
Ambition Software Reviews
Total 14 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars36%
3
Stars14%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
David
Financial Services, 500+ employees
Less than a year
“Great tool for tracking results
Pros
It helps with transparency and tracking employee performance reviews and sales incentives.
Cons
It wasn't always well updated all the time.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
4
Functionality
8
Elizabeth
Computer Software, 101-500 employees
Less than 6 months
“Excellent source of motivation
Pros
Ambition is great for motivation, showing where you rank compared to others in similar roles and also track how you perform each day.
Cons
The way things are weighted feels a bit off but that could just be specific to how it was set up for my role at the company.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Renae
E-Learning, 500+ employees
Less than 6 months
“Amazing software for SDR teams
Pros
I like that we can create team challenges and competitions, especially it is very useful for sales teams with competitive people.
Cons
I have never been able to set it up properly implement. The customer support team hasn't been helpful either. Our Salesforce dashboards are more detailed.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
2
Functionality
5
Anonymous
Computer Software, 500+ employees
Less than a year
“Real metrics to collaboratively monitor your team's progress
Pros
Ambition is an awesome tool for tracking your team's progress with calls, emails, appointments, etc�� It's easy to use, you can set up competitions, compare your performance with teammates and much more!!!. My favorite feature is being able to add your own personalized gif and anthem when you accomplish something!
Cons
It can be a little tricky to navigate different metrics when you're ranking people but that's a minor issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Computer Software, 500+ employees
More than a year
“not particularly impressive
Pros
There are some really cool features like setting individual or team goals and creating competitions, which can be really fun.
Cons
Overall quality is okay. There are some cool features but I always feel like we're adjusting our processes to fit Ambition rather than the tool adapting to our needs. Ease of use is not there and simple tasks seem complex and frustrating. For example I can't view the whole team's activity at once by user. I have to type each person's name individually. Features and functionality aren't robust enough. As for customer support, I haven't needed it but haven't reached out either. It's too expensive for what it offers.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
6
Functionality
6
Anonymous
Computer Software, 500+ employees
Less than a year
“It is managing teams through activity scores
Pros
I like that you can easily see your activity for the day, but the numbers aren't always accurate, and it seems to be down often. The idea is good, increasing competition by showing where you stand within your team and department.
Cons
Speed issues, bugs and integration problems are common in our department.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
6
Functionality
6
Parker
Computer Software, 500+ employees
Less than a year
“Foster competition in your workplace
Pros
It integrates pretty well with Salesforce.
Cons
It seems to focus on the wrong activities if not calibrated properly. Our organization has been scored on multiple factors as they make adjustments.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
7
Riley
Computer Software, 101-500 employees
More than a year
“Boost your business development team and ramp up activity
Pros
This is a fun tool that allows reps to play a song or video when they hit a certain threshold of calls, emails or any activity. It adds a gamified, competitive element to business development.
Cons
Sometimes videos would be delayed and not play right away, causing the queue to get backed up and then playing all at once.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6
Anonymous
Computer Software, 500+ employees
More than a year
“amazing visual tools to drive motivation and productivity
Pros
It looks great and works really well. It gamifies the sales process and instantly rewards salespeople when they hit their targets.
Cons
The goals feature could be expanded to include more than just KPIs, so everything is visible in one app. It may need to be a manual process, but it would help.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Health, Wellness and Fitness, 500+ employees
Less than 6 months
“Perfect for our sales team
Pros
The ability to set goals and track achievements has been great for the sales department and also the user interface is great with a special music and fantastic addition.
Cons
Setting up Ambition was a bit confusing, but with support, we were able to maximize its use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Computer Software, 11-50 employees
More than a year
“A top-tier gamification tool for sales teams to track achievements and celebrate success
Pros
Syncs up with Salesforce reports, Ambition can display activity dashboards on monitors in the sales room. It can even play "anthems" unique to sales reps when they celebrate a win.
Cons
Sometimes the anthems are delayed by a few minutes or longer after a rep hits a milestone like setting a demo or closing a deal.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, N/A employees
More than a year
“An excellent way to gamify inside sales and excite new reps
Pros
The ability to choose individual songs to celebrate successes is fantastic! Reps love hearing their song play after hitting their goal for the week or scheduling next steps.
Cons
No major complaints, but I wish the competitions feature had more options, though we didn't use it much.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Eric
Computer Software, 51-100 employees
More than a year
“Easy for both users and admins
Pros
The UI/UX is spot on with Ambition. When I first implemented it, I compared the setup to an 'Apple-esque' experience where usability is intuitive and you don't have to learn a whole new system. Too often, apps and sales tools sound great in theory, but the functionality just isn't there. With Ambition, that's not the case �. because it works and works well without requiring any process changes or worrying about adoption.
Cons
I believe they're working on this in a future release (the beauty of SaaS) but don't quote me on it. I really wish there was a feature that would allow me to dig deeper into the metrics by taking the data points and metrics that they have built out and running them through custom functions, formulas or comparing them against each other. It would be great to have the backend functionality of Salesforce or Excel, where I can really analyze and manipulate the numbers but have the ability to do so directly within Ambition's user interface.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Duke
Information Technology and Services, 11-50 employees
More than a year
“Really helpful for tracking statistics
Pros
The user interface is really well-designed, making it easy to digest numbers and metrics.
Cons
It can get a bit cumbersome with all the features and layout.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9