“appealing concept, limited depth”

Pros

The interface looks good, the game style options are fairly decent and the overall concept is interesting. I can definitely see this being effective for certain companies.

Cons

It starts to get harder to use when you're working with more complex metrics and KPIs. The game styles and use cases feel somewhat limited and customer support hasn't been very helpful.

“fantastic team behind this tool!”

Pros

Has been a favorite for us and the biggest reason is the people behind it. Alison, Jenn, James and everyone else we've interacted with have been absolutely fantastic! To us, they really are the essence of the software. Every other feature and benefit just feels like an added bonus on top of that.

Cons

Whenever we've run into any issue with the app or software, the team has handled it quickly and effectively.

“My review”

Pros

Setting up games is flexible and easy and it does a really good job of supporting employee engagement and peer-to-peer recognition. The app has been genuinely helpful for driving participation and keeping people involved.

Cons

It would be even better with more conditions and layers available for games, along with stronger control over how metrics are set.

“quick deployment and helpful support”

Pros

Getting started was easy, deployment was simple and their support team has been excellent whenever needed.

Cons

There's honestly nothing that comes to mind as a downside.

“Rewards that motivate you”

Pros

Does a really nice job of motivating staff to finish product trainings and stay more engaged in the daily side of the business. One thing that stands out is being able to control how the goals are set and how the rewards are structured which makes the whole system feel much more useful.

Cons

Not much to complain about with this software. Anything that could have been a downside is customizable so it can be adjusted to match what you need and fit your purpose really well.

“simple and easy to use”

Pros

Everything feels very simple and easy to use so getting around the software is quick and hassle-free.

Cons

At times, the app takes a bit too long to load when starting up.

“fun rewards for posting”

Pros

Posting, quizzes and the other activities are a nice touch since you can earn prizes and other rewards through them.

Cons

Our company moved from GroupMe to this solution after I had been using GroupMe for more than six years so it's taken a bit of time to adjust to the change.

“sales motivation that really works!”

Pros

Coming into this as a business sales manager, I expected some resistance because my team tends to be more seasoned than the average retail employee and I wasn't sure they would buy into the gamified approach. I was completely mistaken. We've been using this software to get the whole team engaged in our sales process and it's helped us reward not just the final sale but also the effort and activity that lead up to it. People get to celebrate wins, support their coworkers and still enjoy a healthy sense of competition through challenges and tournaments. With everyone paying more attention to productive activity across the sales funnel, plus the added visibility into that process, better results should naturally follow.

Cons

Part that doesn't really appeal to me is the interface since it has a very Facebook-style feel and I'm not much of a social media person. The whole idea of experience points and rewarding people simply for interacting isn't something I naturally gravitate toward. That said, I do understand why it's built that way especially if the goal is to create engagement with a generation that's used to social platforms so I'd still consider it a necessary evil.

“company-wide chat with rewards”

Pros

Having one place to connect with everyone across the company is really useful and I also enjoy being able to handle simple everyday tasks and earn rewards just by interacting with coworkers through the app.

Cons

Whenever I press the back button, it completely exits the app and that's so frustrating. The sign-in page also does not work properly on my Galaxy S9 unless I copy and paste my username and password from another app on my phone. I already tried uninstalling and reinstalling it and I made sure my phone is fully up to date. Aside from that, it is a good app.

“flexible and user friendly”

Pros

Everyone who uses the system can pick it up without much trouble and I really appreciate how adaptable and fluid it is when changes are needed.

Cons

I haven't come across anything that has been concerning so far.