution focused and do a great job partnering with us to identify and put the right solutions in place for our end users which has helped create a customer experience that's hard to beat. Thanks to their team, we're looking forward to a long and successful partnership together :)

Cons

At this point we've been very happy with our partnership and don't have any complaints to share.

“Love this tool!”

Pros

A big shift in our sales strategy happened with this tool. Our team comes from a more traditional B2B sales environment, where experienced reps have always relied heavily on the relationships they built over time. Even though we still have progress to make, we would not be where we are today without both this platform and the support from their team. It has played a major role in connecting sales and marketing and it is also helping our salespeople better understand how and when to use content throughout the entire deal cycle.

Cons

There is very little to complain about. For what our team needed, the tool's features have been a very strong fit.