Total 14 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

36%

3

Stars

14%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

David

Financial Services, 500+ employees

Less than a year

5.0
November 2022

Great tool for tracking results

Pros

It helps with transparency and tracking employee performance reviews and sales incentives.

Cons

It wasn't always well updated all the time.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

4

Functionality

8

E

Elizabeth

Computer Software, 101-500 employees

Less than 6 months

5.0
November 2020

Excellent source of motivation

Pros

Ambition is great for motivation, showing where you rank compared to others in similar roles and also track how you perform each day.

Cons

The way things are weighted feels a bit off but that could just be specific to how it was set up for my role at the company.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Renae

E-Learning, 500+ employees

Less than 6 months

4.0
February 2020

Amazing software for SDR teams

Pros

I like that we can create team challenges and competitions, especially it is very useful for sales teams with competitive people.

Cons

I have never been able to set it up properly implement. The customer support team hasn't been helpful either. Our Salesforce dashboards are more detailed.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

2

Functionality

5

A

Anonymous

Computer Software, 500+ employees

Less than a year

5.0
December 2018

Real metrics to collaboratively monitor your team's progress

Pros

Ambition is an awesome tool for tracking your team's progress with calls, emails, appointments, etc�� It's easy to use, you can set up competitions, compare your performance with teammates and much more!!!. My favorite feature is being able to add your own personalized gif and anthem when you accomplish something!

Cons

It can be a little tricky to navigate different metrics when you're ranking people but that's a minor issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Computer Software, 500+ employees

More than a year

3.0
December 2018

not particularly impressive

Pros

There are some really cool features like setting individual or team goals and creating competitions, which can be really fun.

Cons

Overall quality is okay. There are some cool features but I always feel like we're adjusting our processes to fit Ambition rather than the tool adapting to our needs. Ease of use is not there and simple tasks seem complex and frustrating. For example I can't view the whole team's activity at once by user. I have to type each person's name individually. Features and functionality aren't robust enough. As for customer support, I haven't needed it but haven't reached out either. It's too expensive for what it offers.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

6

Functionality

6

A

Anonymous

Computer Software, 500+ employees

Less than a year

3.0
November 2018

It is managing teams through activity scores

Pros

I like that you can easily see your activity for the day, but the numbers aren't always accurate, and it seems to be down often. The idea is good, increasing competition by showing where you stand within your team and department.

Cons

Speed issues, bugs and integration problems are common in our department.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

6

P

Parker

Computer Software, 500+ employees

Less than a year

4.0
November 2018

Foster competition in your workplace

Pros

It integrates pretty well with Salesforce.

Cons

It seems to focus on the wrong activities if not calibrated properly. Our organization has been scored on multiple factors as they make adjustments.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

7

R

Riley

Computer Software, 101-500 employees

More than a year

4.0
October 2018

Boost your business development team and ramp up activity

Pros

This is a fun tool that allows reps to play a song or video when they hit a certain threshold of calls, emails or any activity. It adds a gamified, competitive element to business development.

Cons

Sometimes videos would be delayed and not play right away, causing the queue to get backed up and then playing all at once.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6

A

Anonymous

Computer Software, 500+ employees

More than a year

5.0
May 2018

amazing visual tools to drive motivation and productivity

Pros

It looks great and works really well. It gamifies the sales process and instantly rewards salespeople when they hit their targets.

Cons

The goals feature could be expanded to include more than just KPIs, so everything is visible in one app. It may need to be a manual process, but it would help.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Health, Wellness and Fitness, 500+ employees

Less than 6 months

5.0
May 2018

Perfect for our sales team

Pros

The ability to set goals and track achievements has been great for the sales department and also the user interface is great with a special music and fantastic addition.

Cons

Setting up Ambition was a bit confusing, but with support, we were able to maximize its use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 11-50 employees

More than a year

5.0
March 2018

A top-tier gamification tool for sales teams to track achievements and celebrate success

Pros

Syncs up with Salesforce reports, Ambition can display activity dashboards on monitors in the sales room. It can even play "anthems" unique to sales reps when they celebrate a win.

Cons

Sometimes the anthems are delayed by a few minutes or longer after a rep hits a milestone like setting a demo or closing a deal.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, N/A employees

More than a year

4.0
November 2017

An excellent way to gamify inside sales and excite new reps

Pros

The ability to choose individual songs to celebrate successes is fantastic! Reps love hearing their song play after hitting their goal for the week or scheduling next steps.

Cons

No major complaints, but I wish the competitions feature had more options, though we didn't use it much.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

E

Eric

Computer Software, 51-100 employees

More than a year

5.0
September 2017

Easy for both users and admins

Pros

The UI/UX is spot on with Ambition. When I first implemented it, I compared the setup to an 'Apple-esque' experience where usability is intuitive and you don't have to learn a whole new system. Too often, apps and sales tools sound great in theory, but the functionality just isn't there. With Ambition, that's not the case �. because it works and works well without requiring any process changes or worrying about adoption.

Cons

I believe they're working on this in a future release (the beauty of SaaS) but don't quote me on it. I really wish there was a feature that would allow me to dig deeper into the metrics by taking the data points and metrics that they have built out and running them through custom functions, formulas or comparing them against each other. It would be great to have the backend functionality of Salesforce or Excel, where I can really analyze and manipulate the numbers but have the ability to do so directly within Ambition's user interface.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

D

Duke

Information Technology and Services, 11-50 employees

More than a year

4.0
February 2017

Really helpful for tracking statistics

Pros

The user interface is really well-designed, making it easy to digest numbers and metrics.

Cons

It can get a bit cumbersome with all the features and layout.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9